Senior Product Designer (Remote)

Main areas of focus: UI/UX Design

Location: Remote - U.S. only.

Eligibility: charity: water is fully remote and hires from all 50 U.S. states. At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future.

JOB HIGHLIGHT

Shape the future of donor engagement at charity: water by creating innovative digital experiences that inspire action, foster connection, and make a lasting impact.

JOB SUMMARY

As a member of the Product Design team, you will be assigned to our donor retention squad and be responsible for the design of our authenticated digital user experiences that deepen donor engagement and improve retention. Reporting to the Senior Product Designer, Manager, you’ll collaborate with your squad’s product manager, engineers, and other cross-functional team members to deliver intuitive and effective design solutions. You’ll also contribute to our evolving design system, ensuring it supports accessibility, consistency, and scalability across all products.

YOU’LL BE RESPONSIBLE FOR…

●      Owning the end-to-end design process for your squad, from creating user flows, wireframes, and journey maps to developing interactive prototypes and high-fidelity, mobile-first digital experiences

●      Effectively communicating design concepts from discovery to implementation

●      Contributing to our evolving design system to maintain consistency, scalability, and accessibility across all products

●      Collaborating with your squad’s Product Manager to define design requirements and ensure alignment with business and user goals

●      Designing highly personalized experiences that require partnering with engineers to explore options and ensure a high-quality, efficient, and scalable implementation

●      Developing and maintaining a deep understanding of our users and their behaviors through qualitative and quantitative research

●      Contributing to our cross-functional design culture through design reviews, collaboration, and staying current on industry best practices

●      Ensuring accessibility standards are met in all designs

●      Crafting UX/UI copy, including creating effective microcopy for buttons, labels, form fields, tooltips, and error messages

●      Fostering proactive communication and collaboration in a remote environment

YOU MUST HAVE…

●      4 - 6 years of experience working as a Product Designer, with experience taking design projects from problem definition to production and beyond

●      A strong online portfolio displaying user-centered digital product design, with experience designing personalized user experiences

●      Proficiency in design tools such as Figma and the Adobe Creative Suite

●      Experience designing within an evolving design system

●      A basic understanding of how modern web technologies inform design (HTML, CSS, JS)

●      An empathetic, user-centered approach that aligns design solutions with business goals

●      A passion for learning and ability to pick things up quickly

●      A passion for iterating on and optimizing critical user flows

IT’S AN ADDED PLUS IF YOU HAVE…

●      Experience working in an agile workflow and remote environment

●      Familiarity with building, maintaining, or contributing to design systems to ensure consistency and scalability

●      Experience with data visualization

●      Experience in creating animations (eg: in After Effects, utilizing Lottie, or via code) or designing smooth micro-interactions that enhance the user experience

●      Experience conducting or interpreting qualitative and quantitative research to inform design decisions

●      Experience with the Google Ventures Design Sprint methodology

YOU’LL BE SUCCESSFUL IF...

You're agile and pragmatic.

You like getting things done, are disciplined about time management, and consider yourself a remover of obstacles.

You're driven by purpose.

You care deeply about creating meaningful experiences that connect donors to the impact of their contributions. You bring dedication and focus to your work, tackling challenges with persistence and enthusiasm.

You’re a thoughtful and clear communicator.

You articulate your design decisions with clarity, explaining how your solutions address donor needs and align with organizational goals. You’re confident in sharing your vision through both written and verbal communication.

You’re curious and not afraid to ask why (or why not).

You question assumptions, consider alternatives, and advocate for thoughtful decisions that benefit both users and our missional strategy.

You celebrate wins big and small.

Whether it’s launching a new feature, discovering a better design pattern, or supporting a teammate’s success, you foster a culture of collaboration and kindness, acknowledging progress and achievements on the team.

TEAM OVERVIEW

The Product team is a dedicated and thoughtful group of product managers and designers that collaborate with engineers, storytellers, and fundraisers to develop engaging digital experiences that inspire donors to help end the global water crisis.

ORGANIZATIONAL OVERVIEW

At charity: water, we believe that water changes everything. We work with local implementing partners to fund sustainable solutions that provide clean and safe drinking water to people around the world. Since 2006, with a diverse team of world-changers and an unstoppable community of supporters, we’ve brought clean water to more than 19.2 million people worldwide. With the makings of a mid-size tech startup, we’re reinventing charity through endless innovation, contagious passion, beautifully crafted stories, and a powerful brand that inspires a new kind of generosity.

At charity: water, we value every background, identity, and experience. We believe that a diverse team, informed by different cultures and perspectives, makes us stronger. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. We commit to providing genuine opportunities for all people to thrive. And we will continue to embed diversity, inclusion, belonging, and equality in everything we do.

BENEFITS & PERKS

Unlimited PTO

Summer Fridays

6-week paid sabbatical leave after 5 years of employment

Annual bonus potential through The Pool

401k plan + employer match

Medical covered at 80% + Dental/Vision contributions

FSA + dependent day care FSA

Employer-paid life insurance, STD, LTD

16-week paid maternity and paternity leave for new parents

Stipends for Home office, Professional Development, TSA Pre-check and a You-do-You Perk

2-4 annual travel requirements to spend quality in-person time with the team

Note, charity: water will never ask you for your credit card or financial information during the interview process. Should you receive a message requesting this information, please mark the email as spam and report here.