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Strategic Account Executive (Remote)

Company Description

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.

Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. 

Job Description

As a Strategic Account Executive at Fastmarkets, you know how to sell innovation and change and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to prospects. This role is responsible for the growth of our top tier accounts across the metals and forest segments.

You are someone who isn't afraid to aggressively chase new logos and will be uber diligent about following up, all the while having the finesse to know when and how to turn up the charm to close the deal. The Sales Hunter is highly emotionally intelligent and understands the needs and triggers of their customers. They are always seeking to improve the customer experience while under-promising and over-delivering on internal and external client expectations. A Sales Hunter asks A LOT of questions because they know that the best way to learn and improve is to seek assistance and expertise from others. 

NB: Please note that although this is a Remote role, we can only hire in the following states: Florida, Georgia, Illinois, Massachusetts, North Carolina, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Tennessee, Texas, California and Colorado

PRINCIPLE ACCOUNTABILITIES 

  • Manage Pipeline in Salesforce to accurately forecast revenue
  • Setting out a contact strategy for building relationships with decision makers. Identifying, and developing new account opportunities.
  • Coordinating and implementing resources for discovery calls, presentations and demos.
  • Tracking all opportunities and customer details including use cases, purchase time frames, next steps and forecasting.
  • Qualifying, building, and managing an accurate sales funnel
  • Conducting consultative sales conversations to understand clients needs and pain points.
  • Conducting contract negotiations and professional after sales support to maximize customer loyalty
  • Run Sales Calls with short deck presentation and detailed product demo
  • Close business and achieve quota attainment consistently
  • Become a product expert across our platform and understand our competitor landscape
  • Work closely with customer success onboarding team to ensure a smooth transition to new customers.
  • Working collaboratively with Fastmarkets marketing and technology teams to evolve our sales strategy when new features and products are introduced and to meet the needs of key accounts.
  • Manage the onboarding, coaching and KPIs of the BDR/SDR function.
  • Help with the successful launch of conversational intelligence tool while constantly evolving and improving the process.
  • Help to scale our BDR function in house.
  • Improve trackable KPIs of the BDR/SDR function.
  • Develop and implement SMART objectives for the BDR function.

Qualifications

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on...

KNOWLEDGE, EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

  • Bachelors degree or equivalent in numerate, technical or business discipline
  • Minimum of 5 years selling SaaS services to Enterprise and Mid-Market accounts, navigating a complex process selling to multiple stakeholders within the organisation.
  • Creative and can think about innovative strategies that will improve sales figures.
  • Able to identify and tap potential clients and understand their needs.
  • Demonstrated success in achieving sales targets and closing deals.
  • Excellent communication, negotiation and interpersonal skills
  • Advanced Sales, communication and presentation skills.
  • Relentlessly sets and pursues short and long term goals
  • Effective time management, deal management, account planning and analytical skills
  • A consultative sales style, strong experience selling solutions and the ability to thrive in a fast paced environment.
  • Ability to sell collaboratively with multiple internal stakeholders and teams.
  • Demonstrated success in coaching and leading a team.
  • A self-driven, dedicated and motivated individual who can drive revenue growth, while creating a basis for long term client relationships.

If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

Additional Information

Our Values

Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

  • METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
     
  • ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
     
  • GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
     
  • INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
     
  • CUSTOMER CENTRIC. We are customer-centric in all that we do
     
  • COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

This opportunity is available to applicants based in the following states:
•    Florida
•    Georgia
•    Illinois
•    Massachusetts*
•    North Carolina
•    New Hampshire*
•    New Jersey*
•    New York*
•    Oregon*
•    Pennsylvania
•    Tennessee*
•    Texas
•    California
•    Colorado
* Denotes states with office locations to support hybrid working

You can see that  on a map here: US Hiring States

You’ve read a little about us – now it’s over to you!

If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.

It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.

Fastmarkets Glassdoor Company Review
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CEO of Fastmarkets
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Raju Daswani
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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategic Account Executive (Remote), Fastmarkets

Join Fastmarkets as a Strategic Account Executive and become part of an innovative, global company that’s making waves in the commodities market! At Fastmarkets, you’ll be handling critical growth initiatives for our top-tier accounts in the metals and forest sectors, making a significant impact on shaping our customer relationships. We’re all about selling innovation, so if you have a knack for understanding complex products and enjoy conveying their value to clients, this role is tailor-made for you! Your days will be filled with building strong connections with decision-makers, conducting insightful discovery calls, and identifying new business opportunities. You will leverage your emotional intelligence to understand your customers' needs, ensuring they have a seamless and delightful experience while also hitting your revenue targets. We’re looking for someone who’s driven, creative, and not afraid to pursue new business prospects diligently. With responsibilities that include coordinating demos, managing pipelines, leading contract negotiations, and helping scale our internal Business Development Representative function, you’ll be at the heart of our strategic sales process. Whether it’s showcasing our products or collaborating with our customer success team, your role as a collaborator and leader will be crucial. And with a remote role offered in select states, you can bring your best self to work in a way that fits your lifestyle. If you're ready to take the next step in your sales career and are excited about fostering long-term client relationships in a dynamic environment, we encourage you to explore this opportunity at Fastmarkets!

Frequently Asked Questions (FAQs) for Strategic Account Executive (Remote) Role at Fastmarkets
What are the responsibilities of a Strategic Account Executive at Fastmarkets?

As a Strategic Account Executive at Fastmarkets, your responsibilities include managing a sales pipeline in Salesforce, developing relationships with key decision-makers, conducting discovery calls, and ensuring the smooth transition of customers by collaborating closely with the onboarding team. You will also engage in consultative sales conversations to understand your clients' needs and provide tailored solutions, all while maintaining an accurate sales funnel to achieve your revenue goals.

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What qualifications are required to become a Strategic Account Executive at Fastmarkets?

To qualify for the Strategic Account Executive role at Fastmarkets, applicants should have a Bachelor’s degree or equivalent experience in a relevant field, along with at least 5 years of direct sales experience in SaaS, preferably with Enterprise and Mid-Market accounts. Candidates must also demonstrate excellent communication skills, negotiation abilities, and a consultative sales style focused on building long-term relationships.

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How can a Strategic Account Executive at Fastmarkets improve customer experience?

A Strategic Account Executive can enhance customer experience at Fastmarkets by actively listening to clients' needs and pain points, tailoring solutions to meet those needs, and providing exemplary post-sale support. By being accountable and always looking for ways to under-promise and over-deliver, you will build strong, loyal relationships that drive customer satisfaction and retention.

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What skills are essential for a Strategic Account Executive at Fastmarkets?

Essential skills for a Strategic Account Executive at Fastmarkets include strong sales tactics, effective communication and interpersonal skills, time management, account planning, and analytical capabilities. Additionally, a collaborative mindset is crucial, as you'll work closely with both internal teams and external clients to maximize the performance of your sales strategy.

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What does success look like for a Strategic Account Executive at Fastmarkets?

Success for a Strategic Account Executive at Fastmarkets is measured by achieving sales targets, effectively closing deals, and nurturing customer relationships that drive long-term loyalty. Building and managing a healthy sales funnel, actively following up on leads, and contributing to team objectives while continuously improving sales strategies are all indicators of success in this role.

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Common Interview Questions for Strategic Account Executive (Remote)
Can you explain your sales process as a Strategic Account Executive?

In interviews, highlight your personalized approach to sales that includes thorough research, building trust with clients, and leveraging consultative techniques. Make sure to outline how you manage your sales pipeline, qualify leads, and close business consistently, demonstrating how your steps align with Fastmarkets' customer-centric culture.

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How do you handle objections from potential clients?

When addressing objections, it's essential to listen actively to the client’s concerns, validate their feelings, and ask clarifying questions. This approach shows you understand their perspective, allowing you to tailor your responses effectively. Share an example of a past experience where resolving objections led to a successful sale.

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Describe a time when you exceeded your sales targets.

Take the opportunity to share a specific example that illustrates not just the actions that led to exceeding your sales targets, but also the strategies you implemented that could be relevant to the role at Fastmarkets. Emphasize the importance of teamwork, collaboration, and client relationships in achieving that success.

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What strategies do you employ to build lasting client relationships?

In your response, discuss the importance of regular communication, understanding your clients' changing needs, and providing value beyond just the sale. Include examples of how you have fostered long-term loyalty through exceptional service or by proactively suggesting solutions to their challenges.

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How do you stay organized and manage your sales pipeline?

Highlight the tools and methodologies you use, like Salesforce, to track leads and manage customer interactions effectively. Discuss how you prioritize your activities to ensure you are focused on high-value opportunities, demonstrating your proactive approach and time management skills.

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Can you give an example of how you have used data to improve your sales strategy?

Provide a concrete example of how you analyzed sales data to identify trends or areas for improvement in your approach. Discuss the metrics you tracked and how your insights drove sales strategy modifications that positively impacted your results, aligning your response with Fastmarkets' metrics-driven culture.

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What do you know about Fastmarkets and its products?

Before your interview, ensure you research Fastmarkets thoroughly. Talk about their role as a price-reporting agency for global commodities, highlighting specific products or services and how you see them fitting into the market landscape. This shows genuine interest and comprehension of their business.

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How do you adapt your sales strategy for different client needs?

Discuss your consultative sales approach, highlighting the importance of personalization in your strategy. Provide examples of how you have tailored presentations and solutions based on the unique challenges of various clients, demonstrating flexibility and a deep understanding of customer needs.

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What role does teamwork play in your sales approach?

Emphasize the significance of collaboration with internal teams, such as marketing and customer success, to ensure cohesive messaging and product knowledge. Discuss how teamwork has helped you achieve sales goals and foster a positive client experience, showcasing your commitment to a collaborative culture.

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How do you ensure continuous personal and professional development in your sales career?

Share specific strategies you've employed to stay current with industry trends, such as attending workshops, webinars, or networking events. Discuss how you actively seek feedback and mentorship opportunities, positioning yourself as a growth-oriented professional who is always looking to improve.

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DATE POSTED
January 9, 2025

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