Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Store Manager - Atlanta image - Rise Careers
Job details

Store Manager - Atlanta

 

Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality, style, and substance in every size — 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape. The brand was launched in October 2016, by Emma Grede and Khloé Kardashian, to empower all women to celebrate their bodies with confidence by offering high-quality designs in all sizes. What started as the largest denim launch in history, has evolved into an iconic and inclusive fashion line of denim, ready-to-wear, swim, shoes and activewear.


The Store Manager is responsible for leading the store team to meet and exceed all sales and client experience expectations. In addition, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This managerial role will act as a key functional leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.

 

The Store Manager initially reports to the Vice President of Retail.




Responsibilities:
  • Deliver weekly and monthly sales goals
  • Uphold highest level of customer experience on a consistent basis 
  • Be an ambassador to the brand and promote the culture of Good American internally and externally
  • Ensure store atmosphere upholds the image of the brand
  • Ensure visual merchandising standards and operational functions within the store both front of house and back of house are achieved
  • Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
  • Solution oriented approach to finding resolutions to customer service issues
  • Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
  • Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention
  • Create and maintain a positive work environment with teams and throughout store network including cross functional partners
  • Attract and retain talent
  • Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
  • Lead performance management initiatives with store teams
  • Attend and lead store meetings as required by the business (Store Level and Corporate)
  • Continually ensure that work schedules are aligned with store goals
  • Manage and resolve conflict in the workplace
  • Ensure VM of the store is completed in accordance to VM guidelines, with a mindfulness of local business trends
  • Ensure accuracy of overall physical inventory including regular Cycle Counts, inventory reconciliation and adjustments are completed in accordance to company guidelines
  • Initiate and ensure completion of merchandise receipts and transfer requests
  • Protect all company assets including cash handling, inventory, expenses etc.
  • Additional projects/ responsibilities may arise in accordance with the needs of the business


Requirements:
  • At least 4+ years of experience in a managerial position
  • Experience within women’s apparel retail preferred
  • Ability to effectively create, manage and adhere to deadlines
  • Familiar with key retail performance indicators
  • Adaptable, a sense of openness, active listener, and compassionate
  • Advanced organizational skills, writing and communication skills
  • Expertise in Microsoft Office 365 Suite
  • Comfortable and savvy with computer technology, including PC and iOS devices
  • Travel approximately 10% of the time
  • Ability to climb ladders
  • Ability to lift 25+ lbs.


Please note that this role requires to be onsite four days a week.


At Good American, we believe that a diverse and inclusive workplace drives innovation and success. We are committed to creating an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds and encourage individuals of all races, gender identities, ages, religions, sexual orientations, abilities, and veteran statuses to apply.


WE ARE B CORP CERTIFIED!

As our business has grown, so has our responsibility to our community, our planet, and our operations. Being B Corp certified means we will continue to prioritize people and the planet alongside profit.

 

Good American Glassdoor Company Review
3.2 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Good American DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Good American
Good American CEO photo
Unknown name
Approve of CEO

Average salary estimate

$67500 / YEARLY (est.)
min
max
$60000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager - Atlanta, Good American

Join Good American as a Store Manager in Atlanta, where you can lead our mission of celebrating all dimensions of female power! We’re not just another fashion label; we believe in empowering women of all shapes and sizes with stylish and high-quality apparel, from denim to activewear. As the Store Manager, you’ll be at the forefront of ensuring that our team meets and exceeds sales goals while providing an incredible client experience. Your enthusiasm for the brand will shine as you not only promote Good American's culture but also create a welcoming environment that reflects our core values. You're not just managing a store; you're building relationships within the community, enhancing your network of local tastemakers, and ensuring our visual merchandising showcases our beautiful product range. With your experience in leadership roles, you’ll be coaching and training our passionate staff, tackling challenges head-on, and driving for exceptional results. Plus, with our commitment to inclusivity and being B Corp certified, you’ll be part of a brand that truly cares about people and the planet. If you have a background in women’s apparel retail and are ready to take on a vital role in our Atlanta store, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Store Manager - Atlanta Role at Good American
What are the key responsibilities of a Store Manager at Good American in Atlanta?

As a Store Manager at Good American in Atlanta, your responsibilities will include leading the store team to meet sales goals, ensuring an exceptional customer experience, promoting brand engagement, managing inventory, and conducting employee training. You will act as a brand ambassador, cultivate local client relationships, and create engaging in-store events to enhance client retention.

Join Rise to see the full answer
What qualifications are required for the Store Manager position at Good American?

To qualify for the Store Manager role at Good American, candidates should possess a minimum of four years in a managerial position, preferably within women's apparel retail. Additionally, strong organizational, communication skills, and familiarity with retail performance metrics are essential. Proficiency in Microsoft Office and technological devices is also important.

Join Rise to see the full answer
How does Good American ensure a positive work culture for its Store Managers?

Good American prioritizes a positive work culture by fostering inclusivity and valuing diverse perspectives. As a Store Manager in Atlanta, you’ll have the opportunity to create a supportive work environment, coach team members for success, attend corporate meetings, and participate in talent attraction initiatives, ensuring collaboration and positivity throughout the store.

Join Rise to see the full answer
What is the focus of a Store Manager at Good American regarding customer service?

The focus of a Store Manager at Good American in Atlanta is to maintain the highest level of customer service and build lasting relationships with clients. This entails being solution-oriented, resolving customer service issues effectively, and ensuring that clients feel valued through personalized interactions and engaging store events.

Join Rise to see the full answer
How does the Store Manager role contribute to Good American’s broader mission?

The Store Manager role at Good American is crucial in advancing the brand's mission of empowering all women through fashion. By leading the store team, promoting inclusive practices, and engaging with the community, the Store Manager helps to foster a culture of confidence and empowerment, aligning with Good American’s commitment to celebrating diversity and inclusion.

Join Rise to see the full answer
Common Interview Questions for Store Manager - Atlanta
What leadership style do you believe is most effective for a Store Manager position?

In the Store Manager position at Good American, a participative leadership style is particularly effective. This encourages team involvement and collaboration, allowing employees to express their ideas and feel valued. Share experiences where you’ve motivated your team and fostered open communication, emphasizing the importance of feedback in driving success.

Join Rise to see the full answer
How do you handle conflict within a team?

Handling conflict effectively as a Store Manager involves listening attentively to all parties and identifying the root cause of the issue. Demonstrating empathy is key. Describe specific strategies you've employed in the past to mediate conflicts, focusing on resolution-oriented approaches that enhance team cohesion.

Join Rise to see the full answer
Can you give an example of how you met or exceeded sales goals in your previous role?

When addressing this question, provide a clear example that outlines your strategy, the actions you took, and the measurable outcomes. Discuss any promotional activities, staff training, or customer engagement techniques you used that led to improved sales performance, showcasing your ability to drive results.

Join Rise to see the full answer
How do you prioritize tasks during a busy store operation?

Prioritizing tasks is crucial for a Store Manager at Good American. Discuss your method for determining priorities based on urgency and importance. Provide examples of effective planning or delegation that maintained store efficiency, particularly during peak times or special events.

Join Rise to see the full answer
Describe your experience with training and developing team members.

Training and developing team members is a key responsibility for a Store Manager. Share specific instances where you’ve implemented training programs or mentorship initiatives. Highlight your approach to fostering growth and recognizing staff achievements, emphasizing your commitment to creating a motivated team.

Join Rise to see the full answer
How do you maintain high visual merchandising standards?

Maintaining high visual merchandising standards requires attention to detail and an understanding of brand aesthetics. Discuss your approach to merchandising, sharing any insights on how you stay informed about current trends and how you ensure the store reflects those through displays and arrangements.

Join Rise to see the full answer
What strategies would you use to enhance customer engagement?

Enhancing customer engagement involves creating a welcoming atmosphere and personalized experiences. Provide examples of previous strategies that successfully engaged clients, such as organizing events, offering loyalty programs, or utilizing social media for promotions, aligning your tactics with Good American’s mission.

Join Rise to see the full answer
How do you ensure compliance with operational guidelines?

Ensuring compliance as a Store Manager involves regular training and clear communication of operational guidelines to staff. Discuss your techniques for monitoring compliance, such as conducting internal audits or utilizing checklists, while also emphasizing the importance of fostering a culture of accountability among your team.

Join Rise to see the full answer
What do you think makes a strong brand ambassador?

A strong brand ambassador embodies the brand's values and knows how to communicate those effectively to customers. Share your understanding of Good American's mission and values, illustrating how you would reflect those in your interactions with clients and the community as a Store Manager.

Join Rise to see the full answer
How would you measure success in your role as a Store Manager?

Measuring success as a Store Manager can be multifaceted, including sales performance, customer satisfaction, and employee engagement. Discuss the key performance indicators you would track and how you’d analyze this data to inform decisions and drive improvements, all while aligning with Good American’s overarching goals.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 4 days ago
Photo of the Rise User
Posted 3 days ago
Photo of the Rise User
Posted 2 days ago
Mission Driven
Customer-Centric
Transparent & Candid
Growth & Learning
Fast-Paced
Inclusive & Diverse
Work/Life Harmony
Rise from Within
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Education Stipend
Learning & Development
Bias Training
Performance Bonus
Photo of the Rise User
Posted 8 days ago
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 8, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!