Account Strategist

Fulcrum is the embedded talent partner for ScaleStation. Your recruitment journey will be managed by our specialist team who will guide you through the process.

ScaleStation is on a mission to deliver profitable efficient growth for its clients and transform the way they go-to-market. As we’ve grown, we’ve evolved into a consultancy that leverages AI-driven solutions, technology, integrations and analytics to help businesses scale smarter and faster.

Where We’re At Today:

• We’re known for our HubSpot excellence— best in class implementations, data migrations, sales enablement and systems automation.

• We’ve integrated AI to give sales teams actionable feedback, automate proposals and analyse why deals are being won and lost. Our clients are seeing rapid and tangible impact.

Where We’re Headed:

• By 2025 and beyond, we are moving from one-off projects to long-term, strategic client relationships.

• We’re doubling down on the Revenue Operations — aligning departments across marketing, sales, customer success and operations.

• As we hone our craft, we’ll shape the conversation around AI across all parts of the revenue engine, defining best practices for the next generation of profitable growth.

The Role

As our Account Strategist, you’ll bridge the gap between onboarding new clients and ongoing client success. You’ll help to solution and map out phased roll out plans, implement HubSpot solutions enhanced by AI automation, refine sales processes, and ensure clients see continuous, measurable improvements over time.

What You’ll Be Doing:

• Building phased implementation roadmaps (30/90/180 days) aligned with client goals and HubSpot configurations.

• Running onboarding sessions, workshops, and strategy calls to get deep into our clients business, build trust and ensure alignment.

• Leveraging dashboards, analytics, and insights to optimise marketing funnels, sales pipelines, improve conversion rates, and deliver measurable ROI.

• Leading and coordinating our offshore team to ensure timely, high-quality project delivery.

• Identifying and executing upsell opportunities to grow client accounts and foster long-term partnerships.

What You Won’t Be Doing

• Low-Value Admin: Our offshore team handles the heavy lifting, freeing you to focus on driving strategic conversations and maximising impact with clients.

• Empty Growth Hacks: We prioritise scalable, meaningful solutions over superficial quick fixes.

• Rigid Routines: Adaptability and innovation are key in our dynamic fast-paced environment.

Goals for the First Year

• Within 3 Months: Confidently lead client onboarding, architect tailored HubSpot implementations, and identify quick wins to boost conversion.

• Within 6 Months: Standardise and refine best practices for sales coaching, data enrichment, and AI utilisation—scaling these methods across multiple clients.

• By Year’s End: Head up the HubSpot practice area, influencing roadmap decisions, consistently surpassing revenue targets, and setting the stage for future leadership responsibilities.

This Role is a Great Fit if You…

• Excel at managing complex, data-rich projects and leveraging data and insights to refine funnels and optimise workflows.

• Enjoy building client relationships, leading sessions, and becoming a trusted advisor.

• Are commercially driven, excited to manage onboarding projects and identify opportunities for account growth.

• Proactively suggest improvements, streamline workflows, and test new strategies without waiting for direction.

• Thrive in fast-paced environments and view gaps as opportunities to innovate.

This Won’t Be the Right Role if You…

• Prefer rigid processes and highly structured corporate environments.

• Struggle with managing multiple clients or projects simultaneously.

• Dislike proactive upselling or leveraging data to drive commercial outcomes.

• Need constant guidance instead of owning your domain and responsibilities.

What We’re Looking For

• 3+ years of hands-on experience implementing HubSpot for clients in an agency environment.

• Proven ability to build strong client relationships and communicate effectively with stakeholders.

• A strategic mindset and the ability to translate client needs into scalable solutions.

• A solid understanding of digital marketing, website builds, PPC, SEO, and content marketing.

• Business acumen and the ability to balance strategic thinking with tactical execution.

• A background in agency work and the ability to manage multiple clients simultaneously.

Perks & Benefits

• Competitive base salary plus bonuses tied to client success, upsells, and retainers.

• 100% remote, flexible hours—your productivity matters most.

• Mentorship from seasoned leaders, ongoing training, and the potential to become a practice lead or thought leader in the industry.

• We value ideas and experimentation, and we continuously improve perks and benefits as we scale.

The Interview Process

1. Phone screen with Talent Partner ☎️

2. 2-way recorded Video Interview with Talent Partner 🎥

3. Interview with Founders 👥

4. Take home assessment and presentation back to the Founders. ✨

NB: If you need any accommodations to perform at your best during the interview process, please let us know. We want every candidate to feel supported.

If you’re excited about leveraging HubSpot to deliver measurable results, guiding clients to new heights, and helping define the future of AI and data driven go-to-market strategies, we’d love to hear from you.