Sales Strategy and Operations Analyst

As the Sales Strategy and Operations Analyst at Fetch, your primary responsibilities include analyzing sales data to reveal trends and opportunities, developing strategies to enhance sales operations, and managing the commission computation processes. You'll collaborate with the VP, CRO, and Finance teams to formulate approaches that align with business objectives while ensuring data accuracy regarding sales activities and assessments.

To be considered for the Sales Strategy and Operations Analyst role at Fetch, you should possess at least a Bachelor’s degree in Business, Economics, Finance, or a related field, along with a minimum of two years of experience in consulting, banking, strategy, or sales operations. Strong analytical skills, proficiency in Microsoft Excel and SQL, and excellent communication abilities are also essential.

At Fetch, employees in the Sales Strategy and Operations Analyst position benefit from a competitive compensation package that includes stock options, a 401(k) match, and comprehensive health benefits. The company also values continuous learning, providing up to $10,000 annually for education reimbursement, as well as flexible PTO policies, robust leave options, and participation in inclusive Employee Resource Groups.

The work environment for the Sales Strategy and Operations Analyst at Fetch is entirely remote, promoting flexibility and work-life balance. While the company prefers candidates located on the East Coast to align better with clients, it also emphasizes a collaborative culture, encouraging teams to engage and support one another across various projects while enjoying the benefits of working from home.

As the Sales Strategy and Operations Analyst at Fetch, you'll primarily utilize advanced Microsoft Excel, SQL for data analysis, and customer relationship management (CRM) tools such as Salesforce or HubSpot. Familiarity with business intelligence tools like Tableau or Power BI can also be advantageous, enhancing your ability to analyze and visualize sales data effectively.

When answering this question, provide specific examples of sales data analyses you've conducted, highlighting your key findings and their impact on sales strategy and operations. Discuss any tools you used, such as Excel or SQL, and how your insights contributed to informed business decisions.

Discuss your analytical process, emphasizing how you interpret sales performance metrics to identify both strengths and areas for improvement. Illustrate your ability to convert raw data into meaningful insights and actionable strategies that can enhance sales operations and drive growth.

Provide insights into any strategies you've implemented to streamline commission processes in past roles. Highlight your attention to detail, problem-solving skills, and any technology solutions you employed that enhanced accuracy and efficiency in calculating and distributing commissions.

Explain your experiences working with teams outside your immediate function. Provide examples of how you facilitated communication between sales, finance, and operational teams, and emphasize your ability to foster strong relationships and align goals across departments.

List the analytical tools you have experience with, such as Excel, SQL, or CRM systems. Share specific scenarios where you used these tools to draw insights from data, emphasizing how this proficiency can bring value to Fetch’s Sales Strategy and Operations Analyst role.

Share a specific example of a notable trend you identified in sales data, how you uncovered it, and the steps you took to investigate further. Highlight the actions taken based on your findings and the overall results that followed.

Discuss your process for checking data accuracy, including any specific methodologies you follow for validating sales reports. Highlight your attention to detail and any tools you utilize to minimize errors during reporting.

Illustrate your conflict-resolution skills by describing how you would approach the situation calmly and professionally. Mention the importance of open communication and finding common ground while being receptive to hearing others' perspectives.

In your response, share what aspects of sales operations you find most rewarding, whether it's the analytical challenges, the impact of your work on the sales team, or seeing direct ways your strategies contribute to company success. Make it a personal reflection to connect authentically with the interviewer.

Provide an example illustrating your organizational skills and ability to prioritize tasks effectively. Discuss the strategies you used to keep projects on track while delivering quality results and maintaining communication with stakeholders.