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Medical Interpreter/Translator

Job Responsibilities• Converts organizational documents from English to Spanish with equivalent meaning and effect (i.e., translating/drafting, editing, and/or proofing) to support all manner of healthcare services.• Ensures accuracy of content utilizing reference materials and electronic resources to research, verify, and check the most effective and appropriate modes of communicating messages in target language.• Identifies, assesses, and responds to interpreting needs of patients and families as directed by the manager, including during inquiry, scheduling, initial and ongoing visits or procedures. The medical translator/interpreter provides accurate, skilled renditions for effective communication and complies with all hospital policies and procedures.• Upholds the National Standards of Practice for Interpreters in Health Care of the National Council of Interpreting in Health Care (NCIHC) and abides by the ethics, values and standards of practice for professional translators as articulated by the American Translators Association.• Functions as a member of the interdisciplinary team, supporting in care planning for Spanish speaking patients and families. Presents assessment of needs to assist other professionals in the overall treatment and care planning, including support personnel in fields such as social work, spiritual care, case management, etc. and for coordination of services, including local transportation and accommodations, securing meals, etc.• Prioritizes needs for interpreting services ie. Tests, procedures, end of life discussions, etc.• Coordinates services for all Limited English Proficient in house patients to assure language needs are being met through other resources such as language line.• Proposes most suitable service delivery modality (in person, video, telephone) based on the needs of the patient, and in the event of unforeseen communication barriers.• Promotes a culture of hospitality and service both internally within departments and divisions, and externally to existing and potential international families and clients.• Prioritizes materials for translation to ensure timely availability of information for use.• Utilizes translation tools and software to optimize efficiency.• Acts as a resource to the organization providing insight and education on language and cultural differences.• Performs additional miscellaneous job-related duties as requested.• Collaborates with professional colleagues in the development and implementation of language services initiatives as directed by the Manager when appropriate.• Upon manager request, collaborates with interdisciplinary teams in the development of language services policies, practices and programs that improve direct services and contribute to an ideal, culturally-responsive, patient-family experience.Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.#J-18808-Ljbffr

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

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What You Should Know About Medical Interpreter/Translator, Geisinger

If you're passionate about making a difference in healthcare, then the Medical Interpreter/Translator position at our State Line, PA location might just be your calling! In this dynamic role, you'll be converting a wide range of organizational documents from English to Spanish, ensuring that the meaning and effect are both preserved and clear. Think of yourself as a vital bridge - facilitating communication between Spanish-speaking patients and healthcare professionals. You'll be diving into reference materials and electronic resources, honing in on the most effective methods to convey critical messages. Not only will you address the interpreting needs of patients and families during their healthcare journeys, but you'll also participate as a valued member of an interdisciplinary team, collaborating on care planning that prioritizes the needs of Spanish-speaking clients. Upholding the National Standards of Practice for Interpreters in Health Care and adhering to the ethical guidelines set by the American Translators Association is key in this role. With tools at your disposal to optimize translation efficiency, you’ll help ensure timely delivery of information and foster a culture of hospitality. If you're ready to contribute to a culturally-responsive patient experience, enjoy working in a clinical environment, and possess the skills to support and educate others about language and cultural differences, then we would love to hear from you!

Frequently Asked Questions (FAQs) for Medical Interpreter/Translator Role at Geisinger
What are the primary responsibilities of a Medical Interpreter/Translator at your State Line, PA location?

As a Medical Interpreter/Translator at our State Line, PA location, your primary responsibilities include translating documents from English to Spanish, ensuring accuracy and equivalency in meaning. You'll also assess interpreting needs, collaborate with the interdisciplinary team on patient care planning, and utilize translation tools to enhance efficiency in delivering language services.

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What qualifications are needed to become a Medical Interpreter/Translator at your company?

To excel as a Medical Interpreter/Translator with us, candidates typically require proficiency in both English and Spanish, along with a deep understanding of medical terminology. Previous experience as an interpreter or translator in healthcare settings is highly advantageous. Familiarity with the National Standards of Practice for Interpreters and adherence to ethical practices is also essential.

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How does the Medical Interpreter/Translator contribute to patient care at your organization?

The Medical Interpreter/Translator plays a crucial role in patient care by facilitating effective communication. By accurately interpreting during patient interactions with healthcare providers, you ensure that patients understand their treatment options and care plans, enhancing the overall patient experience for Spanish-speaking individuals and their families.

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What tools and resources are used by Medical Interpreter/Translators in your organization?

Our Medical Interpreter/Translators utilize a variety of translation tools and software to optimize their efficiency. These resources assist in ensuring accurate translations and interpreting services for Limited English Proficient patients, and may include electronic reference materials and access to language lines when needed.

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What is the work environment like for a Medical Interpreter/Translator in your company?

The work environment for a Medical Interpreter/Translator in our company is typically clinical, where you will actively engage with healthcare professionals and patients. It's a collaborative setup that supports continuous learning and cultural sensitivity, aimed at delivering an exceptional, responsive patient experience.

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Common Interview Questions for Medical Interpreter/Translator
Can you describe your experience with medical terminology as a Medical Interpreter/Translator?

When answering this question, emphasize any relevant training or certifications you have in medical interpretation or translation. Discuss specific medical terms or concepts you are familiar with, and provide examples of situations where you effectively used this knowledge to facilitate patient care or communication.

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How do you ensure accuracy in your translations?

It’s important to describe your methods for ensuring accuracy, such as using reference materials, utilizing technology, and double-checking your work. Provide examples of situations where attention to detail helped you avoid miscommunication and how you verify the meaning before relaying it.

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Describe a time you faced a communication barrier and how you overcame it.

Share a specific experience involving a patient or healthcare provider where language or cultural barriers posed challenges. Discuss the strategies you employed to navigate these barriers, highlighting your problem-solving skills and the positive outcome that resulted from your efforts.

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What approaches do you take to handle sensitive information during your work?

When discussing sensitive information, it’s crucial to emphasize your understanding of confidentiality regulations and ethical guidelines. Share how you ensure patient privacy and maintain trust, perhaps by mentioning the protocols and best practices you follow in your daily work.

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How do you prioritize requests for interpreting services?

In your response, illustrate your ability to assess situations based on urgency and patient needs. Mention any frameworks or criteria you use to prioritize requests, such as medical procedures, patient conditions, and the overall impact on patient care.

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Can you provide an example of working effectively within an interdisciplinary team?

This is your chance to showcase teamwork! Talk about a specific project or case where collaboration with doctors, nurses, or social workers was essential. Highlight your role and how your interpreting services facilitated their work and contributed to positive patient outcomes.

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What techniques do you use to stay up-to-date with changes in medical interpreting standards?

Here, mention any continuing education courses, workshops, or professional organizations you are part of that keep you informed. Discuss your proactive approach to learning and how you integrate new information into your practice to ensure compliance with industry standards.

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How do you handle stress in a fast-paced clinical environment?

Discuss your strategies for managing stress, such as staying organized, prioritizing tasks, and practicing self-care. You might also share any personal anecdotes that highlight your resilience and adaptability in high-pressure situations while maintaining quality service.

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Why should we choose you as our next Medical Interpreter/Translator?

This question allows you to market yourself. Highlight your relevant skills, experiences, and personal attributes that align with the role and the organization's values. Discuss your passion for helping others, commitment to patient care, and your proactive approach that makes you an ideal candidate.

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What challenges do you foresee in the role of a Medical Interpreter/Translator and how would you address them?

It's important to acknowledge potential challenges such as evolving medical terminology, emotional situations with patients, or language nuances. Discuss how you plan to stay adaptable and continually improve your skills to meet these challenges head-on, thus ensuring effective communication.

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Full-time, on-site
DATE POSTED
December 14, 2024

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