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Mail Inserter (by hand)

Opening its doors over 40 years ago, FSSI is one of the largest woman-owned providers of documents services in the western United States, specializing in highly-customizable print and mail, electronic delivery, marketing and compliance solutions. As a vibrant, growing organization, FSSI is looking to expand our team.

FSSI is currently looking for a full-time Mail Inserter (Custom Insert Operator) to join our team in Santa Ana, CA. This position is responsible for manually preparing custom mailing orders by folding and inserting confidential documentation into envelopes or packages by hand, following specific work order instructions. This is a full-time position with frequent overtime opportunities on a recurring basis. Our ideal candidate is detail-oriented, accountable and enjoys working in a fast-paced deadline-driven environment.

Full-time Schedule: Monday – Friday, 1:30 pm – 10:00 pm. Overtime is scheduled as needed, and could require coming in earlier, staying later, and/or working a weekend shift during high-volume production cycles.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Fold and insert documents according to specific checklist instructions for each job order. Attention to detail is crucial to ensure documents are inserted correctly.
  • Review and check the quality of documents based on checklist instructions. Report any errors to shift leads.
  • Scan each piece of mail to ensure all expected counts of each job are met.
  • Deliver completed work to QA for sign off.
  • Assist the department with additional work, as needed and/or requested.
  • Flexibility in work schedule is required on a recurring basis. This includes but is not limited to frequently working 10 or more hours per day and at least one Saturday shift a month.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

  • High School Diploma or equivalent preferred.
  • Strong time management, organizational and attention-to-detail skills required.
  • Must have experience working in a fast-paced production or manufacturing environment.
  • Experience that involves handling confidential documentation is preferred.
  • Mail Inserting experience is a plus.
  • Must demonstrate the ability to multitask and prioritize accordingly.
  • Flexibility in work schedule to work overtime when needed is required.

PHYSICAL REQUIREMENTS

This position is sitting for long periods. Frequently required to use hands and/or fingers to grasp, handle or feel; reach with hands and arms; and talk or hear. Occasionally required to stand and walk. Frequently required to lift and/or move up to 50 pounds. Specific vision required by this job include close vision, distance vision, peripheral vision, and focus adjustments.

FSSI offers its employees competitive pay and benefits with opportunities for growth and advancement. Benefits include (subject to eligibility and plan terms):

  • 401(k) & Roth
  • Participation in Employee Stock Ownership Plan
  • Medical, Dental, and Vision Insurance coverage
  • Life Insurance provided, and voluntary additional life insurance options
  • Paid holidays
  • Paid sick leave
  • Vacation time
  • Employee Assistance Program
  • Additional perks and employee programs

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex or gender, national origin, disability, or status as a protected veteran.

Hiring Pay Range (hourly paid): $16.50 - $17.00

Average salary estimate

$34880 / YEARLY (est.)
min
max
$34320K
$35440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Mail Inserter (by hand), Financial Statement Services, Inc

Join the vibrant team at FSSI as a Mail Inserter, where you'll play a crucial role in our custom mail processing operations. With over 40 years of experience in the document services industry, FSSI is known for its high-quality print and mail solutions. In this full-time position, you'll be responsible for manually preparing custom mailing orders – think of folding and inserting confidential documents into envelopes with precision. If you're detail-oriented and thrive in a fast-paced environment, this is the perfect opportunity to showcase your skills. You'll work Monday through Friday from 1:30 pm to 10:00 pm, with flexible overtime opportunities that may require you to come in early, stay late, or even work a Saturday shift during busy times. At FSSI, we value accountability and attention to detail, so you'll need to follow specific instructions carefully. Also, as a part of the team, you'll get to review the quality of documents, report any errors, and ensure that each piece of mail is scanned accurately before it reaches our Quality Assurance team. We’re looking for candidates who can handle confidential documentation and can multitask effectively. If you're ready to be a part of a supportive and ambitious team that offers competitive pay and fantastic benefits, FSSI is the right place for you. Join us and be instrumental in delivering quality documents for our clients!

Frequently Asked Questions (FAQs) for Mail Inserter (by hand) Role at Financial Statement Services, Inc
What are the key responsibilities of a Mail Inserter at FSSI?

As a Mail Inserter at FSSI, you'll be responsible for manually folding and inserting documents into envelopes or packages according to specific job orders. You'll pay careful attention to detail to ensure accuracy, review the quality of the documents submitted, and report any discrepancies to your shift lead. Additionally, you'll need to scan each piece of mail to verify that the counts meet the job requirements.

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What qualifications are needed to become a Mail Inserter at FSSI?

To work as a Mail Inserter at FSSI, a high school diploma or equivalent is preferred. Candidates should possess strong time management and organizational skills, as well as the ability to multitask in a fast-paced environment. Previous experience in handling confidential documents and mail insertion is a plus but not mandatory.

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What is the work schedule for a Mail Inserter at FSSI?

The work schedule for a Mail Inserter at FSSI typically runs from Monday to Friday, with shifts starting at 1:30 pm and ending at 10:00 pm. Overtime is common and may include early start times, late stays, or Saturday shifts during peak production periods.

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Is prior experience in mail inserting necessary for the job at FSSI?

While prior mail inserting experience is preferred for the Mail Inserter position at FSSI, it is not absolutely required. Candidates with a strong background in fast-paced production environments and a keen eye for detail can still be considered for the role.

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What benefits does FSSI offer to its Mail Inserters?

FSSI provides its employees competitive pay, a robust benefits package, and opportunities for career advancement. Benefits may include a 401(k) plan, participation in an Employee Stock Ownership Plan, medical, dental, and vision insurance, paid holidays, sick leave, vacation time, and employee assistance programs.

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Common Interview Questions for Mail Inserter (by hand)
Can you explain your experience with handling confidential documents as a Mail Inserter?

When answering this question, emphasize any previous roles where you managed sensitive information. Discuss the protocols you followed to ensure confidentiality and how you verified the accuracy of documents.

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How do you maintain attention to detail in your work as a Mail Inserter?

Share strategies you use to avoid errors, such as double-checking work against the checklist or taking short breaks to clear your mind. Mention the importance of focus in a production environment and how it benefits overall quality.

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Describe a time when you worked under pressure in a fast-paced environment.

Provide a specific example where you successfully met a deadline while managing competing priorities. Highlight your time management skills and ability to make quick, informed decisions.

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What are the essential qualities for a successful Mail Inserter?

Discuss qualities such as detail orientation, accountability, flexibility, and effective communication. Consider how these traits contribute to a positive work environment and successful production outcomes.

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How do you ensure that each job order is followed correctly?

Explain your process for reviewing job orders, clarifying expectations with supervisors, and using checklists or tracking systems to ensure compliance with instructions. Emphasize the importance of teamwork and communication.

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How would you handle a mistake you made during the inserting process?

Focus on accountability by discussing how you would acknowledge the error, communicate it to your team, and take steps to rectify the situation quickly to minimize any impact.

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What do you enjoy most about working in document services like FSSI?

Share your passion for detail-oriented work and the satisfaction that comes from completing tasks efficiently. Discuss how working at FSSI aligns with your career goals and interests.

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Being a Mail Inserter often requires flexibility; how do you adapt to changing schedules?

Talk about your personal adaptability and willingness to accommodate changes in work schedules, including your approach to managing work-life balance while remaining committed to high-quality work.

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What strategies do you use to stay organized in a busy work environment?

Discuss tools and techniques you employ, such as to-do lists or workplace organization systems, to keep your workspace clutter-free and your tasks prioritized.

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Why do you want to be a Mail Inserter with FSSI?

Share your enthusiasm for working in a company with a strong reputation in document services and how you align with FSSI’s values and commitment to quality service.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 17, 2025

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