Inclusion & Impact Program Manager

The Inclusion & Impact Program Manager at Fetch is responsible for leading the Fetch It Forward program, which emphasizes community engagement and corporate social responsibility (CSR) initiatives. This role also involves managing and supporting Fetch’s eight Employee Resource Groups (ERGs), developing programs that enhance inclusion across the organization, and ensuring a meaningful social impact aligning with Fetch’s core values.

To qualify for the Inclusion & Impact Program Manager role at Fetch, candidates need at least 3 years of experience in program management, DEIB, employee engagement, or social impact initiatives. A strong background in project management is essential, along with excellent written and verbal communication skills and the ability to analyze data to showcase program impact effectively.

Fetch offers a comprehensive support system for employees in the Inclusion & Impact Program Manager position, which includes resources for leading Employee Resource Groups (ERGs), access to professional development opportunities, and the chance to collaborate across departments to implement inclusive programs. Furthermore, Fetch encourages a culture of innovation and continuous improvement which nurtures personal and professional growth.

The work culture at Fetch for the Inclusion & Impact Program Manager is highly collaborative and people-focused, prioritizing creativity, accountability, and innovation. Employees are empowered to challenge ideas, think bigger, and engage in initiatives that elevate inclusivity and social impact—not only within the organization but also in the broader community.

Fetch offers a competitive compensation package for the Inclusion & Impact Program Manager role, including a base salary ranging from $100,000 to $115,000, equity for all employees, comprehensive health benefits, paid parental leave, and robust paid time off policies. Additionally, there are opportunities to engage with Employee Resource Groups and participate in various initiatives aimed at enhancing workplace diversity and community engagement.

When answering this question, share specific examples of initiatives or programs you led, focusing on measurable outcomes. Highlight your experience with ERGs, community partnerships, or CSR efforts and explain how these initiatives aligned with organizational goals.

In your response, discuss your involvement with ERGs, whether as a leader or participant. Emphasize how you supported their growth, organized events, or contributed to their objectives. Talk about the impact these groups had on employee engagement and company culture.

Outline your approach to establishing metrics for DEIB initiatives, including pre-and post-surveys, engagement levels, and community feedback. Discuss how you would analyze this data to inform future strategies and showcase program success.

Provide a relevant example where you partnered with nonprofits or community organizations to implement initiatives that drove impact. Detail your role in the collaboration and any strategic planning involved in aligning both organizations' objectives.

Describe your vision for cultivating a sense of belonging, including methods like inclusive events, mentorship programs, and recognition initiatives. Emphasize the importance of open communication and feedback from employees to continuously enhance this culture.

Share a specific challenge you encountered and discuss the steps you took to overcome it. Focus on your problem-solving skills and how you adapted strategies to better engage employees or align with organizational goals.

Discuss any creative ideas or initiatives you implemented that made a positive difference. Emphasize the results and how you measured their success.

Explain your approach to understanding the company’s mission and values. Discuss how you integrate DEIB strategies into the broader business goals and involve stakeholders in the process.

Outline effective communication strategies you’ve used, such as workshops, presentations, or collaborative meetings. Highlight the importance of storytelling and how personal experiences can inspire others to support DEIB initiatives.

Reflect on Fetch's mission and values. Share your passion for diversity and inclusion and illustrate how your professional goals align with Fetch’s commitment to creating an inclusive environment and making a difference in communities through impactful initiatives.