About the Role
As a Department Supervisor, you will be responsible for for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
Fashion & Trend Awareness
Team & Development
Retail Operations/ Visual & Commercial Execution
Who You Are
Why You’ll Love Working at H&M
Compensation: Hiring Range is $18.34-21.04 Hourly**
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
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As a Department Supervisor at H&M in Maplewood Mall, you'll play a key role in enhancing our customers' shopping experience while driving sales and profits. Your day-to-day will have you working closely with your team to deliver top-notch customer service, curating a visually appealing department that aligns with H&M's brand standards. Expect to immerse yourself in the latest fashion trends, providing your team with the knowledge to promote products effectively and engage customers meaningfully. Your passion for fashion will pave the way as you identify commercial opportunities and collaborate with your Department Manager. You'll also oversee daily operations including fitting room management, transactions, and adherence to all administrative procedures, while ensuring our stores uphold the highest levels of cleanliness and organization. At H&M, teamwork is at the core of what we do, so you’ll regularly communicate with your colleagues to motivate and inspire them through daily meetings and feedback sessions. Beyond sales, you'll take pride in instilling a culture of inclusivity and personal expression among your colleagues, supported by the unique values of H&M. Joining us means you’ll not only have the chance to develop your leadership skills but also enjoy various employee benefits, from generous discounts across all H&M brands to comprehensive health and wellness programs. If you're someone who thrives in a dynamic environment and is driven by success, becoming a Department Supervisor at H&M could be your next great adventure!
Founded in 1947, H&M is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers, and children. The company is headquartered in Stockholm, Sweden.
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