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Store Manager KK 9706

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

We are seeking a dynamic Store Manager who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a Store Manager, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You’ll Do:

This is a Full-Time Hourly Supervisory Position

As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to our customers. You'll oversee the daily operations of the store, including business performance, product management, and ensuring your team has the tools to succeed. In this key role, you’ll represent the GNC brand by offering expert product knowledge and promoting our “Live Well” message to customers.

  • Responsible for ensuring products are merchandised according to GNC standards but keeps an eye towards ensuring that products are easy to see and buy.
  • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
  • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
  • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.

Qualifications

Stores Managers are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

  • Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
  • Strip center managers must also work a full shift on Saturdays.
  • Mall managers are expected to work peak business days including weekends (Saturday & Sunday).
  • Managers are expected to work a minimum of one full Sunday per month.
  • Managers of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown store managers must also work one night per week until closing if the store is open in the evening. Managers of downtown stores are not required to work Saturdays.
  • Managers are expected to work all major U.S. holidays that the store is open.

Benefit Offerings: medical insurance, dental insurance, vision insurance, employer-paid life insurance, flex spending accounts, 401K program with company match, 8-week paid parental leave, 5 paid bereavement days, 8 paid holidays per year, short-term and long-term disability, 30% employee merchandise discount.

 

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.

Compensation: $18.00 to $20.00

This position is eligible to participate in a bi-weekly Store Incentive Program and a Monthly Operational Incentive Plan

The base hourly rate range represents the low and high end of the anticipated hourly rate range. The actual hourly rate offered for this position depends on several factors including knowledge, skills, experience, and location. Our base hourly rate is one component of GNC’s competitive total rewards strategy.

The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

All your information will be kept confidential according to EEO guidelines.

GNC Holdings, LLC is an Equal Opportunity Employer

GNC Holdings LLC is an Equal Opportunity Employer

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Average salary estimate

$39520 / YEARLY (est.)
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$37440K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager KK 9706, GNC

GNC is on the lookout for a passionate and dynamic Store Manager to lead our team in Aurora, CO! As part of #TeamGNC, you’ll embody our 'Live Well' philosophy and inspire customers to embark on their unique journeys to health and wellness. In this full-time supervisory role, you’ll be in charge of running daily store operations, from coaching and mentoring your team to engaging with customers enthusiastically about our products and services. You’ll take the reins in motivating your team to exceed sales goals while ensuring our store is an inviting place where shoppers feel welcomed and supported. With your expertise in health and wellness, you’ll share tailored solutions with customers and promote GNC’s vision of helping everyone achieve their health objectives. Your responsibilities will also include overseeing inventory management, creating excellent shopping experiences, and implementing visual merchandising that aligns with GNC standards. Remember, good health is a gift, and as a Store Manager, you’ll be instrumental in helping many people feel their best. If you’re ready to join a team that’s passionate about health and wellness, we want to hear from you!

Frequently Asked Questions (FAQs) for Store Manager KK 9706 Role at GNC
What are the main responsibilities of a Store Manager at GNC?

As a Store Manager at GNC, your main responsibilities include overseeing store operations, leading and coaching your team, ensuring product management, and delivering exceptional customer service. You will motivate your team to reach sales targets, manage inventory, and implement visual merchandising standards, all while promoting our 'Live Well' philosophy.

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What qualifications do I need to become a Store Manager at GNC?

To be considered for the Store Manager position at GNC, candidates should possess strong leadership skills, a passion for health and wellness, and the ability to provide exceptional customer service. Experience in retail management is essential, as well as a track record of achieving sales goals and developing team members.

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What does the work schedule look like for a Store Manager at GNC in Aurora, CO?

Store Managers at GNC are expected to work a schedule of five days a week, totaling 40 hours. This includes working at least two evenings a week, one weekend night, and a full Sunday every month. Additionally, Managers must be available during peak business hours and major U.S. holidays.

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What are the benefits offered to Store Managers at GNC?

GNC offers a comprehensive benefits package for Store Managers that includes medical, dental, and vision insurance, employer-paid life insurance, a 401K program with company match, paid parental leave, and employee merchandise discounts, among others. This ensures a well-rounded approach to employee wellness and satisfaction.

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How does GNC support the career growth of their Store Managers?

GNC supports career growth by offering robust training, development programs, and opportunities for advancement within the company. Store Managers are encouraged to improve their skills and knowledge continuously, helping them grow professionally while contributing to the success of the store.

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Common Interview Questions for Store Manager KK 9706
What does customer service mean to you as a Store Manager at GNC?

Customer service in GNC means creating personalized experiences for every shopper. As a Store Manager, I would ensure that our team is well-informed about our products, actively listens to customer needs, and provides tailored recommendations that align with our 'Live Well' philosophy.

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How would you motivate your team to meet sales goals?

I would motivate my team by setting clear, achievable sales goals and celebrating their successes. Additionally, by providing ongoing training and recognizing individual achievements, I can create a supportive environment where everyone feels valued and driven to excel.

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What strategies would you use to manage inventory effectively?

To manage inventory effectively, I would implement a systematic approach of regular counts, adjust orders based on sales trends, and ensure that our product displays are well-stocked and organized. Communicating closely with my team will ensure we remain on top of inventory needs.

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Can you describe a time when you successfully handled a customer complaint?

In a previous role, I encountered a dissatisfied customer who received a defective product. I actively listened to their concerns, apologized for the inconvenience, and offered a suitable replacement. This approach not only resolved the issue but also built trust and encouraged repeat business.

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What do you see as the biggest challenge for a Store Manager at GNC?

The biggest challenge could be managing a diverse team while maintaining high customer service standards. To overcome this, I would focus on fostering open communication, ensuring every team member feels supported and equally invested in the store's success.

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How do you prioritize tasks on a busy day?

On a busy day, I prioritize tasks by focusing on customer interactions first, then delegating inventory and operational tasks to my team. This way, customers receive immediate attention, while the store continues to run smoothly in the background.

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What methods do you use to stay updated on health and wellness trends?

I stay updated on health and wellness trends through continuous education, attending industry conferences, and following reputable health publications. This knowledge allows me to provide the best possible advice to our customers and keep our product offerings relevant.

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How do you handle team conflicts in the workplace?

I believe in addressing team conflicts promptly and fairly. I would set up a meeting to discuss the issue openly and encourage team members to express their perspectives. By promoting a collaborative resolution, we can enhance team unity and maintain a positive work environment.

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Why do you want to work for GNC as a Store Manager?

I want to work for GNC because I am passionate about health and wellness, and I admire the company's commitment to empowering individuals. The opportunity to lead a team that shares this mission aligns perfectly with my personal values and career goals.

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How do you measure success as a Store Manager?

Success as a Store Manager can be measured through sales performance, team engagement, customer satisfaction scores, and overall store operations. Continuous improvement in these areas reflects my effectiveness in the role and contributes to GNC's goals.

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Motivate and support the desire to Live Well.

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Full-time, on-site
DATE POSTED
December 7, 2024

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