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Compliance Manager

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest. 


At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.


We are expanding our compliance team at Greenlight and looking for a Compliance Manager who will report directly to our Chief Compliance Officer. This person will supervise a team of 1-3 persons and develop strong rapport with business counterparts and colleagues.  


What you will be doing:
  • Oversee elements of the Greenlight consumer compliance program to ensure regulatory requirements are addressed by marketing, product and business processes
  • Participate in the regulatory change management process, which includes identifying regulatory changes, determining applicability, communicating with stakeholders, and tracking implementation
  • Manage risk assessment process for the consumer compliance program, provide support during audits and regulatory examinations and ensure implementation of any resulting new policies and procedures
  • Assist management with implementation of appropriate controls, policies and procedures to detect and address potential compliance gaps
  • Work with Product to assess and implement new features, services, technologies and initiatives
  • Oversee and manage the review and approval of marketing materials in accordance with compliance requirements, company policies, applicable regulations, and partner requirements
  • Establish internal testing of consumer-facing screens, ensuring they remain in place as approved
  • Refine and oversee processes for consumer complaint tracking, Reg E disputes, the onboarding of new tools
  • Act as subject matter expert regarding company marketing and product compliance policies and procedures and provide guidance and training to company employees
  • Partner with Legal and Privacy on creation and updates to consumer facing agreements, disclosures/disclaimers, consents, promotions, contests, and sweepstakes
  • May serve as compliance liaison on various committees and projects representing the interest of the departments
  • Ability to manage, coach, train, and mentor other compliance associates, even if not direct reports


What you should bring:
  • Experience with prepaid card programs and/or fintechs in a consumer compliance role
  • Familiarity with consumer protection regulations and agencies, including but not limited to Regulation E, FTC, UDAAP, CAN-SPAM, CFPB, EFTA, and ECOA
  • Advanced skills in reviewing and editing written materials including policies, procedures, presentations, trainings, and testing reports
  • Previous investment advisory compliance experience a plus, but not required
  • Familiarity with Google Workspace/G Suite, compliance management tools


Qualifications:
  • Strong attention to detail while maintaining the big picture
  • Partner with other functional areas to accomplish objectives
  • Ability to work on multiple projects concurrently and maintain deadlines in a fast-paced work environment
  • Willingness to learn as the department and company grows
  • Bachelor’s degree in business, finance, pre-law or other relevant field and six  (6)  years of experience in Compliance and/or the financial services industry or equivalent combination of  education and experience


Work perks at Greenlight:
  • Medical, dental, vision, and HSA match 
  • Paid life insurance, AD&D, and disability benefits 
  • Traditional 401k with company match and Roth IRA
  • Unlimited PTO 
  • Paid company holidays and pop-up bonus holidays 
  • Mental health resources  
  • Professional development stipend
  • 1:1 financial planners
  • Fertility healthcare
  • 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
  • Flexible WFH, both remote and in-office opportunities
  • Fully stocked kitchen, catered lunches, and occasional in-office happy hours
  • Employee resource groups


Our stance on salaries:

Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive.


The estimated base pay range for this position in (NY, CA, WA): $135,000- 150,000

The estimated base pay range for this position in (CO): $135,000- 140,000


Who we are:

It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.


Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

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Average salary estimate

$142500 / YEARLY (est.)
min
max
$135000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Compliance Manager, Greenlight Financial Technology

At Greenlight, a leader in family fintech, we're on a mission to empower parents to raise financially savvy kids. With over 6 million families in our community, we're well-known for our innovative banking app designed to make money management easy and fun for children and teens. As we continue to grow, we're excited to expand our compliance team by bringing on board a Compliance Manager. This remote position will be key in supervising a small team and working closely with our Chief Compliance Officer. You will play a pivotal role in ensuring our consumer compliance program not only meets regulatory standards but also enhances our business processes. Your daily responsibilities will include overseeing the compliance elements within our marketing and product teams, managing risk assessments, and assisting in the implementation of new policies. You'll be asked to support audits and regulatory examinations, ensuring that our practices reflect industry standards. Your insight will also be vital in reviewing marketing materials and partnering with various departments to drive compliance initiatives. We’re looking for someone with a knack for organization, a passion for compliance, and a genuine interest in helping our team's growth. If you thrive in a fast-paced environment and are ready to help set the stage for the next generation's financial success, Greenlight is the place for you. Join us, and let's create a brighter future together!

Frequently Asked Questions (FAQs) for Compliance Manager Role at Greenlight Financial Technology
What are the responsibilities of a Compliance Manager at Greenlight?

As a Compliance Manager at Greenlight, your primary responsibilities will include overseeing elements of the consumer compliance program, participating in regulatory change management processes, managing risk assessments, and supporting audits and regulatory examinations. You'll also be tasked with reviewing marketing materials for compliance and providing guidance and training to company employees on compliance policies.

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What qualifications are required for the Compliance Manager position at Greenlight?

To qualify for the Compliance Manager position with Greenlight, you should have a Bachelor's degree in business, finance, pre-law, or a related field and possess at least six years of experience in compliance within the financial services industry. Familiarity with consumer protection regulations and strong attention to detail are crucial for success in this role.

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How does Greenlight support employee development for Compliance Managers?

Greenlight is committed to professional development, offering a stipend for training and growth opportunities. As a Compliance Manager, you will also have the chance to mentor and train other compliance associates, further enhancing your leadership skills while contributing to your team's success.

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What types of compliance regulations should a Compliance Manager at Greenlight be familiar with?

A Compliance Manager at Greenlight should be well-acquainted with regulations such as Regulation E, FTC, UDAAP, CAN-SPAM, CFPB, EFTA, and ECOA. Familiarity with these consumer protection regulations is essential to ensuring compliance within our innovative fintech environment.

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What work perks come with the Compliance Manager role at Greenlight?

Greenlight offers a competitive compensation package along with numerous perks such as medical, dental, vision benefits, unlimited PTO, and professional development stipends. You will also enjoy flexible work arrangements, fully stocked kitchens, and the opportunity for occasional in-office events.

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Common Interview Questions for Compliance Manager
Can you describe your experience with compliance in the fintech industry?

When answering this question, focus on your specific experiences within fintech, highlighting any regulatory challenges you've faced and how you effectively managed them. Discuss technologies or compliance programs you've developed or enhanced and the outcomes that followed.

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How do you stay updated on compliance regulations?

Mention your strategies for staying informed, such as subscribing to relevant industry publications, attending webinars, and participating in professional association meetings. Emphasize your proactive approach to learning about new regulations as they arise.

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What strategies do you use to handle audit findings effectively?

Provide a structured method for addressing audit findings, including identifying the issues, collaborating with relevant departments to develop corrective actions, and implementing processes to prevent future occurrences. Ensure that you illustrate your attention to detail and planning skills.

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How do you approach developing compliance training for staff?

Discuss your methodology for creating engaging training programs, including assessing employees' knowledge gaps, using real-world scenarios, and providing interactive training sessions. Highlight any past successes and the impact of your training on compliance rates.

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What is your experience with risk assessments in compliance?

Share your experience conducting risk assessments, including the framework you use, any specific tools or methodologies applied, and how you evaluate the effectiveness of implemented controls. Be sure to mention collaboration with different teams.

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Can you provide an example of how you handled a compliance challenge?

Prepare a detailed, story-based response that illustrates your problem-solving skills, ensuring you cover the challenge faced, the steps you took to address it, and the ultimately positive outcome of your actions.

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How do you ensure that marketing materials comply with regulations?

Explain your process for reviewing marketing materials, including how you assess compliance with relevant laws and guidelines, and work with marketing teams to ensure accurate messaging while maintaining compliance.

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What tools or technologies have you used for compliance management?

Discuss any specific compliance management tools you've worked with and how they've facilitated your work. If applicable, mention Google Workspace and how you've used it to enhance compliance documentation and communication.

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How do you manage competing priorities in a fast-paced environment?

Share your time management strategies, emphasizing prioritization techniques, use of project management tools, and any frameworks you apply to keep projects on track while ensuring that compliance is never compromised.

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Why do you want to work for Greenlight as a Compliance Manager?

Express your passion for Greenlight's mission and values, tying your personal goals and experiences to the company's mission. Make it clear how you believe your skills will contribute to their compliance team and broader objectives.

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Empowering parents to raise a generation of financially-smart kids.

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Full-time, remote
DATE POSTED
January 9, 2025

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