Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Web Chat Representative image - Rise Careers
Job details

Web Chat Representative

Job Description: As a Web Chat Representative at Netflix in our San Jose, California office, you will be responsible for providing exceptional customer service and support through web chat interactions. This entry-level position is perfect for individuals with a passion for delivering excellent customer experiences and problem-solving skills... Responsibilities: - Engage with customers through web chat to provide support, answer questions, and resolve any issues they may have - Utilize resources and research skills to find solutions and provide accurate information - Maintain a positive and professional attitude while communicating with customers - Adapt to changing situations and handle challenging customer interactions with resilience - Collaborate with other team members to ensure a seamless and efficient customer service experience - Keep up-to-date with product updates, policies, and procedures to provide accurate information to customers Requirements: - 1 year of experience in a customer service or related role - Excellent communication skills, both written and verbal - Ability to multitask and prioritize tasks effectively - Strong research skills to find solutions and troubleshoot issues - Adaptability to thrive in a fast-paced and changing environment - Resilient mindset to handle difficult customer interactions with professionalism - Motivated to deliver high-quality customer service and exceed expectations Personality Traits: - Resilient - Motivated Soft Skills: - Research - Adaptability Benefits: - Training & professional development opportunities - Remote work flexibility - Medical coverage Working Environment: At Netflix, we strive to cultivate leaders who foster inclusivity and mentorship. We provide a supportive and collaborative work environment where all team members are valued and encouraged to grow and succeed. Deadline to Apply: 2024-07-22 Equal Opportunity Statement: Netflix is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Web Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
Netflix Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Netflix DE&I Review
4.3 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Netflix
Netflix CEO photo
Reed Hastings
Approve of CEO

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Fast-Paced
Growth & Learning
Medical Insurance
Dental Insurance
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Flex-Friendly

Netflix is hiring a seasoned Software Engineer to enhance live streaming experiences within their cutting-edge Open Connect Control Plane.

Photo of the Rise User
Posted 6 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Fast-Paced
Growth & Learning
Medical Insurance
Dental Insurance
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Flex-Friendly

Join Netflix's Ads Policy Team as a strategic thinker to shape advertising standards and policies while driving impactful outcomes for our users and partners.

Photo of the Rise User

Emory Healthcare is looking for dedicated Registered Nurses to provide outstanding care in a dynamic teaching hospital environment.

Dunkin' Donuts Hybrid US, Penobscot County, ME; Maine, Bangor, ME
Posted 7 days ago

Become a vital part of a dynamic team at Lima Murray Management Network as an Assistant Manager, where your energy and customer service skills can shine.

Photo of the Rise User

Join Allied Universal® Event Services as Event Staff, playing a vital role in ensuring safety and enjoyment at various exciting events.

Posted 4 days ago

Join Banner Health as a Senior Acute Patient Access Services Representative to be the first point of contact for patients in a vibrant healthcare setting.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Mission Driven
Customer-Centric
Growth & Learning
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Mental Health Resources
Learning & Development

Become part of Brightwheel's mission by providing essential customer support for early education technology as a Temporary Customer Support Advocate.

Photo of the Rise User

Join Allied Universal as a Security Officer in Aberdeen, where you will deliver top-notch customer service while safeguarding retail environments.

Photo of the Rise User

Support customers for leading global brands while enjoying the Mediterranean life working remotely from Greece.

Photo of the Rise User

Join MGM Resorts as a Hotel Operations Manager and help create unforgettable experiences in a dynamic hospitality environment.

Netflix is the world's leading streaming entertainment platform that offers its service to 193 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages.

136 jobs
MATCH
Calculating your matching score...
BADGES
Badge ChangemakerBadge Diversity ChampionBadge Family FriendlyBadge Global CitizenBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Dental Insurance
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Flex-Friendly
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 13, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Cleveland just viewed Graphic Designer (Temporary) at MasterBrand Cabinets LLC
S
Someone from OH, Ottoville just viewed Full Stack Developer at Sunreef Yachts
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior Developer at NRF
P
Someone from OH, Ottoville just viewed Principal Software Developer - TS/SCI at Parsons
F
Someone from OH, Ottoville just viewed Software Developer at Fil
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior Backend Developer - Big Data at LiveRamp
Photo of the Rise User
Someone from OH, Ottoville just viewed Software Developer - Product Analytics (Python) at Autodesk
Photo of the Rise User
Someone from OH, Ottoville just viewed Software Application Developer at Boeing
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior FullStack Developer at CVS Health
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior Software Developer at Cinemark
T
Someone from OH, Ottoville just viewed Full Stack Developer at Talent Worx
B
Someone from OH, Ottoville just viewed Digital Designer/Front-End Developer at Blackbridge
M
Someone from OH, Ottoville just viewed Full Stack Developer (React/NodeJS) at MySigrid
b
Someone from OH, Ottoville just viewed .Net Developer, ReactJS at bbinsurance
D
Someone from OH, Ottoville just viewed Full Stack Developer (Automation), AVP at DB
Photo of the Rise User
Someone from OH, Ottoville just viewed Fullstack / PHP Backend Developer at Dentsu
A
Someone from OH, Ottoville just viewed FullStack Automation Developer at Abra
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior Backend Developer at Sourcescrub
Photo of the Rise User
Someone from OH, Ottoville just viewed Sr Software Developer II (R&D) at B. Braun
Photo of the Rise User
Someone from OH, Ottoville just viewed Appian Software Developer at Qualysoft
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior API Developer at Midland States Bank
Photo of the Rise User
Someone from OH, Ottoville just viewed 929 | Middle+ Backend Developer at Intetics