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Quality Assurance Associate

JOB SUMMARY

Responsible for inspecting the product to identify quality issues and assisting with product repacking as needed.

RESPONSIBILITIES

  • Provide technical, customer relations, and personnel management for major programs and projects.

  • Conduct daily walk-through of assigned coolers to check the quality of the product and identify any quality issues.

  • Check dates of product for proper product rotation by date.

  • Remove any distressed product, determine what product needs reworking and what product should be discarded.

  • Rework all distressed/damaged products.

  • Communicate quality issues to buyers, management, and associates.

  • Report all lost products or transfers.

  • Assure that all inventory is properly blocked and labeled.

  • Assist in inventory counts.

  • Instructs handlers in the proper method of loading trucks.

  • All product loaded must be transported without damage


QUALIFICATIONS
Education
Prefer High School or GED

Experience
A minimum of two (2) years related experience (knowledge of produce industry preferred).

Skills

  • Ability to operate warehouse power equipment.

  • Ability to interact with others in a professional manner.

  • Good verbal and written communication skills.

  • General understanding of the shipping procedures of a high-volume warehouse operation.

  • Solid understanding of produce varieties handled in a wholesale operation.

Decision Making Authority
Most important decisions made fully independently:
Identifying quality issues,

Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):
All work regularly reviewed by the supervisor and manager.

Other Information
  • Some stooping and bending required.

  • Ability to manually inspect produce efficiently for periods of up to or exceeding eight (8) hours.

  • They must be able to move around the work area freely.

  • Frequent lifting of the product up to 50 lbs. during the shift, infrequent lifting to 80 lbs.

  • External Job Posting

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CEO of FreshPoint
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Robert Gordon
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$45000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Quality Assurance Associate, FreshPoint

Are you ready to dive into the world of quality assurance? As a Quality Assurance Associate at a leading company in Denver, CO, you'll play a pivotal role in ensuring that every product meets the highest standards of quality. Your days will be filled with conducting regular inspections of our coolers, checking product dates, and making sure everything is in tip-top shape. You'll also be responsible for removing any distressed products, making calls on whether to rework or discard them. With your keen eye for detail, you'll communicate quality issues effectively with our buyers, management, and team members, ensuring that nothing slips through the cracks. This isn’t just about examining products; it's about setting the bar high for quality and operational excellence in our high-volume warehouse. You'll have the chance to assist with inventory counts, provide direction to handlers, and manage the logistics of keeping our products in pristine condition. Have 2 years of experience, preferably in the produce industry, and a knack for operating warehouse equipment? Join us and be an integral part of maintaining our commitment to quality in every single item we handle. Let’s keep things moving and grooving while ensuring top-quality products for our customers in Denver and beyond!

Frequently Asked Questions (FAQs) for Quality Assurance Associate Role at FreshPoint
What are the responsibilities of a Quality Assurance Associate at this company?

As a Quality Assurance Associate at our company, your responsibilities will include inspecting products for quality, conducting daily walk-throughs of coolers, checking product dates for rotation, and addressing any quality issues. Additionally, you'll collaborate with team members to communicate quality issues, manage distressed products, and assist in inventory counts.

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What qualifications do I need to apply for the Quality Assurance Associate position?

To be eligible for the Quality Assurance Associate position, candidates should have a minimum of two years of relevant experience, preferably within the produce industry. A high school diploma or GED is preferred, alongside the ability to operate warehouse power equipment and excellent communication skills.

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What is the work environment like for a Quality Assurance Associate in Denver, CO?

The work environment for a Quality Assurance Associate in Denver, CO, is dynamic and fast-paced. You'll spend your time actively inspecting products, managing inventory, and sometimes lifting heavy items. The role requires physical activity, including bending and lifting, as well as a collaborative approach to work with team members.

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What skills are important for success as a Quality Assurance Associate?

Successful Quality Assurance Associates should possess strong verbal and written communication skills, a solid understanding of shipping procedures, and the ability to professionally interact with team members. Additionally, knowledge of produce varieties and the ability to make informed decisions regarding quality issues are crucial.

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How does the Quality Assurance Associate contribute to the company’s overall mission?

The Quality Assurance Associate plays a critical role in maintaining the company's commitment to quality and operational excellence. By ensuring that every product meets strict quality standards, you help the company deliver exceptional service and build trust with customers, directly contributing to its reputation and success.

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Common Interview Questions for Quality Assurance Associate
What methods do you use to ensure product quality during inspections?

When answering this question, discuss specific techniques you employ to examine products, such as checking for damages, inspecting expiration dates, and implementing product rotation strategies. Emphasize your attention to detail and systematic approach.

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How do you handle distressed or damaged products?

Explain your process in identifying and addressing distressed products, including your criteria for reworking or discarding items. Showcase your decision-making skills and how you communicate these issues to supervisors or team members.

Join Rise to see the full answer
Can you describe your experience with inventory management?

Share any direct experiences you have in tracking inventory, conducting counts, and ensuring proper labeling and blocking of products. Highlight any tools or software you are familiar with that assist in inventory management.

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How would you prioritize tasks during a busy shift?

Discuss your approach to task prioritization, emphasizing the importance of addressing pressing quality issues first while maintaining a balance with routine inspections and inventory counts. Flexibility and adaptable thinking are key here.

Join Rise to see the full answer
What steps would you take if you discovered a serious quality issue?

Detail your protocol for addressing serious quality issues, including immediate reporting to management, taking relevant action, and ensuring that the issue is documented. This shows your commitment to safety and quality standards.

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How do you maintain effective communication with your team?

Talk about the importance of clear communication in a team setting, and share specific strategies you use, such as regular updates, team meetings, or using communication tools, to ensure everyone is informed and aligned.

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What experience do you have with warehouse equipment?

Highlight any experience you have operating warehouse power equipment, including types of machinery and relevant safety precautions. If applicable, mention any certifications you hold.

Join Rise to see the full answer
Describe a time when you solved a quality issue.

Use a specific example to illustrate how you identified a quality issue and the steps you took to resolve it, including your assessment, actions taken, and the outcome. Highlight your problem-solving and analytical skills.

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How do you stay updated with industry standards and best practices?

Discuss any resources you follow, such as industry publications, workshops, or networking groups that keep you informed about current quality assurance practices and standards, demonstrating your commitment to professional growth.

Join Rise to see the full answer
Why do you want to work as a Quality Assurance Associate with us?

Share your enthusiasm for the role and company, aligning your personal values with the company’s mission and indicating your interest in making a positive impact on product quality and customer satisfaction.

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FreshPoint is North America’s leading produce distributor and holds its companies accountable for delivering a high level of customer service. With unmatched fresh produce, knowledge and experience, FreshPoint provides today’s chefs with the ingre...

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Full-time, on-site
DATE POSTED
April 15, 2025

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