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Solutions Architect - Generative AI

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Find out what its like to work for Experian by clicking here

Job Description

What you'll be doing

This role will guide the design and architecture for generative AI tools like Copilot, M365 Copilot, and ChatGPT Enterprise.

This is a remote position reporting to the VP of Global Digital Workplace

Summary of Primary Responsibilities

  • Review & assess generative AI use cases, align them to existing tools, planned tools and maintain a generative AI roadmap of capabilities.
  • Ensure that Experian is aligning generative AI tools to capabilities while considering GenAI tools cost vs productivity gains.
  • Define the technical requirements to onboard generative AI tools into Experian and laying out the process for taking products from evaluation, to POC, valuation and general availability.
  • Partner with Experian's risk, legal and compliance organisations to compile the necessary approvals, governance and acceptable use statements for generative AI tools.
  • Build business relations with partners and technology peers within the generative AI domain.
  • Produce generative AI tool recommendations that align to Experian use cases.
  • Partner with important GenAI vendors such as Microsoft , OpenAI
  • Communicate with senior technology leadership on generative AI strategy and summarising & submitting use cases to governing bodies for approval.
  • Design solutions to mitigate risks associated w/ generative AI tools including security controls and addressing audit findings related to generative AI solutions.
  • Ensure generative AI solutions comply w/ internal security and industry standards and regulations.
  • Familiarity with the Enterprise Microsoft portfolio; Active Directory, Azure, EntraID, InTune, M365 and cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes).

Qualifications

What your background is

Experience using multiple technologies.

Experience of platform specific tools and utilities.

Knowledge of software development methodologies.

Translate needs into technical architecture requirements.

Knowledge of Experian's products and technical environment, including interrelationships of systems.

Additional Information

Benefits package includes:

  • Hybrid working
  • Great compensation package and discretionary bonus plan
  • Core benefits include pension, bupa healthcare, sharesave scheme and more
  • 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Find out what its like to work for Experian by clicking here

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Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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What You Should Know About Solutions Architect - Generative AI, Experian

At Experian, where innovation meets opportunity, we are looking for a Solutions Architect - Generative AI to join our dynamic team located in Mere Way, Ruddington, Nottingham. This exciting remote position places you at the forefront of revolutionary generative AI tools like Copilot and ChatGPT Enterprise. You'll be responsible for outlining and guiding the architecture of these innovative solutions while ensuring alignment with existing tools and capabilities. Your days will be filled with assessing use cases, defining onboarding processes, and engaging with key partners such as Microsoft and OpenAI to enhance our generative AI offerings. Collaboration will be key as you partner with departments like risk, legal, and compliance to ensure our AI tools meet governance and regulatory standards. Along with building relationships within the generative AI community, you'll also design solutions to mitigate risks associated with these technologies. We believe in investing in our talents, offering a great compensation package, flexible working arrangements, and opportunities for professional advancement. If you are passionate about harnessing the power of data and technology to drive change, Experian could be the perfect place for you to thrive in your career as a Solutions Architect - Generative AI.

Frequently Asked Questions (FAQs) for Solutions Architect - Generative AI Role at Experian
What are the primary responsibilities of a Solutions Architect - Generative AI at Experian?

As a Solutions Architect - Generative AI at Experian, your primary responsibilities include assessing generative AI use cases, aligning them with tools, defining technical requirements, and collaborating with various teams to ensure smooth onboarding of AI tools. You'll also communicate strategies with senior leadership and produce tool recommendations tailored to Experian's needs.

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What qualifications are required for the Solutions Architect - Generative AI position at Experian?

To qualify for the Solutions Architect - Generative AI role at Experian, candidates should have experience with multiple technologies, familiarity with software development methodologies, and knowledge of Experian's product ecosystem. Strong communication skills and the ability to translate business needs into technical requirements are also essential.

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Does Experian offer remote working opportunities for the Solutions Architect - Generative AI role?

Yes! The Solutions Architect - Generative AI position at Experian is a remote role. We encourage our employees to embrace a flexible working arrangement that supports their productivity and work-life balance while collaborating effectively with teams across our global organization.

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How does Experian ensure compliance and governance for generative AI tools?

At Experian, compliance and governance for generative AI tools are addressed by partnering with internal risk, legal, and compliance teams. The Solutions Architect - Generative AI will compile necessary approvals and acceptable use statements to align tools with organizational standards and industry regulations.

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What benefits does Experian provide for the Solutions Architect - Generative AI position?

Experian offers a competitive benefits package for the Solutions Architect - Generative AI role, including a hybrid working model, great compensation, discretionary bonuses, a pension plan, Bupa healthcare, and a sharesave scheme. Employees also receive generous annual leave and flexible additional leave options.

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Common Interview Questions for Solutions Architect - Generative AI
Can you explain your experience with generative AI tools in previous projects?

When answering this question, focus on specific generative AI projects you have worked on, describing your role, the technologies used, and the outcomes achieved. Highlight your understanding of the tools' architecture, design considerations, and any successful integrations.

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How do you prioritize use cases for generative AI implementation?

To answer effectively, discuss your approach to evaluating use cases based on factors like business impact, feasibility, and alignment with strategic goals. Providing examples of past experiences can strengthen your response and demonstrate your decision-making process.

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What steps would you take to ensure compliance with industry standards when implementing generative AI tools?

Outline your understanding of compliance frameworks relevant to AI technologies. Discuss the importance of collaboration with compliance teams, and detail how you would develop governance strategies and monitoring processes to maintain compliance throughout the project lifecycle.

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How do you stay informed about the latest trends and advancements in generative AI?

In your response, mention the resources you utilize to keep updated, such as industry publications, conferences, and online courses. Highlight any networks or communities you belong to and emphasize the importance of continuous learning in the rapidly evolving field of AI.

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Describe a challenging problem you encountered while working with AI architecture and how you resolved it.

Share a specific example of a challenge related to AI architecture, explaining the issue, the stakeholders involved, and the steps you took to resolve it. Make sure to emphasize your analytical skills and how your solution positively impacted the project.

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What measures do you propose to mitigate risks associated with generative AI tools?

Discuss risk mitigation strategies like implementing security controls, conducting regular audits, and ensuring adherence to best practices in AI usage. Provide examples of previous experiences where you've successfully identified risks and implemented effective solutions.

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How do you communicate technical requirements to non-technical stakeholders?

Describe your approach to simplifying complex technical information into relatable language. Emphasize the importance of understanding your audience and using visual aids or analogies to facilitate clear communication.

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How would you evaluate the success of a generative AI project after implementation?

Outline the key performance indicators (KPIs) you would measure, such as productivity gains, user satisfaction, and overall impact on business objectives. Mention the importance of feedback loops and post-implementation reviews for continuous improvement.

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Can you provide an example of how you’ve worked collaboratively in a cross-functional team?

Share a specific example of a project that required collaboration with various departments. Highlight your role, how you facilitated communication and cooperation between teams, and the outcomes achieved as a result of your efforts.

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What tools and methodologies do you prefer for documenting AI architectures?

Mention specific tools or platforms you have used for documentation, such as Confluence or Draw.io. Discuss the methodologies you find most effective for creating detailed, easily accessible architecture documents that align with business needs.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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Full-time, hybrid
DATE POSTED
January 13, 2025

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