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Product Designer

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.


Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/


Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.


Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.


About the role:

We are seeking a Product Designer with 4-5 years of work experience in the SaaS arena.  The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the end user.  You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions. Applications without a folio will not be considered.

If you are someone who not only understands but can also demonstrate a strong muscle memory of design fundamentals and applied areas - we want you aboard!


Requirements
  • Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing
  • A broad portfolio that demonstrates your design chops across the phases mentioned above
  • An intuitive eye for customer needs beyond the obvious
  • Excellent attention to detail
  • Ability to collaborate with cross-functional team members
  • Ability to collect and interpret both qualitative and quantitative feedback
  • A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives
  • Ability to effectively communicate and persuade around design concepts
  • Passion for design; not satisfied with the status quo and always thinking of ways to improve
  • Creative problem-solving skills
  • Dynamic, creative personality, effective at engaging and influencing a variety of audiences
  • Provide assistance to product engineers when needed
  • Recommend new tools and technologies by staying abreast of the latest trends and techniques


Responsibilities
  • By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven design skills and the ability to execute a creative vision.
  • Set design requirements based on requirements and user research.
  • Identify new product improvement opportunities.
  • Analyze how a new product/flow/feature satisfies market needs and consumer preferences.
  • Stay up to date on current industry trends and market conditions.
  • Coordinate with other design team members to ensure consistent and accurate communication.
  • Modify and revise existing designs to meet changing customer preferences.
  • Work closely with product engineers to suggest improvements for products and processes.
  • Present product design ideas to cross-functional teams and senior leadership.


EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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CEO of highlevel
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Designer, highlevel

At HighLevel, we're on the lookout for a talented Product Designer to join our vibrant team in Delhi! If you have 4-5 years of experience in the SaaS world and a passion for creating user-centered designs, this might be the perfect opportunity for you. As a Product Designer at HighLevel, you'll dive into every stage of the design process—from conducting user research and developing wireframes to prototyping and usability testing. You'll collaborate with fellow designers and cross-functional teams to turn insights into innovative product solutions. Your keen eye for detail and ability to interpret both qualitative and quantitative data will play a crucial role in meeting the needs of our diverse customer base, which includes over 60K agencies and 450K businesses worldwide. We encourage creativity and continuous improvement, so if you're someone who thrives on solving design challenges and enjoys engaging with various audiences, we want to hear from you! With access to cutting-edge tools and a supportive work environment emphasizing work-life balance, you'll be empowered to make a meaningful impact. Don't forget to showcase your impressive portfolio, as it will help us understand your unique design prowess. Join us at HighLevel, where your designs can help us elevate the digital presence of businesses everywhere!

Frequently Asked Questions (FAQs) for Product Designer Role at highlevel
What are the main responsibilities of a Product Designer at HighLevel?

As a Product Designer at HighLevel, your responsibilities include collaborating with cross-functional teams to create user-focused designs, conducting user research, developing wireframes and prototypes, and presenting your design ideas to senior leadership. You'll also analyze market needs and evolve designs to meet changing customer preferences, ensuring the product aligns with user expectations.

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What qualifications are required for the Product Designer position at HighLevel?

To qualify for the Product Designer role at HighLevel, candidates should possess 4-5 years of experience in SaaS product design. A solid understanding of design principles, user research methodologies, and a well-rounded portfolio showcasing your design process are essential. Excellent attention to detail and the ability to work collaboratively with cross-functional teams are also crucial.

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How does HighLevel support its Product Designers in their work?

HighLevel supports its Product Designers by fostering a creative work environment, providing access to the latest design tools and technologies, and encouraging a culture of collaboration. You'll have opportunities to stay updated on industry trends and receive feedback from cross-functional team members, making it easier to hone your skills and produce outstanding designs.

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What can a Product Designer expect in terms of career growth at HighLevel?

A Product Designer at HighLevel can expect a dynamic career path with opportunities for growth in various directions, including leadership roles or specialization in certain design aspects. The company values innovation and creativity, meaning that your contributions can significantly shape the product while you continually develop your skills and expand your portfolio.

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What type of work environment can a Product Designer expect at HighLevel?

At HighLevel, the work environment is collaborative, inclusive, and focused on work-life balance. With remote work opportunities and a diverse team, a Product Designer can enjoy a dynamic atmosphere that values creativity and encourages input from all employees, leading to exciting projects and innovative solutions.

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Common Interview Questions for Product Designer
Can you describe your design process as a Product Designer?

When answering this question, highlight your experience with user research, wireframing, prototyping, and testing. Discuss specific projects where you followed a design process, emphasizing how you collaborated with team members and integrated user feedback at each stage.

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How do you prioritize between user needs and business requirements in your design work?

In your response, illustrate your understanding of both perspectives by discussing how you've balanced user experience with business goals in past projects. Mention frameworks or decision-making strategies you use to ensure both aspects are effectively addressed.

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What are some common design challenges you've faced and how did you overcome them?

Provide examples of specific design challenges you’ve encountered in previous roles and the solutions you implemented. Show your problem-solving skills and adaptability in overcoming obstacles while maintaining a focus on user experience.

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How do you stay updated on design trends and technologies?

Explain your strategies for staying current, such as following industry blogs, participating in design communities, and taking online courses. Highlight your enthusiasm for continuous learning and how you apply new insights to your work at HighLevel.

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Can you share an example of a time you received feedback on your design and how you handled it?

Discuss a specific instance where you received constructive criticism and outline how you evaluated the feedback, made adjustments to your design, and communicated with your team. Emphasize your openness to improvement and ability to learn from others.

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What tools do you regularly use in your design workflow?

Mention the design tools you are proficient in, such as Sketch, Figma, or Adobe Creative Suite. Explain how each tool helps you in the design process and how you choose the right tool based on project needs.

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How do you ensure that your designs are user-centric?

Highlight your methods for gathering user insights, such as interviews, surveys, or usability testing. Discuss how these methods inform your design decisions and ultimately enhance the user experience.

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What attracts you to the Product Designer position at HighLevel?

Express your interest in HighLevel’s mission to empower businesses through design and how you resonate with their values and culture. Mention how you believe your skills and experiences will contribute positively to the team and the company's goals.

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Can you describe a situation where you had to collaborate with engineers or other stakeholders?

Provide a detailed example of a cross-functional collaboration experience. Discuss your communication skills and how you ensured that all stakeholders were aligned with the design process and were satisfied with the outcomes.

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What is your approach to collecting and interpreting design feedback?

Detail your strategies for collecting feedback, such as conducting user testing sessions or gathering input from team members. Explain how you synthesize this feedback into actionable design updates, demonstrating your analytical approach.

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Full-time, remote
DATE POSTED
January 14, 2025

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