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Virtual Engagement Associate (VEA)

Morgan Stanley is a leading global financial services Firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.Department ProfileThe Virtual Engagement Associate Desk provides Financial Advisors (FAs) with dedicated infrastructure and support through innovative business development strategies to strengthen client relationships and promote business growth. Team members will collaborate with partners across the Morgan Stanley ecosystem and learn the skills necessary to succeed as a wealth management professional.The VEA program offers a variety of offerings:• Digital VEAs Learn to create, enhance, and implement custom digital marketing and communication strategies. They leverage the Firm’s tools to help FAs increase client engagement and deliver consistent communication through websites, social media, and Morgan Stanley’s proprietary email communication and marketing system.• Planning VEAs Build authentic goals-based financial plans for clients and prospects. They utilize Morgan Stanley’s Financial Planning tools to support FAs by enhancing their financial planning process.Position Overview:The VEA Program is a 2-year program which provides an exciting opportunity for recent graduates of all undergraduate majors and backgrounds to:• Gain their Securities Industry Essentials (SIE) Exam prior to joining the Firm, as well as the Series 7, and Series 63 licensing exams through Firm sponsorship upon starting full-time• Get firsthand experience consulting and working directly with FAs and their teams and learn about their business model and wealth management• Upon completion of the program, you have the flexibility of being promoted into a Senior VEA role or the support to look for other opportunities throughout the FirmHow VEAs Make an Impact:• Be an effective communicator: Adapt communication styles to adhere to a diverse array of people and situations and drive business opportunities• Be an innovative thinker: Develop and share new ideas to attract and retain clients and contribute to the future growth of the business• Be a problem solver: Demonstrate empathy and help FAs with their inquiries, to create an exceptional client experience in a fast-paced environment• Be your own advocate: Strive for excellence in your role and work with your manager to prepare for future career advancements that align with your goals as a professionalBenefits of being a VEA:• Develop a robust understanding of wealth management and gain insight into one of the world’s leading financial institutions• Invest in your career with a top tier learning and career development experience combining online learning courses, as well as on the job training• Benefit from a competitive base salary and a wide range of additional benefits including paid time off, savings programs, health care, insurance plans, student loan refinancing, fitness subsidy, and more• Access to 401(k) offering with competitive Firm matching, as well as access to the Morgan Stanley Employee Stock Purchase ProgramSkills You Bring:We seek candidates from a variety of academic backgrounds who have a heightened interest in financial services. Successful VEAs have a unique blend of interpersonal and analytic skills that they leverage to build relationships with FAs and serve as a consultant for their client engagement and planning strategies.Specific Qualifications Include:• Must hold a bachelor’s degree; 0-3 years professional experience in finance, business development, management, marketing, sales, legal, accounting, education, military, or other business-related field preferred, but open to all majors• Securities Industry Essentials (SIE) exam required prior to start date• Series 7 and 63 preferred prior to start date otherwise required within 90 days of joining the desk• Exemplary communication, presentation, problem solving, and time-management skills• Organized, focused, and highly disciplined• Able to balance simultaneous competing needs of their assigned FAs and execute on all necessary actions in a timely manner• Authorization to work in the U.S. without durational restrictions• Successful completion of background check and pre-employment assessments• Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.• It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
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What You Should Know About Virtual Engagement Associate (VEA), Morgan Stanley

Join Morgan Stanley as a Virtual Engagement Associate (VEA) in beautiful Tempe, AZ, where you'll play a critical role in supporting our Financial Advisors (FAs) through innovative strategies. This unique two-year program is perfect for recent graduates eager to dive into the financial services industry. You'll learn how to create and enhance digital marketing strategies, allowing you to strengthen client relationships and promote business growth. Plus, you'll receive invaluable training, including the opportunity to obtain your Securities Industry Essentials (SIE) exam and further licensing while working. As a VEA, you'll collaborate closely with FAs, gaining firsthand experience in wealth management. We're looking for candidates with excellent communication skills, an analytical mindset, and the drive to solve problems proactively. Not only will you unlock the secrets of wealth management by working with one of the world’s most prestigious financial institutions, but you will also have access to a competitive salary and a variety of benefits, including healthcare, student loan refinancing options, and retirement planning. Your future at Morgan Stanley could lead to exciting roles, including a Senior VEA position or other opportunities within our vast network. Step into this rewarding career path and start making a difference today!

Frequently Asked Questions (FAQs) for Virtual Engagement Associate (VEA) Role at Morgan Stanley
What are the responsibilities of a Virtual Engagement Associate at Morgan Stanley?

As a Virtual Engagement Associate (VEA) at Morgan Stanley, your primary responsibilities include supporting Financial Advisors through innovative marketing strategies, building financial plans for clients, and enhancing client engagement using various digital tools. You'll learn to communicate effectively with a diverse range of clients and assist in problem-solving to provide exceptional service.

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What qualifications do I need to apply for the Virtual Engagement Associate position at Morgan Stanley?

To qualify for the Virtual Engagement Associate position at Morgan Stanley, candidates must hold a bachelor's degree and should ideally possess 0-3 years of experience in related fields such as finance, business development, or marketing. Additionally, you will need to pass the Securities Industry Essentials (SIE) exam before starting the role.

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How does the training process work for Virtual Engagement Associates at Morgan Stanley?

The training process for Virtual Engagement Associates at Morgan Stanley is a comprehensive program that includes online courses and on-the-job training. You will be guided through obtaining essential licenses like the SIE, Series 7, and Series 63 with the support of the firm to ensure you are confident and prepared for your role.

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What opportunities for career advancement are available for Virtual Engagement Associates at Morgan Stanley?

Virtual Engagement Associates at Morgan Stanley have exciting opportunities for career advancement. Upon completion of the program, you can be promoted to a Senior VEA role or receive support for exploring other positions within the firm, helping you align your career goals with your professional development.

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What skills are essential for a successful Virtual Engagement Associate at Morgan Stanley?

Successful Virtual Engagement Associates at Morgan Stanley should have strong communication and presentation skills, an analytical mindset, and excellent time-management capabilities. The ability to adapt communication styles and address competing demands effectively are crucial for success in this role.

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Common Interview Questions for Virtual Engagement Associate (VEA)
How would you approach building client relationships as a Virtual Engagement Associate?

When building client relationships as a Virtual Engagement Associate, focus on establishing trust by actively listening to clients' needs and concerns. Use your communication skills to adapt your approach for different clients and provide tailored solutions that enhance engagement.

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Can you describe a time when you solved a complex problem?

In your answer, share a specific example demonstrating your analytical skills and how you approached the problem methodically. Highlight the steps you took, the outcomes, and what you learned from the experience.

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What do you know about Morgan Stanley and its services?

Show your knowledge of Morgan Stanley by discussing its global presence, the range of services offered, including investment banking and wealth management, and the firm's commitment to integrity and excellence within the financial sector.

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How do you stay organized while handling multiple tasks?

Explain your time-management strategies, such as prioritizing tasks, utilizing scheduling tools, and maintaining clear communication with your team to ensure that nothing falls through the cracks.

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What strategies would you use to promote financial products to clients?

Discuss your understanding of client needs and the importance of personalized communication. Emphasize how you would utilize digital marketing strategies and insights to present relevant financial products effectively.

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Why do you want to work as a Virtual Engagement Associate at Morgan Stanley?

Express your enthusiasm for the role, highlighting how it aligns with your career goals, the value of gaining hands-on experience, and your admiration for Morgan Stanley's commitment to professional development and client service.

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Describe your experience with teamwork and collaboration.

Share an example of a successful team project you've participated in, focusing on your role, how you contributed to the team's success, and the importance of effective communication and support among team members.

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What key performance indicators would you use to measure success in this role?

Mention metrics like client engagement rates, appointment setting effectiveness, and feedback from Financial Advisors as essential indicators of success for a Virtual Engagement Associate, demonstrating your understanding of the role's objectives.

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How do you handle difficult or dissatisfied clients?

Discuss your approach to empathy and understanding, emphasizing how you listen to the client's concerns, seek solutions proactively, and ensure that their experience improves post-engagement.

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What role do you think innovation plays in financial services?

Talk about the importance of innovation in enhancing client engagement, streamlining processes, and creating unique solutions that address evolving financial landscapes and client needs.

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Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 85 years, the firm’s reputation for using innovative thinking to solve complex problems has b...

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Full-time, on-site
DATE POSTED
December 6, 2024

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