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Associate Account Executive - Screening (Springfield,MA)

Company Description

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening.

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Associate Account Executive and work hand in hand with sales leadership to help support go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Associate Account Executive is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals and maximize promotional budgets in support of the national sales strategy in accordance with Guardant Health standards. 
  • Seek out strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements.
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Recommend detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation in the assigned territory of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company values at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 2+ years’ experience in a customer-facing field-based sales role
    • Preferably in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales)
  • Solid history of consistent closing abilities and proven past performance that has met and exceeded expectations. 
  • Exceptional verbal and written communication and presentation skills
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

Additional Information

The US base salary range for this full-time position is $96,000 to $105,000. The range does not include benefits and if applicable, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any).

Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above.

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.

Please visit our career page at: http://www.guardanthealth.com/jobs/

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Average salary estimate

$100500 / YEARLY (est.)
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$96000K
$105000K

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What You Should Know About Associate Account Executive - Screening (Springfield,MA), Guardant Health

Are you passionate about making a difference in the world of cancer detection? Guardant Health is seeking a dedicated Associate Account Executive to join our innovative Screening and Early Detection commercial team in Springfield, MA. This isn't just another sales role; it's your chance to be at the forefront of a revolutionary new technology for cancer screening. As an Associate Account Executive, you’ll be promoting our cutting-edge SHIELD test, designed to detect colorectal cancer, to healthcare providers in primary care settings. Your responsibilities will include prospecting new healthcare providers, driving product adoption, and collaborating with both internal and external stakeholders to maximize our impact in the community. With an emphasis on urgency and passion, you'll work closely with sales leadership to strategize and execute on promotional activities, all while maintaining the high standards that Guardant Health is known for. To thrive in this role, you should bring at least two years of customer-facing sales experience, preferably in healthcare, coupled with outstanding communication skills and a knack for consultative selling. We're looking for someone who can analyze the competitive landscape, identify market opportunities, and develop strong relationships—all while embodying our values of integrity, innovation, and teamwork. If you're excited about the prospect of joining a leading precision oncology company and actually contributing to improved patient outcomes, we would love to hear from you.

Frequently Asked Questions (FAQs) for Associate Account Executive - Screening (Springfield,MA) Role at Guardant Health
What are the responsibilities of an Associate Account Executive at Guardant Health in Springfield, MA?

As an Associate Account Executive at Guardant Health, your main responsibilities include promoting the SHIELD test for colorectal cancer screening to primary care providers, meeting sales goals, developing business plans aligned with brand strategy, and forging strategic partnerships with laboratories. You will also engage in market analysis to identify trends and provide feedback to leadership, ensuring alignment with the national sales strategy.

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What qualifications are required for the Associate Account Executive position at Guardant Health?

To qualify for the Associate Account Executive role at Guardant Health, you should possess at least two years of experience in a customer-facing field-based sales role, preferably within the healthcare sector. Furthermore, exceptional communication skills, a track record of closing sales, and the ability to engage consultatively with clients are essential. Proficiency with CRM systems like Salesforce and a valid driver's license are also required.

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How does the Associate Account Executive role contribute to Guardant Health’s mission?

The Associate Account Executive plays a critical role in Guardant Health's mission by promoting innovative cancer screening tests that aim to improve patient outcomes. By effectively connecting with healthcare providers, you will help increase the utilization of our SHIELD test, thereby contributing to early cancer detection and ultimately helping to save lives in the communities you serve.

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What kind of sales experience is preferred for the Associate Account Executive role at Guardant Health?

Guardant Health prefers candidates for the Associate Account Executive position to have a background in sales within the healthcare industry, specifically in diagnostics, medical devices, or pharmaceuticals. Experience in selling diagnostic products directly to primary care providers is particularly advantageous, as it equips you with an understanding of the primary care landscape and customer needs.

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What are the travel requirements for the Associate Account Executive position at Guardant Health?

The Associate Account Executive role at Guardant Health is field-based, requiring daily travel within the assigned territory of Springfield, MA. Some travel may also be needed for regional or national meetings. Candidates must have the ability to travel frequently and meet specific entry requirements for healthcare facilities.

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Common Interview Questions for Associate Account Executive - Screening (Springfield,MA)
Can you describe your experience in field-based sales, particularly in healthcare?

In answering this question, focus on specific achievements and experiences in your previous sales roles. Highlight how you successfully engaged with health care providers and overcame challenges in your sales processes. Make sure to tie your experience back to how it prepares you for the Associate Account Executive role at Guardant Health.

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How do you approach consultative selling?

Discuss your structured approach to consultative selling—how you identify client needs, research their requirements, and tailor your proposals accordingly. Share examples of past successes to demonstrate your ability to build relationships and close sales, which is crucial for the Associate Account Executive position.

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What strategies have you used to meet or exceed sales goals?

Provide examples of specific sales strategies you have implemented in the past. Discuss how you set personal targets and how you measure your progress to continually improve your performance. Relate this to your potential contributions to the sales goals at Guardant Health.

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Describe a time when you had to analyze a competitive landscape. What was your process?

In your response, illustrate how you researched competitors, identified trends, and differentiated your products or services. Provide concrete examples from your past roles to outline how this analysis has helped you succeed in achieving sales goals.

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How do you handle objections from clients?

Highlight your process for addressing client objections. Discuss the importance of listening to the client's concerns, validating their feelings, and providing evidence, whether data or case studies, to alleviate those objections. This is particularly relevant in a role focused on healthcare.

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Can you give an example of how you developed a business plan for a product launch?

Detail a past experience where you were involved in launching a product. Explain how you conducted market research, identified target audiences, and outlined strategies for execution. Discuss the outcomes and what you learned from that experience to apply to future roles.

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What do you know about the SHIELD test and its significance in colorectal cancer screening?

Demonstrate your knowledge about the SHIELD test during your response, focusing on its innovative aspects and how it can improve early detection rates. Relate its benefits to patient outcomes and how you would communicate this to healthcare providers as an Associate Account Executive.

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How would you build relationships with primary care providers in your territory?

Discuss the importance of networking and relationship management. Share your strategies for creating long-term partnerships with healthcare providers, emphasizing clear communication, consistency, and reliability in meeting their needs.

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What tools or systems have you utilized to manage your sales process?

Highlight your proficiency with various CRM tools, especially Salesforce and Veeva, as mentioned in the job description. Discuss how these systems have enabled you to effectively manage leads, track progress, and analyze data to optimize sales outcomes.

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Why do you want to work for Guardant Health as an Associate Account Executive?

In this response, share your enthusiasm for the mission of Guardant Health and how it aligns with your career goals. Discuss any relevant experiences that demonstrate your passion for oncology and how they have equipped you to succeed in this role.

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Guardant Health is a mission-driven company where patients are the inspiration that drives us every day. By connecting with patients and caregivers, we gain insights into the challenges they face at all stages of the journey. When you join us, you...

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January 9, 2025

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