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Territory Manager - Quad Cities, IA and Surrounding Areas

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non-food items to achieve sales and profitability goals. Primary areas of responsibilities are:• Primary owner of customer relationship• Selling, and engaging customers in value added activities.• Leveraging other resources to assist with top penetration opportunities and new accounts opening.US Foods has a comprehensive training program for the Territory Manager position.Essential Duties And Responsibilities• Foster the customer relationship in a team based selling model.• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.• Leverage other resources to assist with top penetration opportunities and new accounts opening.• Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.• Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.• Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.SUPERVISION:• No direct reports.RELATIONSHIPS• Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.• External: Customers, vendors, prospective customers.WORK ENVIRONMENT• Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditionsMinimum Qualifications• 1+ year of sales experience preferred.• Foodservice industry/culinary/restaurant management/hospitality experience preferred.• Excellent oral and written communication skills and presentation abilities.• Ability to build internal and external relationships and cold call to develop new business.• Exceptional customer service and interpersonal skills.• Competitive spirit and results driven mentality.• Problem solving ability / Organization and negotiation skills.• Team up mentality to collaborate with internal and external stakeholders.• Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce).EDUCATION• HS Diploma or equivalentCERTIFICATIONS/TRAINING• N/ALICENSES• Valid driver’s license required & motor vehicle record must be in good standing.Preferred Qualifications• N/APhysical Qualifications• Must be able to perform the following physical activities for described length of time.• List the required physical activities including length of time performing each activity referencing the key below.OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVERJOB REQUIRES WORKER TO: FREQUENCY:STAND FREQUENTLY,WALK FREQUENTLY,DRIVE VEHICLE FREQUENTLY,SIT FREQUENTLY,LIFT1-10 lbs (Sedentary) FREQUENTLY,11-20 lbs (Light) FREQUENTLY,21-50 lbs (Medium) OCCASIONALLY,51-100 lbs (Heavy) OCCASIONALLY,Over 100 lbs (Very Heavy) N/ACARRY1-10 lbs (Sedentary) FREQUENTLY11-20 lbs (Light) FREQUENTLY21-50 lbs (Medium) OCCASIONALLY,51-100 lbs (Heavy) N/A,Over 100 lbs (Very Heavy) N/A,PUSH/PULL N/A,CLIMB/BALANCE N/A,STOOP/SQUAT OCCASIONALLY,KNEEL OCCASIONALLY,BEND OCCASIONALLY,REACH ABOVE SHOULDER N/A,TWIST N/A,GRASP OBJECTS FREQUENTLY,MANIPULATE OBJECTS FREQUENTLY,MANUAL DEXTERITY FREQUENTLYCompensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $50,000 to $90,000.This role will also receive incentive compensation.Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.• EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

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What You Should Know About Territory Manager - Quad Cities, IA and Surrounding Areas, US Foods

If you're an outgoing and driven individual with a knack for building relationships, you could be the perfect fit for the Territory Manager role at US Foods in the Quad Cities area! In this dynamic position, you'll be the primary point of contact for a diverse array of customers, fostering strong connections and ensuring their needs are met. Your main job will revolve around selling both food and non-food products while striving to achieve impressive sales targets and profitability goals. At US Foods, you're not just another employee; you are a crucial part of a collaborative team-focused environment. Equipped with a robust training program, you'll have the tools you need to engage customers and identify growth opportunities. Experience in the foodservice industry is a plus, but your enthusiasm and ability to connect with others truly matter. Each day will present new challenges and opportunities for growth as you visit customers, troubleshoot issues, and manage order deliveries. You'll gain invaluable insights into market conditions, product innovations, and competitor strategies, allowing you to position your offerings effectively. With a valid driver’s license and a competitive spirit, you'll travel within your territory to create memorable customer experiences. Lastly, as part of a supportive network that values communication, you will liaise with various internal teams to ensure seamless operations and customer satisfaction. Come join US Foods, where you can make a real impact in the food industry while building a rewarding career!

Frequently Asked Questions (FAQs) for Territory Manager - Quad Cities, IA and Surrounding Areas Role at US Foods
What are the primary responsibilities of a Territory Manager at US Foods?

As a Territory Manager at US Foods, you'll manage customer relationships, sell food and non-food items, and strive to meet sales and profitability goals. Your responsibilities will include fostering relationships through team-based selling, managing deliveries, troubleshooting issues, and identifying new business opportunities.

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What qualifications are required for the Territory Manager position at US Foods?

To become a Territory Manager at US Foods, you should ideally have at least one year of sales experience, preferably in the foodservice industry. Strong oral and written communication skills, customer service expertise, and proficiency in Microsoft Office products and CRM tools are essential qualifications.

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How does US Foods support Territory Managers in their role?

US Foods offers a comprehensive training program for new Territory Managers, ensuring you are equipped to engage customers effectively and maximize sales opportunities. Additionally, you will have access to a supportive team and various resources to help you navigate challenges and achieve your goals.

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What is the work environment like for a Territory Manager at US Foods?

As a Territory Manager at US Foods, expect a mix of office work and field visits. You’ll frequently be out visiting customers in varying weather conditions, which brings excitement and variety to your workday. Building relationships and problem-solving on the go are key parts of this role.

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What kind of compensation and benefits can I expect as a Territory Manager at US Foods?

The compensation for a Territory Manager at US Foods ranges from $50,000 to $90,000, depending on experience. In addition to a base salary, you'll receive incentive compensation and a range of benefits, including health insurance, retirement plans, and paid time off.

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Common Interview Questions for Territory Manager - Quad Cities, IA and Surrounding Areas
Why do you want to be a Territory Manager at US Foods?

This is your chance to express your passion for relationship-building and sales in the food industry. Share personal experiences that highlight your enjoyment of working with customers and your commitment to helping them succeed.

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How do you approach building relationships with new clients?

Provide examples of how you establish trust through active listening, consistent communication, and follow-ups. Emphasize your ability to understand clients' needs and your proactive approach to addressing them.

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What strategies do you use to meet sales targets?

Discuss techniques such as market analysis to identify opportunities, setting realistic goals, and leveraging teamwork within your organization to support your sales efforts, ultimately driving results.

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Describe a challenging situation with a customer and how you resolved it.

Share a specific example that illustrates your problem-solving skills and your ability to remain calm under pressure. Focus on how you listened to the customer, identified the issue, and effectively communicated a solution.

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How do you stay informed about market trends and competitors?

Mention the resources you utilize, such as industry publications, webinars, trade shows, and networking opportunities, to keep up-to-date with the latest happenings in the foodservice market.

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What role does teamwork play in your approach as a Territory Manager?

Highlight your belief in collaboration and how you regularly involve internal departments in your efforts. Stress the importance of building strong working relationships to ensure comprehensive customer satisfaction.

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How do you motivate yourself during slow sales periods?

Discuss the importance of maintaining a positive mindset, setting personal challenges, and seeking feedback from mentors or colleagues to keep your sales tactics sharp and focused.

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What tools do you find most useful for managing customer relationships?

Talk about your proficiency with CRM tools, how you utilize data to follow up with clients, and how these tools help you track interactions and sales performance effectively.

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Can you explain your experience with cold calling?

Share your experience with cold calling, your approach in making connections, and any successes you’ve had, highlighting how you handle rejection positively and use it as a learning experience.

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What does customer service mean to you?

Emphasize the significance of understanding the customer's needs, exceeding their expectations, and being available to address inquiries or issues promptly to ensure lasting satisfaction.

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OUR PROMISE: WE HELP YOU MAKE IT® We've been in business for more than 150 years spanning five generations, building on a legacy that began with delivering supplies on wagon trains to the Western Frontier. Today, we’re a publicly traded Fortune 15...

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Full-time, on-site
DATE POSTED
December 14, 2024

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