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Streaming Video Producer (Costa Rica.)

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  


PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time.




Granicus' Swagit Productions team is hiring entry-level Streaming Video Producer for our remote Costa Rica team.  This is an exciting entry-level role that can turn your love of live streaming into a full-fledged career!


What does a Streaming Video Producer do and what does your impact look like?



Please Note - You must be fully bilingual (English & Spanish) to be considered for this role, and all resume submissions must be in English. Additionally, you must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time.


This role requires employees to be able to work in shifts. The following shifts are available between 11am-10pm (M-TH) Central time.


What your impact will look like here
  • Streaming Video Producer are responsible for dynamically switching cameras, and broadcasting Live government meeting productions from all across the country using Swagit's own proprietary broadcast systems. The meetings may include, but are not limited to:
  • - City Councils
  • - Planning and Zoning
  • - County Commissioner Courts
  • - School Boards of Education
  • - State Departmental Boards
  • - Local city productions, and many other meetings!


You will love this job if you have
  • A basic understanding of video production and live streaming technologies. Note - This is junior / associate level position that only needs six months of live streaming, video camera operations & video production experience.
  • Availability to work from Noon to midnight (and occasionally later) CST, Monday thru Thursday, with some Fridays. Applicants who are unable or unwilling to work these hours will not be considered. Must be willing to work holidays if needed. Schedules are based upon workload and overtime will be paid when approved.
  • While knowledge of live television technical directing is great, experience with switching cameras or inputs through consumer streaming software like Streamlabs OBS, Open Broadcast Software (OBS) or XSplit is accepted.
  • Knowledge and experience with TriCaster, Broadcast Pix or vMix are great but also not required. (We provide in-house training for use of our broadcast systems.)


Note: Please do not apply if you are looking for creative post-production work or are unable to work Monday and Tuesday nights. We expect all employees to arrive on-time to work and coordinate with co-workers, who are not scheduled at the same time, if circumstances prevent an employee from being present as scheduled in advance.

What is needed?

Employees must arrive on-time to work and be engaged with their respective job duties.

Current resume. A cover letter is appreciated but not required for this entry-level position. Include 3 or more references, including title and contact information, one of which must include your immediate past supervisor.

Director reels or links to past streams (that contain the actions of switching between multiple inputs or feeds) -Feel free to provide these as well.

Remote work - Candidates must have a reliable, secure high speed internet connection at home to be considered for this role.


Note: Employees MUST maintain a reliable and high-speed network connection while conducting their work.

Security and Privacy Requirements

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 

This is a full time position, with a great benefits package!

Competitive Medical, Dental and Vision Insurance options.

22 days per year of vacation accrual and 12 paid annual holidays!

Paid Parental, Bereavement and Sick Time off

Partial Work from Home Expense Reimbursement

Potential annual bonuses

And more!!

What is it like to work for Granicus' Swagit team?


Our team culture is relaxed with a focus on getting the job done to the high standards and attention to detail our clients expect, and laws require. We focus on our goals and look for opportunities to help our teammates succeed.


All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.


Applicant must be willing and flexible to work some holidays if needed. We are a rapidly growing company and are looking for quality employees to add to our work family.



Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 


Security and Privacy Requirements

-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.


The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 


The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.


Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

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CEO of Granicus
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What You Should Know About Streaming Video Producer (Costa Rica.), Granicus

Granicus is excited to announce an opening for a Streaming Video Producer based in Costa Rica! This remote entry-level position offers a fantastic way to turn your passion for live streaming into a viable career. As a member of Granicus' Swagit Productions team, you will be at the forefront of live government meeting broadcasting, playing a critical role in connecting communities with their local governments. Your day-to-day responsibilities will include dynamically switching cameras and managing live streams for various government meetings, from city council sessions to educational board meetings. This role is perfect for those who have a basic understanding of video production and live streaming technologies, and it only requires six months of relevant experience! Flexibility is key, as you will need to be available to work shifts from Noon to midnight CST, Monday through Thursday. The ideal candidate will be fully bilingual in English and Spanish, as communication is vital in this role. You'll be diving into the exciting world of government technology with a company that has a proven track record of success, consistently making it onto the GovTech 100 list for five years running. If you're ready to take on an entry-level position where you can grow and learn with a collaborative team, apply today and help us continue to make an impact around the globe!

Frequently Asked Questions (FAQs) for Streaming Video Producer (Costa Rica.) Role at Granicus
What responsibilities does the Streaming Video Producer at Granicus have?

As a Streaming Video Producer at Granicus, your primary responsibilities include dynamically switching cameras and managing live broadcasts of government meetings across the country using proprietary broadcast systems. This includes various meetings, such as city councils and state departmental boards. You'll play a crucial role in ensuring that these sessions are streamed smoothly and clearly, engaging audiences effectively.

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What qualifications are needed to apply for the Streaming Video Producer position at Granicus?

To be considered for the Streaming Video Producer role at Granicus, candidates must have at least six months of experience in live streaming and video camera operations. A basic understanding of video production technologies is essential. Additionally, applicants must be fully bilingual in English and Spanish and reside in Costa Rica. Familiarity with streaming software like OBS or consumer-level production tools is advantageous but not required, as Granicus provides training.

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What is the work schedule like for the Streaming Video Producer at Granicus?

The Streaming Video Producer position at Granicus requires flexible working hours, primarily during the shifts available from Noon to midnight CST, Monday through Thursday. Occasionally, there may be needs for Friday shifts as well as holiday work. It’s essential for candidates to be able to adapt to these schedules, as arriving on time and being engaged during working hours is a critical expectation.

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Is the Streaming Video Producer role at Granicus an entry-level position?

Yes, the Streaming Video Producer role at Granicus is considered an entry-level position, making it an excellent opportunity for those looking to begin their career in video production and live streaming. The position is tailored for candidates with limited experience, offering the chance to grow and develop new skills through in-house training while working with experienced professionals.

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What company culture can a Streaming Video Producer expect at Granicus?

At Granicus, Streaming Video Producers can expect a relaxed and collaborative company culture that emphasizes support and teamwork. The company prioritizes high standards and attention to detail while fostering an inclusive environment. Employee Resource Groups, regular interactions with leadership, and a focus on wellness all contribute to a positive workplace where everyone's voices are valued.

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Common Interview Questions for Streaming Video Producer (Costa Rica.)
Can you describe your experience with live streaming technologies as a Streaming Video Producer?

When answering this question, focus on specific examples of your experience with live streaming. Mention any software you’ve used, such as OBS or TriCaster, and highlight any relevant projects where you switched cameras or managed live feeds. Explain your role and the skills you utilized, showcasing your ability to adapt and learn quickly.

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What do you think is important when broadcasting live government meetings?

Emphasize the importance of clarity, reliability, and audience engagement. Discuss the need to adhere to government protocols and the importance of technology functioning correctly. Mention strategies for ensuring smooth communication during broadcasts, such as double-checking equipment and confirming schedules with team members to keep things organized.

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How do you handle technical difficulties during a live broadcast?

Demonstrating problem-solving skills is key here. Explain that you would remain calm, follow established protocols for troubleshooting, and communicate any issues to teammates immediately. Give an example from your past experience if possible, detailing how you resolved the situation to ensure minimal disruption to the broadcast.

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Describe a time when you had to work irregular hours or shifts. How did you manage?

When responding to this question, convey your adaptability and commitment to your work. Share a specific instance that required you to adjust your schedule and how you successfully managed your time and responsibilities. Highlight your organizational skills and dedication to maintaining high-quality outputs despite schedule challenges.

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Why do you want to work for Granicus as a Streaming Video Producer?

Express your enthusiasm for live streaming and the GovTech industry, highlighting Granicus' significant impact in bridging communities with their governments. Mention how the company's core values resonate with you, and express eagerness to contribute to their mission of empowering citizen engagement through technology.

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How would you ensure that you are fully engaged with your team while working remotely?

Discuss the importance of communication and collaboration in a remote work environment. Mention tools you would use to stay connected, such as video meetings or chat applications. Emphasize your proactive approach to reaching out to teammates and participating actively in team discussions to create a sense of community.

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What skills do you possess that would make you a successful Streaming Video Producer?

Highlight your technical skills in video production, your bilingual communication skills, and any relevant experience you have. Reflect on your creativity, attention to detail, and ability to manage time effectively, showcasing how these skills would allow you to excel in producing high-quality live streams.

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How do you prioritize tasks when managing multiple live broadcasts?

Illustrate your time management ability by discussing how you assess upcoming broadcasts and plan ahead. Talk about the tools or strategies you use to maintain organization, like creating schedules or checklists, and how you stay focused amid the fast-paced environment of live streaming.

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What do you understand about government meeting broadcasting, and why is it important?

Share your understanding of the significance of transparency and accessibility in government meetings. Discuss how live broadcasting enables citizen engagement, providing communities an opportunity to stay informed about local issues. Emphasize that you appreciate the role of technology in facilitating this connection.

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What steps would you take if you were unable to start your shift on time?

Highlight your responsibility and communication skills. Discuss the importance of notifying your supervisor as soon as possible and how you would make arrangements to ensure your duties are covered. Stress your commitment to punctuality and stepping up for your team whenever possible.

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Granicus is a leading provider of a platform of solutions that make digital government possible to more than 6,000 government agencies, including 850 state departments across the U.S., U.K., Australia, New Zealand, and Canada.

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Full-time, remote
DATE POSTED
December 14, 2024

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