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Retail Key Holder, Ventura, #460

BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team.This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.


Responsibilities:
  • Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
  • Arrive early to open the store and leave late to close the store
  • Will assist the store in periods of high volume and provide support for new employees
  • Knowledge of in house products to provide customers with recommendations
  • Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
  • Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
  • Operating scanners, cash registers, and other electronics
  • Follow proper age verification policies
  • Ensuring all prices and quantities are accurate and providing a customer receipt
  • Processing refunds and exchanges
  • Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
  • Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
  • Train new employees on store procedures, product knowledge, and customer service standards


Qualifications:
  • 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience 
  • Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
  • Basic math skills and proficiency in cash handling
  • Team-oriented mentality
  • Ability to lift up to 49 pounds
  • High School Diploma or equivalent


Pay:
  • Gopuff pays employees based on market pricing and pay may vary depending on  your location. Compensation for U.S. locations is based on a cost of labor index for  that geographic area. 
  • Ventura, CA Salary Range: $16.75
  • The salary range above reflects what we’d reasonably expect to pay candidates. A  candidate’s starting pay will be determined based on job-related skills, experience,  qualifications, work location, and market conditions. These ranges may be  modified in the future. For additional information on this role’s compensation  package, please reach out to the designated recruiter for this role.  


At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.


And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.


Like what you’re hearing? Then join us on Team Blue.


Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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Average salary estimate

$34800 / YEARLY (est.)
min
max
$34800K
$34800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Key Holder, Ventura, #460, Gopuff

BevMo! by Gopuff is on the lookout for a Part Time Key Holder to join our vibrant Retail Operations team in Ventura! As a Key Holder, you'll play a crucial role in our day-to-day operations, ensuring the store is opened and closed efficiently while stepping up in the absence of management. Picture yourself greeting customers with a friendly smile, building rapport, and making their shopping experience delightful. Your expertise will shine during peak hours as you assist with inventory management, restocking merchandise, and guiding new team members, all while driving sales through exceptional customer service. If you love staying organized and thrive in a fast-paced environment, you'll enjoy managing transactions, overseeing cash handling, and keeping the sales floor secure. This position is perfect for someone with a passion for retail and a knack for leadership. At Gopuff, we value diversity and inclusion, and we recognize the significance of your role in delivering for our customers. Join us in shaping a new era of convenience while working in a supportive and dynamic team. Ready to make an impact with BevMo! by Gopuff? Join us as we bring a wave of excitement and reliability to our Ventura community!

Frequently Asked Questions (FAQs) for Retail Key Holder, Ventura, #460 Role at Gopuff
What are the main responsibilities of a Retail Key Holder at BevMo! by Gopuff?

As a Retail Key Holder at BevMo! by Gopuff, your primary responsibilities would include opening and closing the store, assisting with inventory management, providing excellent customer service, and training new employees. You'll also be responsible for processing cash transactions accurately and maintaining store cleanliness to ensure an inviting atmosphere for customers.

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What qualifications do I need to apply for the Retail Key Holder position at BevMo! by Gopuff?

To qualify for the Retail Key Holder position at BevMo! by Gopuff, you should have at least 1 year of leadership experience in retail or a similar field. A high school diploma or equivalent is required, along with basic math skills and proficiency in cash handling. Being team-oriented and able to lift up to 49 pounds will also be essential.

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What does the Pay structure look like for the Retail Key Holder at BevMo! by Gopuff?

The pay for a Retail Key Holder at BevMo! by Gopuff is based on market pricing and can vary by location. In Ventura, CA, the salary range starts at $16.75 per hour. Your specific starting pay will depend on your experience, qualifications, and skills relevant to the role.

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What kind of schedule should I expect as a Retail Key Holder at BevMo! by Gopuff?

As a Retail Key Holder at BevMo! by Gopuff, you should expect to work flexible hours, including nights, weekends, and holidays, especially during peak operational times. Having a fluid schedule will be crucial as you support store operations during busy periods.

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How does Gopuff promote an inclusive workplace for Retail Key Holders?

Gopuff is committed to creating an inclusive workplace for Retail Key Holders and all employees. We do not discriminate based on race, gender, religion, or any protected characteristic. We believe in the power of diversity and encourage all qualified individuals to apply, fostering a supportive environment where everyone can thrive.

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Common Interview Questions for Retail Key Holder, Ventura, #460
Can you describe a time when you provided exceptional customer service as a Retail Key Holder?

Be prepared to discuss a specific situation where you went above and beyond for a customer. Highlight how you identified their needs, your approach to solving their problem, and the positive outcome that resulted. Sharing measurable results can illustrate your impact.

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How do you handle high-stress situations during peak hours?

Explain your strategies for staying calm and efficient under pressure. Discuss prioritization methods and how you maintain team communication to ensure a positive customer experience even during busy times.

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What experience do you have with cash handling?

Share any relevant experience with cash transactions, including opening and closing tills, processing refunds, and maintaining accuracy. If you have previous leadership or supervisory responsibilities in this area, be sure to mention them.

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How do you train new employees as a Retail Key Holder?

Discuss your approach to onboarding new team members. You might outline the key aspects you focus on, such as product knowledge, customer service standards, and store procedures, highlighting any successful training outcomes you've had.

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What steps do you take to ensure store security?

Explain your understanding of security measures, such as monitoring the sales floor, conducting bag checks, and implementing age verification policies. Provide examples of how you've effectively minimized loss or theft at previous jobs.

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How do you stay organized while managing multiple tasks?

Discuss your organizational skills and tools or strategies you use to prioritize tasks. Mention ways you've successfully juggled responsibilities in the past and kept the store running smoothly.

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Why do you want to work as a Retail Key Holder at BevMo! by Gopuff?

Express your enthusiasm for the company's mission and values, and discuss how your personal goals align with BevMo! by Gopuff's customer-focused approach. Sharing your passion for retail or experience in the industry can strengthen your answer.

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How would you handle a difficult customer?

Outline your approach to conflict resolution, emphasizing active listening, empathy, and finding a solution that satisfies the customer while aligning with store policies. Give an example if you can.

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What do you know about BevMo! by Gopuff's products and services?

Research the company's product offerings and services beforehand. Demonstrating knowledge about what BevMo! by Gopuff provides shows your interest in the role and preparedness to contribute effectively.

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How do you contribute to a positive team environment?

Share your experiences collaborating with others, promoting teamwork, and offering support to your colleagues. Highlight how fostering a positive work atmosphere can lead to improved morale and sales.

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Gopuff is a consumer goods and food delivery company headquartered in Philadelphia. As of October 2021, we operate in more than 650 US cities through approximately 500 microfulfillment centers nationwide.

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Badge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Work&Life Balance
BENEFITS & PERKS
Vision Insurance
Dental Insurance
Performance Bonus
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
December 18, 2024

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