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Lead Business Analyst (ACH)

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION: Serves as a liaison between IT, Operations and the business line to analyze non-standard business and user needs, document requirements, and resolve complex system problems. Coordinates development and support for new and existing applications. Possesses a sound understanding of business systems and industry requirements. Acts as a team leader for assigned projects. Partners with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams. Coordinates business requirements definition, development, testing, implementation and support for new and existing systems. Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions. Oversees enhancements in order to maintain productivity and efficiency.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Position not available for immigration sponsorship.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Functions as the liaison between the business line, operations, and the technical areas throughout the project cycle.

  • Acts as team leader for projects.

  • Possesses strong knowledge of the business line, including the business plan, products, process and revenue streams.

  • Plays a key role in the planning, testing, and implementation of system enhancements and conversions. Ensure system enhancements follow the appropriate IT guidelines, meet or exceed user requirements, and are completed in a timely fashion. May perform project leader role for projects.

  • Identifies system enhancements, documents business needs and determines development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements.

  • Reviews operational procedures and methods and recommends changes for improvement with an emphasis on automation and efficiency.

  • Provides input into the creation of detailed project plans, work assignments, target dates and other aspects of assigned projects.

  • Provides guidance and context in prioritizing and determining complexity of problems and requests.

  • Partners with the technical areas in the research and resolution of system and process problems.

  • Identifies, researches, and analyzes production problems develops solutions, and resolves problems.

  • Works with programming resources (in house and third party) to ensure development work is completed to specification.

  • May perform some aspects of Project Management including but not limited to Approval gathering, Readiness Assessments, and other artifacts and controls.

  • Other duties as required.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Undergraduate degree or equivalent with 4-6 years’ experience.

  • PM Methodology and SDLC/Testing QA Experience.

  • Significant experience in communication and presentation.

#LI-EG1

Lead Business Analyst (ACH)

LOCATION -- Cincinnati, Ohio 45227

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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Average salary estimate

$82500 / YEARLY (est.)
min
max
$75000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Business Analyst (ACH), Fifth Third

Step into a pivotal role as the Lead Business Analyst (ACH) at Fifth Third Bank in Cincinnati, OH, where you'll be the connection between IT, Operations, and our business units. In this engaging position, you'll analyze unique business needs, document essential requirements, and tackle complex system issues head-on. Taking charge of projects, you'll ensure the seamless coordination of application development and support, while enhancing productivity and efficiency across the board. Your strong grasp of business systems and industry requirements will empower you to guide teams, identify enhancements, and find creative solutions to production challenges. Being in this role means you won’t just follow processes; you'll shape them, all while fostering a positive customer experience. You'll engage with stakeholders to fully understand business lines, from plans and products to processes and revenue streams. As you work within the bank’s risk appetite, you’ll prioritize transparency and accountability, ensuring that high standards are met at every stage. This is your opportunity to leverage your expertise in the banking industry while leading a team that is committed to making a difference. If you're ready to elevate your career in banking, we invite you to explore this exciting chance with us!

Frequently Asked Questions (FAQs) for Lead Business Analyst (ACH) Role at Fifth Third
What are the main responsibilities of a Lead Business Analyst (ACH) at Fifth Third Bank?

The Lead Business Analyst (ACH) at Fifth Third Bank plays a critical role in serving as a liaison between IT and various business lines. Key responsibilities include analyzing business needs, documenting requirements, managing project teams, and overseeing system enhancements. The analyst coordinates the development and support for applications, ensures compliance with IT guidelines, and drives improvements in operational processes to enhance efficiency.

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What qualifications are needed for the Lead Business Analyst (ACH) position at Fifth Third Bank?

To qualify for the Lead Business Analyst (ACH) position at Fifth Third Bank, candidates should possess an undergraduate degree or equivalent experience ranging from 4 to 6 years in the field. Additionally, familiarity with project management methodologies and the software development lifecycle (SDLC) is essential. Strong communication and presentation skills are also critical for success in this role.

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How does the Lead Business Analyst (ACH) contribute to customer experience at Fifth Third Bank?

The Lead Business Analyst (ACH) contributes to a positive customer experience at Fifth Third Bank by ensuring that system enhancements and developments align with user needs. By actively listening to stakeholders and addressing their concerns, the analyst helps to create solutions that directly impact banking operations, which ultimately leads to improved service delivery and customer satisfaction.

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What project management duties are involved in the role of Lead Business Analyst (ACH) at Fifth Third Bank?

In the role of Lead Business Analyst (ACH) at Fifth Third Bank, project management duties may include developing detailed project plans, assigning tasks, setting target dates, and managing project scope. The analyst will gather approval and conduct readiness assessments, and help prioritize tasks based on their complexity and urgency to ensure the successful delivery of projects.

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What type of environment can a Lead Business Analyst (ACH) expect at Fifth Third Bank?

At Fifth Third Bank, a Lead Business Analyst (ACH) can expect a supportive and inclusive environment that values transparency and open communication. The bank promotes a culture of collaboration where diverse perspectives are welcomed, enabling analysts to share ideas and solve problems effectively while working towards common goals.

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Common Interview Questions for Lead Business Analyst (ACH)
Can you explain your experience with analyzing business needs in your previous roles?

When answering this question, provide examples of past experiences where you successfully identified and analyzed business needs. Discuss specific methodologies you used and how your findings influenced project decisions or improved processes.

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Describe a challenging project you led and how you approached it as a Lead Business Analyst.

Share a detailed account of a challenging project, highlighting your role in leading the team. Emphasize your analytical skills, the strategies you employed to overcome obstacles, and the end results, showcasing your impact as a lead.

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How do you ensure effective communication between technical teams and business stakeholders?

Discuss your approach to facilitating communication, such as regular meetings or using collaborative tools. Mention specific techniques used to translate complex technical jargon into terms easily understood by business stakeholders.

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What methods do you use to prioritize requirements during a project?

Explain your prioritization methods, such as using value versus complexity assessments or stakeholder input. Illustrate how these methods have helped you in making data-driven decisions during project cycles.

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How do you stay current with industry trends and requirements?

Talk about the resources you rely on, such as industry publications, professional organizations, and networking. Highlight any seminars or training sessions you've participated in to enhance your industry knowledge.

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Can you give an example of a successful system enhancement you implemented and its impact?

Provide a concrete example of a system enhancement you successfully implemented. Outline the process, your role in it, and the tangible benefits that resulted from the enhancement for the business and its customers.

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What approach do you take when faced with conflicting priorities?

Describe your strategy for managing conflicting priorities, emphasizing the importance of communication, stakeholder management, and how you negotiate to align efforts toward the most impactful outcomes.

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How do you handle feedback and criticism as a Lead Business Analyst?

Share your perspective on receiving feedback, focusing on the importance of constructive criticism for personal and professional growth. Provide an example of how you used feedback to improve your work or a project.

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What techniques do you use to identify production problems and develop solutions?

Outline the techniques you employ for problem identification, such as data analysis or root cause analysis. Discuss your process for developing and proposing solutions, including collaboration with technical teams.

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What do you believe is essential for a successful business analysis function within an organization?

Discuss the key elements you believe are vital for effective business analysis, such as collaboration, communication, stakeholder engagement, and agility in adapting to changing business needs.

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At Fifth Third Bank, we’re working hard to make banking a Fifth Third better. Which, according to the laws of mathematics, 5/3 equals 166.7%. That’s a whole lot of percents. Learn more at http://go.53.com/better

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Full-time, on-site
DATE POSTED
April 21, 2025

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