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Affordable Housing Maintenance Supervisor (REF7512A)

Company Description

Multifamily Property Management

Job Description

• Property Name: Copper Range
• 7535 Copper Range Heights, Colorado Springs, CO 80908, USA
• Full-Time
• Unit Count: 240
• Driver's License Required

The Maintenance Supervisor will lead and mentor the Maintenance Team, and assist with and oversee the Maintenance and Capital Improvement needs of an assigned FPI managed site, with the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

Pay: $26 - $28 / Hour


DUTIES AND RESPONSIBLITITES
This position manages a team of Maintenance personnel (comprising of any of the following roles: Technicians, Grounds keepers/Porters, Housekeepers/Cleaners), and is responsible for the performance management of these employees.

  • Provide a daily, as well as a preventative, maintenance program to ensure the most economical, proper and safe condition of the property.
  • Inspect the property and all common areas each morning to detect maintenance problems that require attention.
  • Coordinate and complete maintenance requests within 24 hours.
  • Change all air-conditioning filters at least every six months and upon apartment turnover.
  • Inspect all apartments semi-annually.
  • Follow a preventative maintenance schedule.
  • Serve as on-call maintenance providing evening, weekends and holiday emergency service.
  • Respond to after-hours requests for lockout service.
  • Perform maintenance inspections and repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
  • Repair and maintain any equipment owned by the apartment community.
  • Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations.
  • Properly secure all parts, inventory and property equipment.
  • Maintain, within the budgetary limits, an inventory of parts to make necessary repairs.
  • Wear any uniform that is provided during work hours.
  • Provide all small hand tools necessary to perform routine maintenance (when applicable).
  • Ensure timely completion of all duties by maintenance staff personnel to minimize labor costs
  • Proficiently prepare properties and ensure compliance for the following potential regulatory inspections.
    • NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management and Occupancy Reviews, ensuring adherence to housing program requirements and regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC compliance, ensuring that affordable housing projects meet the necessary tax credit allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting inspections in accordance with CALFHA requirements, ensuring properties meet state housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various stakeholders including city officials, financial institutions, and non-profit partners to streamline processes and achieve project goals.
  • Comply with all FPI policies and procedures.
  • Perform other duties as assigned by the Community Director.

Qualifications

Minimum Requirements:

  • Minimum 2 years' experience in a similar leadership role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.
  • Proficiently prepare properties and ensure compliance for the following potential regulatory inspections.
    • NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management and Occupancy Reviews, ensuring adherence to housing program requirements and regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC compliance, ensuring that affordable housing projects meet the necessary tax credit allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting inspections in accordance with CALFHA requirements, ensuring properties meet state housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various stakeholders including city officials, financial institutions, and non-profit partners to streamline processes and achieve project goals.
  • High School diploma or equivalency certificate required. Industry certification or designation (CAMT, NAHMS, NAHMT), preferred.
  • May Require a Valid Driver's License, as well as: a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be able to wear a respirator, and have the ability to be medically fit for duty and cleared to wear a respirator, and comply with FPI's facial hair policy.
  • Must be proficient in speaking, reading, and writing in English.
  • May be required to provide and maintain own tools.
  • Proficient computer skills (MS Office, Google Apps, property management-related software, email, internet).

Skills Required:

  • Complete Apt Turns
  • Appliance Repair
  • Boiler Systems
  • Drywall Installation/Repair
  • Electrical Repair
  • HVAC Maintenance
  • Landscape/Grounds
  • Painting (Int & Ext)
  • Plumbing Repair
  • Pool Maintenance
  • Rehab/Renovation
  • Work Order/Ticketing Sys
  • Google Drive
  • Google Mail (GMail)
  • Internet Use
  • Basic Computer Skills
  • Customer Service
  • Management

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$56280 / YEARLY (est.)
min
max
$54000K
$58560K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Affordable Housing Maintenance Supervisor (REF7512A), FPI Management, Inc.

If you're ready to step into a rewarding leadership role, consider the Affordable Housing Maintenance Supervisor position at FPI Management, located at Copper Range in beautiful Colorado Springs, CO. In this full-time role with a competitive pay range of $26 - $28 per hour, you will take the lead in managing a dedicated maintenance team to ensure our 240-unit property remains a safe, comfortable, and welcoming home for our residents. As the Maintenance Supervisor, your responsibilities will include everything from overseeing daily operations to performing preventive maintenance, coordinating urgent repair requests, and conducting property inspections. You'll also take charge of compliance with various regulatory inspections and collaborate with city officials and financial partners to maintain high standards. Your leadership will directly impact the team's performance and the quality of living in our community, making this role both crucial and fulfilling. You’ll appreciate fostering a positive team environment, mentoring maintenance personnel, and ensuring all tasks are completed efficiently. At FPI Management, we value our team members and invest in their professional growth. Join us in our mission to enhance the quality of affordable housing while enjoying a dynamic work environment that empowers you to make a difference.

Frequently Asked Questions (FAQs) for Affordable Housing Maintenance Supervisor (REF7512A) Role at FPI Management, Inc.
What are the key responsibilities of the Affordable Housing Maintenance Supervisor at FPI Management?

As the Affordable Housing Maintenance Supervisor at FPI Management, you'll be responsible for leading a maintenance team, performing property inspections, coordinating repairs, and ensuring compliance with various housing regulations. You'll also implement preventive maintenance strategies, manage emergency requests, and maintain the overall condition of the property for our residents.

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What qualifications are needed for the Affordable Housing Maintenance Supervisor position at FPI Management?

To qualify for the Affordable Housing Maintenance Supervisor position with FPI Management, you need at least 2 years of experience in a similar role, preferably within residential property management. A high school diploma or equivalent is required, and industry certifications are preferred. Proficiency in maintenance skills, regulatory compliance knowledge, and good communication abilities are essential.

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What is the pay for the Affordable Housing Maintenance Supervisor role at FPI Management?

The Affordable Housing Maintenance Supervisor role at FPI Management offers a pay range of $26 to $28 per hour, depending on experience and qualifications. This competitive compensation reflects our commitment to attracting and retaining talented professionals in the property management industry.

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What skills are essential for success as an Affordable Housing Maintenance Supervisor at FPI Management?

Success as an Affordable Housing Maintenance Supervisor at FPI Management requires strong management and leadership skills, technical proficiency in maintenance tasks, excellent communication abilities, and a thorough understanding of compliance with regulatory inspections. Customer service skills and the ability to collaborate with various stakeholders are also essential.

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What growth opportunities does FPI Management offer for Affordable Housing Maintenance Supervisors?

At FPI Management, we pride ourselves on providing our team members with various growth opportunities, including ongoing training, career development resources, and the chance to advance within our organization. As an Affordable Housing Maintenance Supervisor, you'll have the chance to build leadership skills and take on additional responsibilities that can lead to further roles within property management.

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Common Interview Questions for Affordable Housing Maintenance Supervisor (REF7512A)
How do you prioritize maintenance requests as an Affordable Housing Maintenance Supervisor?

When answering this question, emphasize your approach to assessing urgency and impact. Talk about establishing a system for prioritizing requests based on factors such as safety, tenant needs, and compliance issues, and mention how you communicate with your team to ensure timely completion.

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How do you ensure compliance with regulatory inspections in your maintenance work?

In your response, highlight your understanding of the relevant regulations and your experience preparing properties for inspections. Discuss developing a compliance checklist, training your team on adherence, and establishing routines to maintain properties to regulatory standards continuously.

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Can you give an example of how you handled a challenging maintenance issue in the past?

For this question, share a specific challenge you encountered, the steps you took to address it, and the successful outcome. This will demonstrate your problem-solving abilities and how you can handle stress while maintaining the quality of service.

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How do you motivate your maintenance team to perform at their best?

Discuss your leadership style and strategies for creating a positive work environment. Talk about recognizing achievements, encouraging professional development, and fostering open communication within your team to ensure high motivation and morale.

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What preventative maintenance strategies have you implemented in your previous roles?

In your response, provide examples of specific preventative maintenance programs you've successfully developed. Mention the benefits, such as reduced repair costs and improved property conditions, showcasing your proactive approach.

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How would you handle a conflict within your maintenance team?

When answering, emphasize your conflict-resolution skills. Share a method for addressing disputes directly, promoting open communication, and seeking collaborative solutions to ensure team cohesion and efficiency.

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What experience do you have with property management software relevant to this role?

Identify the software you've used in the past and your proficiency level. Discuss how you've used these tools to manage work orders, schedule maintenance, and communicate effectively with team members and other departments.

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How do you ensure safety compliance in your maintenance operations?

Explain your strategy for maintaining safety standards in the workplace. This could include conducting safety audits, providing ongoing training for your team, and staying updated with industry safety regulations.

Join Rise to see the full answer
How would you approach a difficult resident complaint regarding maintenance issues?

Demonstrate your customer service skills by showing empathy and willingness to listen to the resident’s concerns. Discuss your approach to addressing their issues promptly and maintaining a professional relationship throughout the process.

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Why do you believe you are the right fit for the Affordable Housing Maintenance Supervisor position at FPI Management?

In your response, reflect on your qualifications and experiences that align with the position. Highlight your passion for maintaining safe and affordable housing, your leadership capabilities, and how your values match FPI's mission.

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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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Full-time, on-site
DATE POSTED
December 20, 2024

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