Employee Relations Advisor

Employee Relations Advisor, GroupM EMEA

Role Overview:

The Employee Relations Team is responsible for providing guidance on and directly handling employee relations matters to ensure our people are treated fairly and respectfully across the organisation. This team of experts will advise and support employees, managers, and People Partners (HRBPs) on a broad range of escalated employment issues including HR policy interpretation, performance management, complaint investigation, employee discipline and misconduct, accommodations, terminations, reorganisations, and remediation of employment-related disputes.
Your Impact:

This role is working within a centralised Employee Relations function across EMEA and supporting the ER Lead and Executive People Director for GroupM EMEA to deliver against our EMEA People Strategy, reporting directly to the ER Lead.

• Interpret and apply understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for employee relations inquiries.
• Support with creating a central database of corporate policies, practices and regulation for across the region i.e., people intranet and SharePoint.
• Conduct HR investigations to include gathering and analysing facts, applying relevant laws, policies and best practice to reach conclusions, recommend and influence management actions.
• Ensure there is a fair and consistent treatment / approach to investigations.
• Consider all facts to satisfactorily resolve matters for employees while mitigating broader risks to the organisation.
• Navigate the organisational implications of investigations with key stakeholders through a balance of directness, objectivity, and compassion.
• Will partner with the internal WPP and GroupM legal departments, as necessary.
• Maintain required documentation, including investigative notes, supporting documents, final reports and ensuring the employee relations tracker is kept up to date weekly.
• Support ER Lead to deliver trainings for employees, managers, and the HR team that ensure compliance with relevant legislative changes and guidance on ER best practices.
• Support ER Lead to identify strategies to enhance the employee relations capabilities of our managers.
• Support ER Lead with reporting and analysing case trends utilising a case management system.
• Supporting with ER managed processes, such as the severances process and the ethics training reporting process.

Your Qualifications:

• Experience in disciplinary and grievances leading and conducting investigations.
• Experience identifying, diagnosing, and resolving issues in a human, unbiased, and legally compliant manner.
• The ability to provide guidance and coaching to managers and People Leaders to address employee behaviour and performance concerns.
• Ability to handle confidential information in a professional manner and appropriately escalate issues.
• Strong communication (written and verbal), interpersonal and persuasion skills.
• Have a collaborative approach when working with peers, senior leaders and across organisational lines.
• Excellent organisational skills and attention to detail.
• Excellent judgment, active listening, and critical thinking skills.
• Comfortable working with data to analyse key metrics to uncover trends and root causes and maintaining central databases and dashboards.

ABOUT GROUPM:

GroupM is the leading global media investment management operation serving as the parent company to WPP media agencies including Mindshare, Wavemaker, EssenceMediaCom, and each global operations in their own right with leading market positions. GroupM’s primary purpose is to maximize performance of WPP’s media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM’s focus is to deliver unrivalled marketplace advantage to its clients, stakeholders and people.

GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the more great work we can create together.

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