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Business Consulting- Supply Chain & Operations - Health Advisory Performance Improvement- Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.The exceptional EY experience. It's yours to build.EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.Business Consulting – Supply Chain & Operations – Health – ManagerToday’s healthcare environment is undergoing rapid change and transformation. The market is being impacted by changing regulations, a shift from volume to value payment structures, increasing reliance on automation, and a move towards improved quality and population health management. Our clients work across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You’ll use your industry knowledge and relationship skillsets to assist our clients in delivering services efficiently and effectively.The opportunityAs part of EY’s Health Supply Chain practice, you will work with these clients across the country in solving complex problems in today’s rapidly changing healthcare environment. We currently are seeking a highly motivated Manager, with a focus on healthcare supply chain, to manage client engagement teams, work with a wide variety of clients to deliver professional services and manage business development activities on strategic and global priority accounts.As a manager, you will play a crucial role in ensuring operational excellence that drives our organization's success. You will be responsible for the design, implementation, and ongoing enhancement of procurement strategies, sourcing best practices, and managing supplier relationships. Your efforts will maintain a resilient and sustainable supply chain, essential to our business model.Your Key ResponsibilitiesYou’ll be a part of our Health supply chain team working with a broad spectrum of not-for-profit and for-profit healthcare clients, including hospitals, healthcare systems, and academic medical centers, as well as healthcare payers, to assess and redesign supply chain processes, improve financial and operational performance, and optimize technology.As a Manager in our Health Supply Chain team, you’ll work with clients across all areas of the Supply Chain, including:• Procurement• Logistics / Distribution• Inventory management• Operations• Strategy• Value Analysis / Clinical Supply ChainSkills And Attributes For SuccessTo thrive in this role, you will need a combination of technical and business skills that will make a significant impact. Your abilities will include:• Effectively manage and motivate client engagement teams with diverse skills and backgrounds• Foster an innovative and inclusive team -oriented work environment. Play an active role in counselling and mentoring junior consultants within the organization• Foster relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes• Support the cultivation and management of business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks• Demonstrate in-depth technical capabilities and professional knowledge. Remain current on new developments in advisory services capabilities and industry knowledge• Think and act entrepreneurially to help lead the growth and development of the Healthcare Supply Chain practice• Expertise in category management, strategic sourcing, and procurement strategies.• Proficiency in procurement technology, supplier management, and contract negotiation.• Strong relationship-building skills and commercial awareness.• Excellent communication skills, with the ability to solve complex problems and think critically.• A results-driven mindset with the capability to lead and collaborate in hybrid environments.To qualify for the role, you must have• A bachelor's degree with an emphasis in business, healthcare administration, supply chain, logistics and/or nursing and approximately 7 years of related work experience; or a graduate degree and approximately 5 years of related work experience (ex. MBA, MEng, MHA, MPH, MSN or JD)• Approximately 4 years or more of advisory/consulting experience in the supply chain and other operational areas that impact the supply chain function (e.g. supply chain strategy, distribution/logistics, inventory management, procurement and sourcing, lean six sigma, operations, cost reduction, etc.), preferably with prior experience as a manager (or above), in a consulting firm or in a management role within industry• Strong clinical, pharmacy, materials management or purchased services background with supply chain in hospitals• Assist in generating revenue within existing healthcare clients and in developing new prospects at the “C” level of large healthcare companies• Ability to manage a team of staff/senior consulting professionals• Ability to work collaboratively in a team environment (knows when to lead and when to follow)• Ability to create executive level presentations and deliver them• Strong analytical and problem-solving skills• Excellent oral and written communication skills• A willingness to travel to meet client needs; travel is estimated at 40-60% (recognizing our business model is evolving and this will likely decrease)Ideally, you’ll also haveAdditional requirements that complement the core skills for this role include:• Negotiation skills and the ability to manage complex contracts.• Experience in leading teams and providing formal assessments to subordinates.• A proactive approach to identifying and recommending policy changes.What We Look ForWe’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the healthcare industry. If you have a genuine passion for healthcare and helping organizations maximize their supply chain, this role is for you.What We OfferWe offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $127,100 to $233,000. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $152,500 to $264,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.For those living in California, please click here for additional information.EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com
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What You Should Know About Business Consulting- Supply Chain & Operations - Health Advisory Performance Improvement- Manager, EY

At EY, we're excited to invite you to join our team as a Manager in Business Consulting for Supply Chain & Operations - Health Advisory Performance Improvement, right here in Toledo, OH. As part of our Health Supply Chain practice, you'll dive into the dynamic world of healthcare, where your expertise will help us navigate the rapidly changing landscape. You'll work with a diverse range of clients, including hospitals and healthcare systems, to enhance efficiency and effectiveness in their operations. In this role, you'll lead client engagement teams, collaborating with talented professionals to optimize procurement strategies and supplier relationships. Your ability to foster innovation and inclusivity will not only motivate your team but will also inspire those around you. We believe in building lasting relationships, and you'll manage business development activities while maintaining long-term ties with clients. If you have a passion for improving healthcare delivery and have strong analytical skills, we're eager to see how you'll contribute to our organization. With a competitive compensation package and a commitment to continuous learning, this is more than just a job; it's an opportunity to make a real impact in the healthcare industry. Join us at EY and help us build a better working world for everyone.

Frequently Asked Questions (FAQs) for Business Consulting- Supply Chain & Operations - Health Advisory Performance Improvement- Manager Role at EY
What responsibilities does a Manager in Supply Chain & Operations at EY have?

As a Manager in Supply Chain & Operations at EY, you have a pivotal role in overseeing client engagement teams, managing relationships with various healthcare clients, and implementing procurement strategies. Your responsibilities will include enhancing supply chain processes, fostering an inclusive team environment, and driving high-quality work products while managing project timelines and budgets.

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What qualifications are required for the Business Consulting Manager position at EY?

To qualify for the Business Consulting Manager position at EY, candidates typically need a bachelor's degree in business, healthcare administration, supply chain, or logistics, along with substantial relevant experience, including prior managerial roles in consulting or industry. Additionally, strong analytical skills, communication skills, and a collaborative mindset are essential.

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How does EY support professional development for a Supply Chain & Operations Manager?

EY is committed to the professional growth of its employees, providing a comprehensive rewards package that includes continuous learning opportunities and leadership training. As a Supply Chain & Operations Manager, you'll have access to resources that will help you stay updated on industry trends and develop your skills, ensuring you achieve success in your career.

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What impact does the Manager role have on EY’s Health Supply Chain practice?

The Manager role significantly impacts EY’s Health Supply Chain practice by leading teams that solve complex supply chain problems for healthcare clients. Your expertise will help organizations enhance operational performance and respond to the changing landscape of healthcare, thereby contributing to the overall success of EY and its clients.

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What kind of work-life balance can a Supply Chain & Operations Manager expect at EY?

At EY, we value work-life balance and offer a flexible vacation policy to accommodate personal needs. As a Supply Chain & Operations Manager, you can expect to work collaboratively in a hybrid model that promotes productivity while allowing you to manage personal commitments effectively.

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Common Interview Questions for Business Consulting- Supply Chain & Operations - Health Advisory Performance Improvement- Manager
Can you describe your experience with procurement strategies in healthcare settings?

When answering this question, highlight specific projects where you've implemented procurement strategies, focusing on outcomes like cost savings or improved efficiency. Provide examples that showcase your understanding of both operational needs and strategic decision-making.

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How do you manage client relationships in a consulting role?

Discuss your approach to relationship management, emphasizing communication, understanding client needs, and consistently delivering value. Illustrate with examples of how you've built long-term relationships with key stakeholders.

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What are some key challenges in healthcare supply chains today?

Identify current challenges such as regulatory changes, shifts to value-based care, and the integration of new technologies. Show your awareness of the issues and discuss potential solutions or strategies you've employed to address these challenges.

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How do you ensure the inclusion of diverse perspectives within your team?

Talk about specific actions you take to foster an inclusive environment, like encouraging collaboration and diverse ideas among team members. Provide examples where diversity significantly contributed to the project's success.

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Describe a time when you had to lead a team under a tight deadline.

Highlight a specific situation where you effectively led your team to succeed despite challenges. Detail the steps you took to ensure timely delivery, including how you managed team dynamics and utilized each member's strengths.

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What data analytics tools do you use to enhance supply chain insights?

Discuss your proficiency with relevant analytics tools and how you've leveraged data to drive decision-making. Illustrate your experience by detailing a project where data analysis led to a significant improvement in a client's operations.

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How would you approach a situation where client expectations aren’t aligned with reality?

Explain your strategies for managing client expectations through clear communication, setting realistic goals, and providing regular updates. Share an example where you effectively navigated a similar situation.

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What experience do you have in contract negotiation?

Describe your approach to contract negotiation, emphasizing your ability to understand both the client’s needs and your organization’s goals. Provide examples or a success story where negotiation led to favorable terms for your organization.

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How do you keep up with the trends and changes in the healthcare industry?

Talk about the resources you utilize to stay informed, such as industry publications, conferences, or professional networks. Emphasize your commitment to continuous learning and adapting to industry changes.

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What steps do you take to develop junior consultants on your team?

Emphasize the importance of mentorship, regular feedback, and providing opportunities for growth. Discuss strategies you use to help junior consultants develop their skills and advance their careers.

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Full-time, hybrid
DATE POSTED
December 15, 2024

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