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Hydraquip - Account Manager

Hydraquip is looking for a candidate who wants to take the next step in their technical career to join our 100% employee owned company. Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair, hydraulic power units and electrohydraulic solutions. With offices in Houston, San Antonio, Dallas, Tulsa, Denver and Lafayette, Hydraquip has a broad footprint with many opportunities for growth within the company.

The Account Manager is responsible for fluid power and automation sales in the Grand Prairie region to retain and develop current customers as well as secure new customers.

Specific responsibilities may include:

  • Technical expertise for clients to assist with design in fluid power and automation systems, tailoring solutions and products to meet customer-specific needs.
  • Cultivate and expand relationships with original equipment manufacturer (OEM) customers to drive sales and foster long-term partnerships.
  • Manage customer relationships with multiple stakedholders including engineering, purchasing, operations and upper level management. Look for ways Hydraquip can create value for customers via custom subassemblies and system expertise to drive customer loyalty.
  • Conduct comprehensive client engagements, including scheduled calls and meetings, to understand client needs and opportunities.
  • Proactively seek out new business opportunities and grow revenue in the region through effective cold calling and networking.
  • Update client interactions and progress through our Customer Relationship Management (CRM) system in accordance with company practices.
  • Maintain accurate and detailed records for all clients within your territory.
  • Develop and present tailored sales forecasts and strategic business plans.
  • Advocate and sell a variety of service programs, including system repairs, inspections, and maintenance solutions.
  • Analyze market trends and customer feedback to sustain a competitive edge and adjust strategies as necessary.
  • Ensure customer satisfaction across all services and solutions offered.
  • Respond promptly to all internal requests for information and adhere to company reporting requirements.
  • Collaborate with sales management to develop essential sales documentation and tools to support achieving business objectives.
  • Participate in the organization's continuous improvement efforts and adhere to ISO 9001 standards by supporting the Quality Policy, procedures, and meeting Quality Management System objectives.
  • Other duties as assigned.

EDUCATION AND TRAINING

  • Bachelor's degree or higher in Engineering or Industrial Distribution is preferred.
  • Certified Fluid Power Specialist is a plus.
  • Other technical certifications or degrees may be considered.

EXPERIENCE

  • Experience as described below may be accepted in lieu of education.
  • Zero to two years of experience in sales or technical support.
  • Previous experience in hydraulic, electrical, mechanical, or automotive repair is strongly preferred.
  • Education as described above may be accepted in lieu of experience.
  • Experience working in an ISO 9001 environment is considered a plus.

KNOWLEDGE AND SKILLS

  • Strong selling skills.
  • Good personal motivation.
  • Good communication skills.
  • Good, safe work habits.
  • An exceptional working knowledge of hydraulic and/or hydrostatic components, lube systems, fluid conveyance, equipment operations, and mechanical functions.
  • Basic marketing understanding.

We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit SIT offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.

What is an ESOP?

ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers.

  • Studies also show that retirement account balances for ESOP companies are 2.5 times higher.
  • ESOP companies grow 2.5 times faster than those companies without employee ownership.
  • Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Hydraquip - Account Manager, Employee Owned Holdings, Inc.

Join Hydraquip as an Account Manager and take your technical career to new heights in our completely employee-owned company! Based in the dynamic Grand Prairie region, this role focuses on fluid power and automation sales, where your expertise will shine as you build and strengthen relationships with customers. Hydraquip is a trusted fluid power distributor representing over 40 world-class brands. With diverse offices across Houston, San Antonio, Dallas, Tulsa, Denver, and Lafayette, we offer ample opportunities for personal and professional growth. As an Account Manager, you will help clients design tailored solutions in fluid power and automation systems while fostering long-term partnerships with original equipment manufacturers (OEMs). Your responsibilities will also include engaging with multiple stakeholders in customers' organizations, identifying their unique needs, and presenting strategic solutions that drive loyalty. You'll proactively search for new business opportunities and will be key in maintaining relationships through our CRM system. A bachelor’s degree in Engineering or Industrial Distribution is preferred, along with a solid background in hydraulic, electrical, mechanical, or automotive repair. At Hydraquip, enjoy comprehensive benefits, including medical, dental, 401(k) plans, and participation in our employee stock ownership plan. Embrace the chance to grow your skills and advance in your career while contributing to a thriving company culture focused on collaboration and innovation!

Frequently Asked Questions (FAQs) for Hydraquip - Account Manager Role at Employee Owned Holdings, Inc.
What are the key responsibilities of an Account Manager at Hydraquip?

As an Account Manager at Hydraquip, your key responsibilities will include managing fluid power and automation sales in the Grand Prairie region, developing and retaining current customers, and securing new business. You'll provide technical expertise to clients, understand their unique needs, conduct client engagements, and update interactions through our CRM system. Further, you'll collaborate with sales management, analyze market trends, and respond promptly to internal requests, all while ensuring customer satisfaction.

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What qualifications do I need to be an Account Manager at Hydraquip?

To qualify for the Account Manager position at Hydraquip, a bachelor’s degree or higher in Engineering or Industrial Distribution is preferred. While zero to two years of sales or technical support experience is expected, candidates with previous experience in hydraulic, electrical, mechanical, or automotive repair will have an edge. Additional technical certifications, such as Certified Fluid Power Specialist, will also be advantageous.

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What skills are essential for the Account Manager role at Hydraquip?

Key skills for the Account Manager role at Hydraquip include strong selling and communication skills, personal motivation, and a profound understanding of hydraulic and hydrostatic components. Additionally, possessing a basic marketing understanding and the ability to cultivate relationships with multiple stakeholders will greatly contribute to your success in this position.

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How does Hydraquip support the career development of its Account Managers?

Hydraquip is committed to the growth and development of its employees. As an Account Manager, you will have access to ongoing training programs to enhance your skills and advance within the company. Being part of an employee-owned organization, you'll also have a vested interest in Hydraquip’s success, driving collective motivation towards personal career goals.

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What benefits do employees enjoy at Hydraquip?

Employees at Hydraquip enjoy a competitive benefits package that includes medical, dental, vision, life, and disability insurance, as well as a 401(k) plan with company matching. The unique employee stock ownership plan (ESOP) allows employees to invest in their future automatically, providing significantly higher retirement account balances and a sense of ownership in the company's success.

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Common Interview Questions for Hydraquip - Account Manager
Can you describe your sales experience relevant to the Account Manager role at Hydraquip?

In your response, highlight specific metrics or successes from previous sales roles that align with the responsibilities described in the Hydraquip Account Manager position. Discuss how your technical knowledge in fluid power systems contributed to your sales achievements.

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How do you approach building relationships with clients in the fluid power industry?

Explain your strategy for engaging with various stakeholders in customer organizations, such as understanding their needs, maintaining regular communication, and providing tailored solutions that foster loyalty and long-term partnerships.

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What techniques do you use to identify and secure new business opportunities?

Share methods you've successfully implemented for cold calling, networking, and leveraging existing relationships to generate leads and convert them into customers. Provide examples of how these techniques resulted in increased sales.

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How do you handle competition in the fluid power market?

Discuss your approach to market analysis and how staying informed about competitors helps you adjust your strategies. Emphasize how understanding customer feedback can enhance your competitive edge.

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Describe a time when you successfully resolved a client issue.

Provide a specific example of a challenging client situation you've faced. Discuss how you approached the problem, what communication strategies you employed, and the positive outcome that resulted from your actions.

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What role do you see CRM systems playing in your sales process?

Explain your understanding of how CRM systems enhance customer relationships by allowing effective tracking of interactions, client progress, and data analysis to inform sales strategies.

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How do you ensure customer satisfaction with the services you provide?

Articulate your strategy for maintaining customer satisfaction through proactive communication, responsiveness to inquiries, and implementing feedback into service improvements.

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What knowledge do you have regarding fluid power and automation systems?

Share your technical background related to fluid power systems, describing relevant certifications or experience. Highlight any specific projects or scenarios where you applied this expertise to benefit customers.

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How would you contribute to Hydraquip's continuous improvement efforts?

Discuss your understanding of ISO 9001 standards and provide suggestions on how you could support the company’s quality management objectives, drawing from your past experiences in similar roles.

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Why are you interested in working for an employee-owned company like Hydraquip?

Express your enthusiasm for the employee-owned model, emphasizing how it aligns with your values and aspirations. Mention the advantages you see in having a direct stake in the company's success and how that motivates you to work hard.

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DATE POSTED
December 31, 2024

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