Marketing Campaign Manager - Contract

The Marketing Campaign Manager at Five9 will lead the strategy, development, and execution of integrated marketing campaigns across various channels. This role includes collaborating with cross-functional teams to ensure cohesive messaging, managing end-to-end marketing projects, and optimizing campaign performance based on data-driven insights.

To qualify for the Marketing Campaign Manager position at Five9, candidates should have at least 5 years of experience in marketing campaign management, excellent project management skills, and proficiency in analytics tools. A Bachelor’s degree in Marketing or Communications is preferred, along with experience in multi-channel marketing campaigns.

Five9 fosters an inclusive environment that celebrates diversity among employees. The company is committed to creating a workspace where all employees can thrive, regardless of their background, and actively encourages candidates from diverse backgrounds to apply for roles like the Marketing Campaign Manager.

The Marketing Campaign Manager will utilize various marketing automation and analytics tools such as Salesforce, Google Analytics, and Domo. These tools are crucial for developing campaigns, tracking performance, and analyzing data to drive future marketing strategies effectively.

In a typical week, the Marketing Campaign Manager at Five9 will spend time leading campaign strategy sessions, collaborating cross-functionally, managing project timelines, reviewing campaign performance data, and communicating outcomes with team members to optimize future initiatives.

When answering, highlight specific campaigns you've managed, detailing the channels used (such as social media, email, and paid ads), and emphasize the results achieved, such as increased engagement or conversions.

Discuss your strategy for effective collaboration, including regular meetings, establishing clear communication channels, and sharing progress updates. Provide an example where teamwork led to a successful campaign.

Mention key performance indicators (KPIs) such as conversion rates, engagement metrics, or return on investment (ROI). Explain how you leverage these metrics to inform campaign adjustments and optimizations.

Talk about your commitment to ongoing learning through industry publications, webinars, and networking. Sharing specific examples of how you've applied new trends or technologies in past roles can be beneficial.

Choose a campaign that had obstacles but ultimately led to learning experiences. Discuss specific challenges, solutions implemented, and how the experience has influenced your current campaign management approach.

Explain your time management techniques, such as creating project timelines, setting milestones, and using tools like Asana for organization. Provide examples illustrating your effectiveness in this area.

Detail the methods you implement to optimize campaigns after launch, including A/B testing, analyzing engagement data, and making iterative improvements based on real-time feedback.

Discuss your conflict resolution skills, emphasizing the importance of communication, understanding differing perspectives, and working collaboratively to reach a consensus while keeping the campaign's best interests in mind.

Share a specific campaign, outlining your role, the objectives, the strategies employed, and quantifiable results. This demonstrates your ability to deliver impactful campaigns.

Express your enthusiasm for the company’s mission and values, and how your skills and experiences align with the role. Convey your eagerness to contribute to Five9’s innovative marketing efforts.