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Product Manager - Markets

Hex Trust, established in 2018, offers fully regulated institutional digital asset Custody, Staking, and Markets services to builders, investors, and service providers. Drawing on the expertise of veteran banking technologists and award-winning financial services leaders, Hex Trust continues to innovate with its proprietary bank-grade platform, providing secure, and integrated solutions. Hex Trust has grown its global presence, with offices in Hong Kong, Singapore, Dubai, Italy, and Vietnam.

Position Summary

As the Product Manager - Markets, your primary responsibility is to deliver robust, technology-driven, and feature-rich software applications for Hex Trust's Markets business. You will collaborate with cross-functional teams to define, document, and implement solutions in areas such as eTrading, OTC trading, Risk Management, and Trade Settlement Optimization. This role is critical in driving the success of our Markets products and ensuring alignment with business and client needs.

Duties & Responsibilities

Product Development & Documentation:

  • Perform ongoing reviews of business requirements and processes for Hex Trust's Markets products.
  • Coordinate with Product, Technology, and UX teams to create and maintain documentation, including Product Requirements Documents, User Stories, Acceptance Criteria, and Test Cases.
  • Support UAT, implementation, and user training as needed.

Stakeholder Collaboration:

  • Collaborate with stakeholders to prioritize feature implementation based on effort estimations and expected value.
  • Gather, validate, and document requirements from investors and stakeholders.

Market Research & Analysis:

  • Conduct market research on competitor features and industry trends.
  • Perform data analyses to support business decisions and product strategy.
  • Bachelor's degree in Finance, Business, Engineering, Computer Science, or related fields.
  • 5+ years of experience as a Business Analyst or Product Manager in financial services, particularly digital assets.
  • Proven expertise in cryptocurrency trading, DeFi, and mainstream digital assets.
  • Strong focus on delivering exceptional User Experience for institutional clients.
  • Solid understanding of trade lifecycles, challenges, and trade-offs.
  • Excellent stakeholder management and communication skills, both written and verbal.
  • Collaborative, self-motivated, and detail-oriented with the ability to multitask in a fast-paced environment.
  • Knowledge of financial products like derivatives (perpetual swaps, dated futures, options).
  • Experience working in start-up environments with an Agile mentality.


If you don’t meet all the requirements but are passionate about this role, we still encourage you to apply. Candidates with less experience may be considered for a more junior position.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our H.E.X. culture:

  • Heart
  • Empowerment
  • Xcellence

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

  • Competitive Salaries & Bonuses
  • Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
  • Flexible Work Arrangements
  • Access to Corporate Discounts and exclusive Employer Perks
  • Medical & Retirement Plans
  • Professional Learning and Development Opportunities
  • Elevate your work using cutting-edge technology
  • Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
  • Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

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CEO of Hex Trust
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Alessio Quaglini
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Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

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What You Should Know About Product Manager - Markets, Hex Trust

If you're looking for an exciting opportunity to influence the future of digital asset management, consider joining Hex Trust as a Product Manager - Markets! This dynamic role allows you to work with a passionate team committed to revolutionizing financial services through innovative technologies. At Hex Trust, we strive to provide secure and integrated solutions in the rapidly evolving world of cryptocurrency. As our Product Manager - Markets, you will play a pivotal role in cultivating robust, technology-driven software applications that meet client and business needs. You'll be responsible for collaborating with cross-functional teams, reviewing business processes for our Markets products, and creating detailed documentation such as Product Requirements Documents and User Stories. In this role, your insight will drive product development and ensure the delivery of exceptional user experiences tailored for institutional clients. Your experience as a Business Analyst or Product Manager, particularly in digital finance, will guide your ability to identify market trends and perform data analyses critical for shaping our product strategy. With an emphasis on stakeholder collaboration, no two days will be the same—every day will be a chance to engage directly with industry leaders and innovative thinkers. Whether you have extensive experience or are looking to step into a more junior role, we invite all passionate candidates to apply. At Hex Trust, we believe our people are our greatest asset, and we can’t wait to see how you can contribute to our mission of unlocking ownership in decentralized markets. Join us and be part of an incredibly supportive and inclusive culture focused on empowerment and excellence!

Frequently Asked Questions (FAQs) for Product Manager - Markets Role at Hex Trust
What are the primary responsibilities of a Product Manager - Markets at Hex Trust?

As a Product Manager - Markets at Hex Trust, your primary responsibilities include delivering tech-driven software applications for our Markets business, coordinating with various teams to document product requirements, and supporting user training and implementation processes. You'll be deeply involved in stakeholder collaboration to prioritize features and conduct market research to ensure our offerings remain competitive.

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What qualifications do I need to apply for the Product Manager - Markets position at Hex Trust?

To apply for the Product Manager - Markets role at Hex Trust, you'll need a bachelor's degree in Finance, Business, Engineering, Computer Science, or related fields. Additionally, having 5+ years of experience as a Business Analyst or Product Manager in financial services—especially with digital assets—is crucial to succeed in this position.

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How does Hex Trust support the professional growth of Product Managers?

Hex Trust is dedicated to the professional growth of its team members, including Product Managers. We offer numerous learning opportunities, access to cutting-edge technologies, as well as regular training sessions that allow you to expand your knowledge and skills in the digital finance space.

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What type of projects can I expect to work on as a Product Manager - Markets at Hex Trust?

In the role of Product Manager - Markets at Hex Trust, you'll be involved in a variety of projects ranging from eTrading functionalities to OTC trading systems and risk management solutions. Your work will directly influence the optimization of trade settlements, making a tangible impact in the digital asset market.

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Is experience in cryptocurrency necessary for the Product Manager - Markets role at Hex Trust?

While having experience in the cryptocurrency sector is highly beneficial for the Product Manager - Markets position at Hex Trust, the company encourages enthusiastic candidates to apply even if they possess less experience. Passion for the role and willingness to learn can lead to opportunities for growth within the organization.

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Common Interview Questions for Product Manager - Markets
How do you approach product documentation for complex projects?

In approaching product documentation for complex projects, I prioritize clear and structured communication by creating comprehensive Product Requirements Documents. I engage with stakeholders to understand their needs and incorporate their input into User Stories and Acceptance Criteria, ensuring everyone is aligned throughout the development process.

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Explain your experience with stakeholder management in a product role.

I have effectively managed stakeholders by conducting regular check-ins and prioritizing open communication. I ensure that all parties are informed of project updates and make adjustments based on their feedback to ensure their needs are met, which ultimately contributes to successful product outcomes.

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Can you describe a challenging project you've managed and how you overcame obstacles?

In a previous role, I led a project that faced scope creep due to changing requirements. I overcame this challenge by facilitating discussions between stakeholders to clarify priorities and set realistic expectations, refocusing the team on the core objectives while still accommodating essential features.

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What strategies do you use to conduct market research?

I employ various strategies for market research, such as analyzing competitor offerings, engaging with user communities for feedback, and utilizing industry reports to identify trends. This combination allows me to gather comprehensive data that informs product direction and strategy.

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How do you prioritize features when there are conflicting stakeholder interests?

When faced with conflicting stakeholder interests, I rely on a systematic approach that considers the potential impact and value each feature brings. I facilitate discussions and use frameworks like the MoSCoW method to classify and prioritize features based on urgency and alignment with overall business goals.

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What role does user experience play in your product management approach?

User experience is paramount in my product management approach. I always advocate for user-centered design by including UX researchers early in the product cycle, conducting usability tests, and iterating on feedback to ensure our products meet the needs of institutional clients effectively.

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How do you keep yourself updated on industry trends in digital assets?

I keep myself updated on industry trends by following relevant publications, participating in online forums, and attending conferences. Networking with industry professionals also provides insights that inform my work and product strategy.

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Why do you think data analysis is important in product management?

Data analysis is crucial in product management as it helps inform decision-making by offering clear insights into user behavior and market needs. Utilizing data enables me to justify product innovations and modifications based on evidence, thus driving better outcomes.

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Describe your experience with Agile methodologies.

My experience with Agile methodologies involves leading cross-functional teams in iterative sprints, ensuring that we remain responsive to feedback and can adapt our plans based on evolving needs. This practice enhances collaboration and accelerates product delivery timelines.

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How do you plan and communicate project timelines?

I effectively plan and communicate project timelines by establishing clear milestones and deadlines rooted in realistic assessments of the team's capacity. I regularly update stakeholders through progress reports and meetings, ensuring transparency and alignment throughout the project lifecycle.

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DATE POSTED
January 14, 2025

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