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Marketing Operations Specialist

We are seeking a Marketing Operations Specialist to join FloQast focused on the tactical execution of marketing campaigns within Hubspot and Salesforce. This individual will be responsible for building, executing, and optimizing email campaigns, landing pages, forms, workflows, lead scoring, and other key automation initiatives.


This individual will sit at the intersection of marketing program operations to enable successful marketing programs across the database. This may include but not limited to: data hygiene, list segmentation, list pulls, salesforce campaign reporting, completing campaign efforts with post-campaign analysis, and any other needs associated with marketing program operations. 


*Visa sponsorship is NOT available at this time


What You'll Do
  • Orchestrate ongoing data discovery, ingestion, matching, enrichment, and distribution
  • Using both Salesforce and Hubspot data, collect and analyze quantitative and qualitative data from marketing campaigns to assess what is performing best and provide recommendations for optimizing future campaigns
  • Assist Systems Admins with reporting automation to provide better insight into the performance of marketing channels, identifying trends and opportunities for improvement
  • Work closely with Systems Admins to identify and resolve data issues that impact data accuracy, and ensure data infrastructure exists to propel business forward 
  • Support the implementation of campaign setup and workflows
  • Manage data error reporting and remediation processes 
  • Support the effort to implement exception reporting, and ensure the right checks and balances are in place to promote accurate reporting
  • Perform critical data management operational tasks including: list uploads and segmentation using Ringlead or a Data Studio tool, lead management, target account management, database organization, and systems sync maintenance between Salesforce.com, Hubspot and Outreach.io 
  • Build list segmentation in Hubspot for marketing campaigns and implement campaign performance tracking 
  • Work cross-functionally with Marketing Team members to build workflows and processes in Hubspot
  • Recommend changes and improvements to business systems and processes to improve analytical insights
  • Support the marketing team with ad-hoc requests such as building advanced reports in excel, campaign research, and more
  • Any other tasks that may be assigned to help the company meet its goals


What You'll Bring
  • BA/BS degree in Marketing, Business, Data Science or in a related field
  • Minimum of 2 years experience working in a data management or data analysis capacity 
  • Strong attention to detail and a strong interest in systems and analytics as they relate to sales and marketing initiatives 
  • Strong Excel skills required (Macro creation-level capabilities desired)  
  • Salesforce.com familiarity and reporting skills
  • Basic Hubspot experience and email campaign building knowledge
  • Data analytics and data manipulation experience 
  • Ability to remain organized and execute in a fast-paced environment
  • Team player with a collaborative orientation
  • Excellent verbal and written communications skills


Nice to Haves/Other
  • ZoomInfo and Ringlead experience a plus
  • SQL and or SOQL experience preferred
  • Prior experience working B2B SaaS is a big bonus


#LI-Remote

#LI-DS1

#BI-Remote



The base pay range for this position is 80,000-110,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

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What You Should Know About Marketing Operations Specialist, FloQast

At FloQast, we're on the lookout for a Marketing Operations Specialist who is ready to dive into the exciting world of marketing tactics and data analysis. This role is perfect for someone who thrives at the intersection of marketing operations and data analytics. As a key player, you'll be responsible for executing and optimizing our marketing campaigns through Hubspot and Salesforce. Imagine building email campaigns, engaging landing pages, and crafting seamless workflows that truly make an impact! Your analytical skills will come into play as you analyze data from marketing campaigns to identify trends and recommend improvements. You'll work closely with Systems Admins to ensure our databases are clean and accurate, allowing FloQast to effectively target and nurture leads. Your days will be filled with managing lists, performing data error reports, and collaborating with marketing team members to streamline our processes. If you have a strong background in data management, an eye for detail, and a passion for both systems and analytics, we want to hear from you! Please note that current vacancies cannot support visa sponsorship. If you're ready to join a dynamic team that values collaboration and innovation, FloQast could be your next great opportunity!

Frequently Asked Questions (FAQs) for Marketing Operations Specialist Role at FloQast
What are the primary responsibilities of a Marketing Operations Specialist at FloQast?

As a Marketing Operations Specialist at FloQast, your primary responsibilities will include the tactical execution of marketing campaigns using Hubspot and Salesforce. This means building and optimizing email campaigns, landing pages, and workflows while ensuring data hygiene and segmentation. You will also analyze campaign performance, support data management tasks, and collaborate with the marketing team to streamline operations.

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What qualifications are required for the Marketing Operations Specialist position at FloQast?

To qualify for the Marketing Operations Specialist position at FloQast, candidates should hold a BA/BS degree in Marketing, Business, Data Science, or a related field. Additionally, a minimum of 2 years of experience in data management or analysis is required. Strong Excel skills, familiarity with Salesforce, and basic knowledge of Hubspot are also essential, along with excellent communication skills.

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How can the Marketing Operations Specialist at FloQast help optimize marketing campaigns?

The Marketing Operations Specialist at FloQast plays a crucial role in optimizing marketing campaigns by analyzing quantitative and qualitative data. By assessing which campaigns perform best and identifying trends, you can provide actionable recommendations for improvement. Your insights will help the marketing team focus their efforts on strategies that yield the best results.

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Is prior experience in B2B SaaS beneficial for the Marketing Operations Specialist role at FloQast?

Yes, prior experience in B2B SaaS is considered a big plus for the Marketing Operations Specialist position at FloQast. Understanding the unique dynamics of the B2B landscape can enhance your ability to craft effective campaigns and manage lead data effectively, ultimately contributing to the company's success.

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What tools and software should the Marketing Operations Specialist be familiar with at FloQast?

The ideal candidate for the Marketing Operations Specialist role at FloQast should be familiar with various tools and platforms including Hubspot, Salesforce, and data management tools like Ringlead. Experience with SQL or SOQL is preferred, along with strong Excel capabilities to handle reporting and data analysis tasks efficiently.

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Common Interview Questions for Marketing Operations Specialist
Can you explain your experience with Hubspot and its role in marketing operations?

When discussing your experience with Hubspot, focus on specific projects where you built campaigns or managed marketing automation. Highlight your ability to segment lists, create workflows, and analyze campaign performance. Share any creative solutions you implemented to enhance the marketing strategy using Hubspot.

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How do you ensure data accuracy in your marketing campaigns?

To ensure data accuracy, I prioritize regular data hygiene practices such as consistent list cleaning and verification. I also collaborate with my team to identify any discrepancies and resolve them quickly. Emphasizing your analytical skills and tools you use for data validation will demonstrate your proactive approach.

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Describe a time when your analysis led to a significant improvement in a marketing campaign.

Share a specific example where your data insights lead to meaningful changes in a marketing campaign. Discuss what metrics you analyzed, the adjustments made, and the resulting impact on campaign performance, such as increased engagement or conversion rates.

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How do you handle competing priorities in a fast-paced environment?

I prioritize tasks based on their impact on overall business goals and deadlines. I also practice effective time management by breaking tasks into smaller steps and using digital tools for tracking progress. Sharing an example of a challenging timeframe where you succeeded can effectively highlight your skills.

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What strategies do you use to optimize email marketing campaigns?

To optimize email marketing campaigns, I focus on A/B testing subject lines, analyzing open and click-through rates, and segmenting the audience for better targeting. These strategies not only improve engagement but also enhance conversion rates. Discuss cases where you've implemented these strategies successfully.

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How would you approach managing a marketing budget as a Marketing Operations Specialist?

Managing a marketing budget involves careful planning and continual monitoring of spending versus returns. I would create a detailed budget, allocate resources to high-performing campaigns, and track expenses throughout each campaign's lifecycle, allowing for real-time adjustments when necessary.

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What role does collaboration play in your work as a Marketing Operations Specialist?

Collaboration is essential in my role as a Marketing Operations Specialist. I work closely with the marketing team to ensure our campaigns are aligned, gather insights from my peers to enhance strategies, and communicate findings to our stakeholders. Demonstrating examples of successful teamwork can showcase your collaborative nature.

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How do you measure the success of a marketing campaign?

I measure the success of a marketing campaign by establishing key performance indicators (KPIs) beforehand, such as ROI, conversion rates, and customer engagement. Post-campaign analysis helps to assess these metrics against our goals, allowing for valuable insights for future initiatives.

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What experience do you have with reporting tools, and how do you use them?

I have extensive experience using reporting tools such as Salesforce and Excel to track marketing performance. I leverage these tools to generate detailed reports that highlight campaign success, trends, and areas for improvement, enabling informed decision-making for future campaigns.

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Why do you want to work for FloQast as a Marketing Operations Specialist?

I want to work at FloQast because I admire the company's dedication to innovation in the accounting and finance space. The opportunity to enhance marketing operations for such a forward-thinking organization excites me. I believe my skills can contribute to FloQast's growth and success.

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FloQast built a cloud-based software that helps manage accounting departments by centralizing the workflow, assigning tasks, supporting documentation and automating tie-outs and reconciliations.

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BADGES
Badge Diversity ChampionBadge Global CitizenBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Empathetic
Feedback Forward
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
BENEFITS & PERKS
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Disability Insurance
Family Medical Leave
Paid Holidays
Medical Insurance
Learning & Development
Employee Resource Groups
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 12, 2024

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