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Cashier - Bid

Job SummaryOur Cashiers are key players in making sure each guest leaves our store with a smile and a memory of unparalleled service. You'll be part of an amazing team who will make sure our we are building customer loyalty.To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success, and you are eager to support an amazing team.Job Description• Experience Required: 0 to 6 months• Experience Desired: Prior experience working in Grocery or related industry• Education Desired: No High School diploma required• Lifting Requirement: Up to 50 pounds• Age Requirement: At least 16 years of age​Job Responsibilities• Finalize sale and collect payment by totaling order, deducting for coupons, and accepting tender from guest.• Resolve customer questions and concerns.• Have knowledge of all appropriate service and business metrics.• Assist in the execution of all company initiatives and programs.• Provide exemplary customer service by ensuring customers' orders are processed.• Finalize sales using cash register according to all Company policies and procedures including the Point of Sale Policies.• Actively demonstrate selling techniques.• Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.• Maintain sanitation regulations are met.• Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, customers, vendors and the community.About UsAt Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
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What You Should Know About Cashier - Bid, Giant Eagle

As a Cashier at Giant Eagle in Pittsburgh, PA, you will play a crucial role in ensuring every guest leaves our store with a smile and a memory of exceptional service. We're proud to have a fantastic team that values customer loyalty and strives to create a warm environment. In this position, you will finalize sales and collect payments, handle customer inquiries with a friendly attitude, and ensure each transaction is smooth and efficient using our cash register systems. No prior experience is required, although we appreciate any background in the grocery or related industries. We embrace diversity and aim to create an inclusive atmosphere for all team members, customers, and the community. As you assist in our company initiatives, you’ll be expected to maintain a clean and safe shopping environment, adhere to food safety guidelines, and actively promote a sense of family within the workplace. At Giant Eagle, we believe our people are our most valuable asset, and we’re committed to nurturing their growth and development. So, if you're a team player ready to make a difference, come join our Giant Eagle family and help us spread joy through our exceptional service and products. We can't wait to welcome you aboard!

Frequently Asked Questions (FAQs) for Cashier - Bid Role at Giant Eagle
What are the primary responsibilities of a Cashier at Giant Eagle?

As a Cashier at Giant Eagle, your primary responsibilities include finalizing sales, collecting payments, resolving customer questions, and ensuring a smooth shopping experience. You'll handle transactions using our cash register while adhering to company policies and providing top-notch customer service.

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Do I need previous cashier experience to apply for the Cashier position at Giant Eagle?

No prior experience is necessary to apply for the Cashier position at Giant Eagle. We welcome applicants with a range of backgrounds, including those with 0 to 6 months of experience in grocery or related industries.

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What qualifications are required for the Cashier role at Giant Eagle in Pittsburgh, PA?

For the Cashier role at Giant Eagle, you must be at least 16 years old and be able to lift up to 50 pounds. While a high school diploma is not required, prior experience in customer service or grocery retail is a plus.

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What kind of training will I receive as a Cashier at Giant Eagle?

As a new Cashier at Giant Eagle, you will receive comprehensive training covering customer service best practices, cash register operation, and company policies. Our supportive team will help you feel confident in your role.

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How does Giant Eagle support diversity and inclusion within the Cashier team?

Giant Eagle fosters an environment that embraces diversity and inclusion by encouraging dialogue and promoting respect among team members, customers, and the community. We believe that a diverse workforce enhances our workplace culture and customer experience.

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Common Interview Questions for Cashier - Bid
How would you handle a difficult customer as a Cashier?

In this scenario, I would remain calm and empathetic, listen to the customer's concerns, and provide a solution that aligns with company policies. It's vital to ensure that the customer feels heard and respected.

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Can you describe a time when you provided excellent customer service?

I once assisted a customer who was struggling to find specific items. I took the time to show them where to find everything they needed and even offered suggestions. The customer left satisfied and promised to return due to my helpfulness.

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What do you think are the qualities of an effective Cashier?

An effective Cashier should possess great communication skills, a friendly demeanor, attention to detail, and the ability to remain calm under pressure. These qualities ensure a positive customer experience and efficient transactions.

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How would you prioritize tasks during a busy shift?

During a busy shift, I would prioritize keeping the checkout line moving by quickly processing transactions while also addressing customers' needs. Effective time management and communication with team members are key to maintaining efficiency.

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Why do you want to work as a Cashier for Giant Eagle?

I admire Giant Eagle's commitment to customer service and community values. I believe being part of this team would allow me to grow and contribute positively to the shopping experience.

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How do you handle mistakes made during a transaction?

If I make a mistake during a transaction, I will acknowledge it immediately, apologize, and correct the error as quickly and accurately as possible. Transparency builds trust with customers.

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What strategies do you use to keep your workspace organized?

To keep my workspace organized, I regularly declutter and ensure all necessary items are within easy reach. I also maintain a systematic process for handling transactions to enhance efficiency.

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What would you do if you noticed suspicious behavior from a customer?

If I observed suspicious behavior, I would monitor the situation quietly and, if necessary, notify a manager or security personnel, ensuring not to confront the individual directly.

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How important is teamwork to you as a Cashier?

Teamwork is incredibly important; it fosters a supportive environment where we can assist each other and ensure that customers receive the best possible service. A well-coordinated team can significantly enhance the shopping experience.

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How can you contribute to a positive work culture as a Cashier?

I can contribute to a positive work culture by remaining enthusiastic, helping fellow team members when needed, and treating customers with respect and kindness at all times. A positive attitude can be contagious!

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Our Purpose Beyond Profit is "We are one Giant Eagle Family. Together, we provide our communities with life's essentials, so our neighbors have the opportunity to thrive." We do this by staying true to our Core Values: Respect All: We go out of o...

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Full-time, on-site
DATE POSTED
December 20, 2024

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