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Store Manager in Training KK 5122

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

GNC’s Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program will teach you the skills and knowledge needed to successfully operate your own store, drive for results, and develop and lead your team.

We are seeking a dynamic individual who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a SMIT, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You’ll Do:

This is a Full-Time Hourly Supervisory Position

As a SMIT, we are invested in your growth and expect you to be as well. The SMIT role is a fast track to management, providing work assignments and training opportunities to prepare you for promotion from a SMIT to a Store Manager. As a SMIT you will learn and be expected to lead, coach, and support your team to provide exceptional service and guidance to our customers. Alongside a Store Manager or District Manager, you will oversee the daily operations of the store, including business performance, product management, and ensure your team has the tools to succeed. You will support your store as a management team member and lead in a manner that is consistent with GNC values and policies. In this key role, you’ll represent the GNC brand by offering expert product knowledge and promoting our “Live Well” message to customers.

  • Responsible for actively engaging with your leader in training initiatives, projects, and goals to support you on your path to promotion during the program.
  • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
  • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
  • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.

Selection for the SMIT position does not guarantee promotion into a Store Manager position. At the end of 90 days, your performance will be assessed and evaluated to determine your eligibility for promotion to a Store Manager position. This assessment will include a variety of factors, including but not limited to performance, availability of openings, and willingness to accept a promotion at any location in the designated market.

Qualifications

SMITs are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

  • SMITs of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
  • Strip center SMITs must also work a full shift on Saturdays.
  • Mall SMITs are expected to work peak business days including weekends (Saturday & Sunday).
  • SMITs are expected to work a minimum of one full Sunday per month.
  • SMITs of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown SMITs must also work one night per week until closing if the store is open in the evening. SMITs of downtown stores are not required to work Saturdays.
  • SMITs are expected to work all major U.S. holidays that the store is open
  • Benefit Offeringsmedical insurance, dental insurance, vision insurance, employer-paid life insurance, flex spending accounts, 401K program with company match, 8-week paid parental leave, 5 paid bereavement days, 8 paid holidays per year, short-term and long-term disability, 30% employee merchandise discount.

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.

SMITs are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

Compensation: $16.00 to $17.00

This position is eligible to participate in a bi-weekly Store Incentive Program and a Monthly Operational Incentive Plan


The base hourly rate range represents the low and high end of the anticipated hourly rate range. The actual hourly rate offered for this position depends on several factors including knowledge, skills, experience, and location. Our base hourly rate is one component of GNC’s competitive total rewards strategy.

The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

All your information will be kept confidential according to EEO guidelines.

GNC Holdings, LLC is an Equal Opportunity Employer

GNC Holdings LLC is an Equal Opportunity Employer

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Average salary estimate

$34320 / YEARLY (est.)
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$33280K
$35360K

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What You Should Know About Store Manager in Training KK 5122, GNC

If you're passionate about health and wellness and looking for a place to thrive, then consider the Store Manager in Training (SMIT) role at GNC in Reno, NV! This position is an exceptional opportunity to gain the skills you'll need to run your own store. As part of Team GNC, you'll be fully supported by experienced leaders who will guide you through this hands-on training program. We’re all about helping our customers 'Live Well' and as a SMIT, your role is crucial in making that philosophy come alive. You'll dive deep into business operations, from managing inventory to driving sales, and, of course, leading your amazing team! Your mission? To provide outstanding customer service and to be a motivating presence on the sales floor. This role isn't just about pushing products; it’s about getting to know your customers and offering tailored solutions that help them achieve their health goals. And the best part? Upon successful completion of your training, you could fast-track into a Store Manager position. So, if you enjoy a dynamic environment and aspire to inspire others, this is your chance to shine. With competitive pay, including a comprehensive benefits package, and a culture that celebrates every health journey, we can’t wait to welcome you to GNC!

Frequently Asked Questions (FAQs) for Store Manager in Training KK 5122 Role at GNC
What are the primary responsibilities of a Store Manager in Training at GNC?

As a Store Manager in Training (SMIT) at GNC, your primary responsibilities will include overseeing store operations, driving sales, and leading your team members to provide exceptional service. You'll be involved in daily business performance management, product management, and ensuring that your team has the tools they need to succeed. Engaging with customers and offering tailored health solutions will also be a crucial part of your role.

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What qualifications are needed to become a Store Manager in Training at GNC?

To thrive as a Store Manager in Training at GNC, candidates should possess strong leadership skills, a passion for health and wellness, and the ability to connect with customers. While previous retail management experience can be beneficial, a genuine eagerness to learn and grow in this hands-on role is equally important. Being adaptable to a fast-paced environment and demonstrating excellent communication skills will also help you succeed.

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What can I expect in terms of training as a Store Manager in Training at GNC?

As a Store Manager in Training at GNC, you can expect a comprehensive training program designed to prepare you for a Store Manager role. You'll work closely with a Store or District Manager, receiving guidance and support throughout your learning journey. The training will include hands-on experience in store operations, sales strategies, team leadership, and customer engagement, providing you with the skills necessary for your career advancement.

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What is the typical work schedule for a Store Manager in Training at GNC?

A Store Manager in Training at GNC is expected to work a full-time schedule of at least 40 hours per week. This includes working various shifts, which may encompass evenings, weekends, and holidays, depending on your store's operating hours. Flexibility and commitment to meeting our store's needs are crucial to your success in this role.

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What benefits does GNC offer to Store Managers in Training?

GNC offers a robust benefits package to Store Managers in Training, which includes medical, dental, and vision insurance, employer-paid life insurance, 401K with company match, paid parental leave, and employee merchandise discounts. Additionally, SMITs benefit from various incentive programs and opportunities for career growth, making it a fulfilling career choice.

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Common Interview Questions for Store Manager in Training KK 5122
How would you define exceptional customer service as a Store Manager in Training at GNC?

Exceptional customer service as a Store Manager in Training at GNC means going above and beyond to understand and meet the unique needs of each customer. It's not just about selling products but about building relationships, providing tailored health solutions, and ensuring every shopper leaves feeling valued and informed. Sharing personal experiences or lessons from past jobs that illustrate your approach to customer satisfaction can be a great way to resonate with interviewers.

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Can you describe a time you led a team to achieve a goal?

When discussing a time you led a team, focus on a specific instance where you motivated others to achieve a common goal, such as meeting sales targets or executing a promotional event. Detail your approach, including how you communicated with your team, defined roles, and ensured everyone was aligned. Highlighting results and learning experiences can demonstrate your leadership effectiveness.

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What strategies would you implement to increase sales in your store?

In your answer, discuss various strategies such as seasonal promotions, employee training on product knowledge, enhancing customer engagement through loyalty programs, and assessing local market trends. Providing examples of how you've successfully implemented similar strategies in the past can strengthen your response and show your proactive thinking.

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How do you handle conflict within your team?

Handling conflict within a team requires a proactive and empathetic approach. In your response, talk about the importance of open communication, listening to all parties involved, and working towards a solution that aligns with GNC's values. It’s beneficial to provide an example of a situation you managed, emphasizing collaboration and a positive outcome.

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What do you believe sets GNC apart from its competitors?

In answering this question, you should demonstrate an understanding of GNC's commitment to health and wellness innovation, quality products, and customer-centric service. Discuss unique aspects of GNC's philosophy, such as its emphasis on helping customers achieve their health goals, positioning GNC as a trusted partner in their wellness journey.

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How would you promote GNC's 'Live Well' philosophy in your role?

To promote GNC's 'Live Well' philosophy, you should focus on how you can integrate this message into daily operations. Discuss the importance of leading by example, providing product education, encouraging customers to share their health goals, and making recommendations that align with individual needs. Communicating your personal passion for health and wellness can also enhance your response.

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What would you do in the first 30 days as a Store Manager in Training?

In the first 30 days, it's crucial to focus on learning and observation. Discuss how you would familiarize yourself with store operations, analyze current performance metrics, and build relationships with team members. Emphasizing your intention to support and empower your team while gathering customer feedback shows your commitment to success.

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Describe a time you went out of your way to help a customer.

Use this question to highlight your customer service skills. Share a specific story where you identified a customer's need and took actionable steps to provide assistance. Whether it involved finding a hard-to-locate product or offering personalized advice based on their health journey, focus on the positive outcome and the customer's appreciation.

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How do you stay current with industry trends in health and wellness?

Staying current with industry trends can include routinely reading industry publications, following relevant blogs, attending webinars, and participating in local health events. Share your enthusiasm for continuous learning and how these efforts will help you better serve your customers and contribute to store success.

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Why do you want to work at GNC as a Store Manager in Training?

Focus on your passion for health and wellness and how GNC's values resonate with your personal and professional goals. Discuss your desire for career growth and mention aspects of GNC's culture that excite you, demonstrating a genuine interest in becoming part of Team GNC.

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Motivate and support the desire to Live Well.

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Full-time, on-site
DATE POSTED
December 15, 2024

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