i2, a Harris Computer company, are seeking a Community Program Manager on a full-time, permanent, remote-working basis, in the UK.
We are seeking a strategic and results oriented Community Program Manager to lead the design, implementation, and ongoing development of our global online community. This individual will be responsible for building and nurturing a thriving online user community that improves customer engagement, promotes peer-to-peer support and drives customer success outcomes.
This is a cross-functional role requiring strong leadership, project management, stakeholder engagement and customer empathy. This role also plays a key part in gathering market intelligence by leveraging the community as a scalable, real-time source of user feedback and industry expertise.
This permanent position will be performed on a remote basis with a requirement to visit the i2 Office in Cambridge, UK as and when there is a business need to do so (circa 2 days per month).
What you will do
In performing this position, your core duties and responsibilities will include (but will not be limited to):
Strategy & Leadership
Platform Evaluation & Rollout
Community Building & Engagement
Customer Success & Business Impact
Market Research & Voice of Customer
Measurement & Reporting
What we are looking for
About i2
Our intelligence analysis software tools help analysts and investigators transform data in real-time, enabling customers to detect, disrupt, and defeat sophisticated threats. We serve global customers carrying out critical missions in public safety, defense, fraud, and financial crimes. Learn more at: https://i2group.com
As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.
Benefits
Harris offers an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata.
Supporting your application
Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Contribute to Resolv Healthcare's revenue cycle by managing patient account billing, claims appeals, and customer interactions as a Patient Account Representative.
A Strategic Sales Representative role at Ivrnet focused on leading outbound sales, managing the full sales cycle, and driving scalable growth in a high-impact position.
Strategic Sr. Technical Escalation Manager needed to lead customer issue resolution and enhance account success remotely for Alation's innovative data solutions in Texas.
Athletico is hiring a Front Office Coordinator Float in Missouri to manage front office operations and enhance the patient experience in multiple clinics.
Sedgwick seeks a dedicated Case Management Associate to manage claims and provide key support within a remote work setting.
Customer Success Manager needed at TailorMed to champion specialty pharmacy and infusion accounts by driving product adoption, client engagement, and business outcomes within the healthcare affordability space.
Filtration Group seeks a detail-oriented Customer Service Representative to manage orders and support customer satisfaction in a dynamic manufacturing setting.
A Customer Service Representative role at Bosch’s FHP Manufacturing, focused on delivering high-quality customer support and managing orders efficiently.
A leadership role at Amadeus focused on client service and delivery, driving support functions to meet organizational goals with a strong emphasis on diversity and inclusion.
Sally seeks a dedicated Customer Support Associate to deliver exceptional onsite service and support to their professional driver customers in Chicago.
Deliver strategic client success management at Addepar to empower investment professionals in optimizing Addepar platform usage and driving growth.
Serve as a hybrid Customer Service and Sales Consultant, delivering exceptional support while driving subscription sales for ABC's service lines.
MCI is looking for motivated Call Center Representatives in Savannah to provide excellent customer service and sales support with full training provided.
Support customer inquiry handling and prepare for state insurance licensing as a Pre-Licensed Representative at TP’s Richmond office.
Christian Brothers Automotive in Mount Dora is hiring a full-time Automotive Service Advisor / Writer to deliver exceptional service and customer care at their onsite facility.
We are focused on: Financial performance and building an enduring organization Attracting quality talent and developing future business leaders We are driven by our customers and their purpose: Saving lives when seconds matter Funding local c...
57 jobsSubscribe to Rise newsletter