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Regional Managing Director

Job Description

We are looking for an experienced and seasoned leader to take on the exciting role of Regional Managing Director for COS in North America.

Reporting to the Managing Director for COS in London, this is a fantastic opportunity for someone to lead and develop a diverse team, build brand awareness, further grow the business and elevate our customer experience, contributing to our ambition for COS to become a Global Power brand in accessible luxury.

Our North America region consists of over 18 stores & online markets in Canada, Mexico and The United States. Based out of our New York office on 5th Avenue, our North America Regional team consists of approx. 40 dedicated individuals working in a variety of roles. As regional managing director you will have direct people responsibility for 6 senior leadership roles within the team, including heads of HR, Ecommerce, Merchandising, Store Sales, Controlling (Finance) & Marketing & Communications.

In the role as Regional Managing Director, you will be given the autonomy and overall responsibility to deliver on the next phase of our ambitious growth plan for COS in North America, and the full responsibility of the P/L. This means optimizing the customer experience, seeking out new sales opportunities and driving profitability. At the same time balancing long and short-term perspective when developing the brand both digitally and through our amazing portfolio of stores. 

  • Take a strategic and operational perspective and responsibility of the entire P/L for the region, to ensure business success in the short- and long term.
  • Take the Global Brand strategy and with your regional management team, lead its development towards local relevance across various customer touchpoints, from Ecom, marketing, merchandising and in store, always aligning with our ambition to build a power brand in accessible luxury.
  • Communicate regional goals and strategy clearly, adapting communication style to suit different audiences.
  • Set a growth plan to secure healthy financials and profit both long and short term to create successful growth today and tomorrow in an ever-changing world.
  • Ensure an on brand and commercial customer offering, inspiring customer experience and drive towards a seamless omnichannel journey.
  • With the Head of HR, establish a people first working environment by supporting in the design and implementation of key HR strategic initiatives aligned to the business objectives.
  • Contribute towards and be a role model for our company values, creating a work environment that encourages colleagues to be themselves, where diverse perspectives are respected and creativity, entrepreneurship and teamwork are at the heart of our company culture.
  • Work as part of the Senior Management Team for COS; developing the long term direction and strategies for the entire brand and business.

Qualifications

We are looking for a leader with a successful track record in brand building, driving sales, profitability and developing a high achieving team. We believe that you will come with an extraordinary drive to accomplish ambitions targets. You have a winning attitude and dare to challenge the status quo, leading others in a complex and ever-changing environment.

In terms of background, you should have sound knowledge of the retail landscape in North America and from prior senior managerial roles where you have developed business plans/strategy, executed them effectively and led teams of motivated, engaged staff to achieve tangible results. We are looking for a leader that has either had responsibility for the entire P&L of a retail organization or has held several senior leadership positions at director level.  

We are looking for a dynamic individual who can share a clear and inspiring future narrative, communicate effectively, and listen to and understand what matters to others. The ideal candidate will engage and motivate people towards a common goal, set clear objectives, and prioritize. You should excel in collaboration, be a confident decision-maker, and curious to explore new ideas. Problem-solving skills, adaptability, and a commitment to diversity and inclusion are also essential. We value authenticity, team development, and constructive feedback to help everyone grow and succeed together.

Additional Information

This is a full-time permanent role based at our Regional Office in New York. Flexibility needed to travel when required is essential.

Benefits

We provide a competitive benefits package designed to attract and retain top talent, supporting overall well-being and professional growth. Additional details will be shared during the interview process.

Compensation: $222,000 - $259,000

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. 

Company Description

About COS: COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection pays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualized through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected.

Ready to register interest? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

We are looking forward to hearing from you!

Closing Date:  21st March 2025 

We are looking forward to hearing from you! 

Average salary estimate

$240500 / YEARLY (est.)
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$222000K
$259000K

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What You Should Know About Regional Managing Director , H&M Group

If you're a passionate leader with a robust vision for retail, then the Regional Managing Director role at COS in New York City could be your next exciting challenge! You will play a crucial part in transforming the North American team into a powerhouse of brand excellence while reporting directly to the Managing Director in London. Imagine leading a team of around 40 talented individuals and having the responsibility for six senior leaders across various key functions, including HR, Ecommerce, and Marketing. This position is not just about management but truly shaping the future of COS in North America as we aim to elevate our brand to become synonymous with accessible luxury. Your strategic insight will drive operations and ensure that our stores across the U.S., Canada, and Mexico meet and exceed performance benchmarks. You will have the autonomy to optimize the customer experience, identify new revenue streams, and steer our financial goals. At COS, cultural respect and inclusion matter, and you’ll be at the forefront, fostering an engaging work environment where creativity thrives. Your successful history in brand-building and retail strategy will be invaluable here. Join us as we embark on an ambitious growth journey, ensuring our customers have a seamless omnichannel experience that keeps them coming back. Let your leadership influence touch every aspect of our operations from merchandising to customer experience, making this role a remarkable opportunity to leave a significant mark on the brand in North America!

Frequently Asked Questions (FAQs) for Regional Managing Director Role at H&M Group
What are the primary responsibilities of the Regional Managing Director at COS?

The primary responsibilities of the Regional Managing Director at COS include leading a diverse team, optimizing customer experiences, driving profitability, and managing the overall P&L for the North American region. You will also take a strategic role in developing and executing the brand's strategy while adapting it to local market conditions across stores and ecommerce.

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What qualifications are required for the Regional Managing Director position at COS?

To qualify for the Regional Managing Director position at COS, candidates should have a successful track record in brand building and retail management. Relevant experience in senior managerial roles, including P&L responsibility, and a comprehensive understanding of the retail landscape in North America are critical. Strong leadership skills and the ability to drive sales and motivate teams are also essential.

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What does COS expect from a Regional Managing Director in terms of leadership style?

COS expects the Regional Managing Director to possess a dynamic and collaborative leadership style. You should be an inspiring communicator who engages and motivates others towards a common goal, while being open to diverse perspectives. Encouraging creativity, teamwork, and constructive feedback are vital components of fostering a positive work environment.

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How does the Regional Managing Director at COS approach brand strategy?

The Regional Managing Director at COS approaches brand strategy by aligning global objectives with local relevance. This involves communicating goals effectively, setting a clear growth plan, and ensuring that marketing, merchandising, and store experiences reflect the luxury ethos of the brand, ultimately driving successful outcomes.

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What type of work culture can a Regional Managing Director expect at COS?

At COS, the work culture emphasizes inclusion, diversity, and collaboration. The Regional Managing Director plays a significant role in promoting these values by creating a supportive environment that encourages creativity, authenticity, and professional growth. The company aims for a workplace where different perspectives are respected, fostering innovation and success.

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Common Interview Questions for Regional Managing Director
How would you define your leadership style as a Regional Managing Director?

When discussing your leadership style, focus on aspects such as collaboration, inclusivity, and your ability to inspire others. Share examples of how you have fostered both individual growth and team success in past roles, aligning with COS's emphasis on a positive workplace culture.

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Can you describe a time you successfully led a major change or initiative within an organization?

In your response, highlight a specific initiative where you played a crucial role in implementation, focusing on your strategic planning, stakeholder engagement, and how you measured success. Tie your experience back to how it relates to the responsibilities of the Regional Managing Director at COS.

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How do you approach setting and achieving financial goals?

Discuss your methodology in setting realistic but ambitious financial goals. Provide concrete examples of metrics you track, how you align your team around these targets, and how you've successfully driven revenue growth, ensuring to link this back to the P&L responsibilities of the role.

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What strategies would you implement to enhance the customer experience?

Outline specific strategies you would utilize to ensure an exceptional customer experience at COS. This could include data-driven decisions based on customer feedback, innovative marketing techniques, or enhancing the seamlessness of the omnichannel journey, demonstrating your understanding of retail trends.

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How do you view diversity and inclusion in the workplace?

Your answer should reflect an understanding of the importance of diversity and inclusion. Highlight past experiences where you have actively promoted a diverse workforce, the benefits it brings to team dynamics, and how this aligns with COS's corporate values.

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Can you explain a time when you had to balance short-term and long-term objectives?

Share a scenario where you managed to achieve immediate results while also keeping an eye on long-term goals. Discuss the strategies you employed to ensure neither was compromised, and how it led to sustainable business growth.

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What do you believe is the key to successful brand building?

Discuss the significance of aligning brand values with customer perceptions, creating authentic marketing messages, and ensuring consistency across all touchpoints. Additionally, share a successful example from your past experience that reflects this understanding.

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How do you motivate and engage a team under your leadership?

Talk about your approach to team engagement, focusing on communication, recognition of achievements, and the importance of setting clear objectives. Offer examples where your leadership style successfully motivated your team to reach common goals.

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What role does data play in your decision-making as a leader?

Explain how you incorporate data analysis into your strategic planning and operational decisions. Provide instances where data-driven insights led to improved business outcomes, especially in enhancing customer experience and driving sales.

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How would you handle a difficult stakeholder or team conflict?

Discuss your conflict resolution style, emphasizing active listening, empathy, and communication skills. Share examples of past conflicts you navigated successfully, focusing on how you reconciled different perspectives while staying true to organizational goals.

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Founded in 1947, H&M is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers, and children. The company is headquartered in Stockholm, Sweden.

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March 13, 2025

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