Job details

Philanthropic Officer

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Philanthropic Officer (PO), Private Banking -

This job is responsible for performing service and fulfillment activities to meet Philanthropic Solutions client needs and expectations. Key responsibilities include providing administrative support to client facing Relationship Managers including day-to-day transaction processing, conducting administrative account reviews and exceptions, and performing end-to-end processing for new account onboarding, account splits, and other compliance and regulatory matters assigned. Job expectations include acting as a point of contact for clients or as a backup for client-facing Relationship Managers.

Responsibilities:

Ensures a seamless client onboarding experience by coordinating with clients, Sales and Fiduciary teams on required documentation, Know Your Customer, and additional support processes

Administers accounts in adherence to fiduciary policies and ensures all required risk management routines, reporting, and processes are completed

Executes transaction processing including wires/money movement, deposits/transfers (cash or assets), transaction research, and problem resolution, while maintaining and updating requisite documentation

Manages account consolidations and terminations and executes termination instructions, stop trading, account liquidation, opens and funds sub accounts, and rebalances portfolios based on guidance from their Portfolio Manager
Assists in the preparation of client reporting and meeting materials and coordinates with the client's auditors as needed
Provides Gift Acceptance Processing and Grantmaking support by assisting with the creation of documents and coordinating with the client and/or other teammates as needed
Escalates client complaints and supports building remediation strategies to address client issues and concerns

Skills:

Account Management
Attention to Detail
Collaboration
Data Collection and Entry
Prioritization
Active Listening
Business Acumen
Client Experience Branding
Relationship Building
Financial Analysis
Financial Processing
Recording/Organizing Information
Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

What You Should Know About Philanthropic Officer, GHR

Are you ready to make an impact as a Philanthropic Officer with Bank of America in the vibrant city of Boston? Here at Bank of America, we embrace the power of connections to fuel our mission of improving financial lives, and we want you to be a part of it! As a Philanthropic Officer, you'll play a critical role in delivering exceptional service to our clients while ensuring their philanthropic initiatives thrive. Your day-to-day activities will revolve around providing essential administrative support to Relationship Managers, facilitating seamless client onboarding, and managing transactions that align with fiduciary policies. You'll have the opportunity to engage directly with clients, addressing their needs and concerns, ensuring they receive the highest level of care and compliance during their interactions with us. Your responsibilities will also include preparing client reports and collaborating with auditors to ensure all processes are running smoothly. If you're someone who is detail-oriented, thrives in a collaborative environment, and is passionate about delivering an outstanding client experience, then this role is perfect for you! Join us at Bank of America, where your contributions will be recognized, and your career will flourish in a diverse and inclusive workplace. Together, we’ll make a meaningful impact not just in our office, but in the communities we serve. Let's grow and succeed together!

Frequently Asked Questions (FAQs) for Philanthropic Officer Role at GHR

What responsibilities does a Philanthropic Officer at Bank of America have?

As a Philanthropic Officer at Bank of America, your primary responsibilities will include performing service and fulfillment activities to meet client needs. This entails providing administrative support to client-facing Relationship Managers, completing transaction processing, and ensuring compliance with fiduciary policies. You will also manage client onboarding, account consolidations, and assist in gift acceptance and grantmaking processes, making sure that every client interaction is smooth and efficient.