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Creative Channel Strategist

Position: Creative Channel Strategist

FLSA: Exempt

Location: Remote

Reports To: Manager, Affiliate Programs

Level: P2


About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ team members across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our team members wherever they call home.


Our Website - https://www.gohighlevel.com/ 

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/ 


Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.


Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.


Who You Are: 

You are looking for an opportunity to bring your creative, organized, and strategic thinking to a role that allows you to impact the success of others.  Leveraging your sales-minded entrepreneurial spirit through creative outreach strategies to engage and recruit potential affiliates to join the HighLevel program.  Your excellent communication skills, writing skills, and working knowledge of the marketing technology landscape will serve you well as you impact and expand the largest channel of HighLevel customer acquisition. 

To be successful in this role, you will exemplify our “customer obsessed” ethos, demonstrating best in class affiliate partnership practices. You will  have experience working in a high-performance, high-accountability environment. Your excellent communication skills and working knowledge of the SaaS landscape will serve you well as you lead a team of affiliate program managers. Your responsibilities will include preparing the team to engage  and expand the largest channel of HighLevel customer acquisition. 


What You'll Be Doing
  • Support and continually improve ongoing participation enhancement initiatives to drive excitement and participation in Affiliate Program activities 
  • Support and continually improve the promotion of ongoing programmatic initiatives to inspire the activation of and continual impact of affiliates
  • Generate creative assets including copy and topic generation for a wide variety of affiliate initiatives including but not limited to monthly contests, newsletters, emails, speeches, and more
  • Strategize with departmental leadership to create initiatives that will drive the overall effectiveness of the affiliate program and its affiliates
  • Develop and implement channel-specific content strategies for platforms like social media, email, web, and emerging platforms.
  • Regularly collaborate with Sales, Marketing, and Departmental leadership to develop and deploy ongoing Affiliate recruitment and reactivation strategies
  • Drive forward projects involving complex work streams and cross-functional collaboration
  • Conduct audience analysis and segmentation to identify opportunities for engagement across channels.
  • Measure and provide detailed analysis on success against affiliate program growth KPIs and metrics
  • Monitor and analyze the performance of campaigns, creating actionable reports and recommendations for improvement.
  • Support company-wide marketing strategy and work to integrate and align affiliate department activities
  • Be able to demonstrate and justify the results of your work, continuously develop your approach based on feedback and results of past experiments
  • Other duties may be assigned and/or modified as business needs change


What You'll Bring
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Bachelor’s Degree or Equivalent SaaS Experience required 
  • 2-5 Years of Digital Marketing, Agency Sales, Account Management or Affiliate Management experience
  • Working Knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO
  • Comfort in written content and presentations to a variety of audiences
  • Proficiency in professional writing and or basic copywriting skills
  • Working Knowledge of the following applications is strongly preferred
  • Google Suite, Zoom, Facebook, Instagram, Linkedin and other social media
  • Strong experience using data/analytics tools to measure the impact of your work and develop new projects


EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Creative Channel Strategist, highlevel

If you're a creative and strategic thinker looking to make an impact in a fast-paced environment, the Creative Channel Strategist position at HighLevel is calling your name! As a part of our dynamic team, you'll embrace the exciting challenge of driving our Affiliate Program forward, unlocking new avenues for customer acquisition. At HighLevel, a cutting-edge cloud-based marketing platform, we empower over 60,000 agencies and entrepreneurs globally to elevate their digital presence. In this flexible remote role, your entrepreneurial spirit and sales mindset will engage and recruit potential affiliates while crafting compelling content across a variety of channels. Collaborating cross-departmentally, you’ll help brainstorm and implement creative assets for contests, newsletters, and more, while constantly measuring the impact of your initiatives against performance metrics. With HighLevel, you will leverage your experience in digital marketing and leadership to enhance our programs and community initiatives, revolutionizing how we support our affiliate partners. We pride ourselves on a strong company culture that celebrates diversity, creativity, and work-life balance, which means you can bring your whole self to work every day. So, if you're ready to reinvigorate affiliate relationships and make a significant difference, we can't wait to hear from you and see how your skills can shine at HighLevel!

Frequently Asked Questions (FAQs) for Creative Channel Strategist Role at highlevel
What are the responsibilities of a Creative Channel Strategist at HighLevel?

As a Creative Channel Strategist at HighLevel, you will drive initiatives to enhance the Affiliate Program's engagement, create compelling content for various platforms, and strategize with leadership to boost affiliate effectiveness. Your role includes analyzing campaign performance, collaborating with team members, and measuring success against key performance indicators to continuously improve outcomes.

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What qualifications do I need to become a Creative Channel Strategist at HighLevel?

To qualify for the Creative Channel Strategist role at HighLevel, applicants should have a Bachelor’s Degree or equivalent SaaS experience, along with 2-5 years of digital marketing, agency sales, or affiliate management experience. Working knowledge of digital marketing practices, particularly in social media, SEO, and analytics tools is essential for success in this position.

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How does the Creative Channel Strategist role impact HighLevel’s customer acquisition?

The Creative Channel Strategist at HighLevel plays a vital role in customer acquisition by developing innovative outreach strategies that recruit new affiliates and enhance existing partnerships. By focusing on creativity and analytics-driven decision making, you pave the way for effective promotions that attract customers and drive business growth.

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What skills are essential for a Creative Channel Strategist at HighLevel?

Key skills for a Creative Channel Strategist at HighLevel include strong communication and writing abilities, strategic thinking, experience in digital marketing, and proficiency in data analytics. Familiarity with social media platforms and a customer-focused approach is also essential to thrive in this innovative role.

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What makes HighLevel a great place to work as a Creative Channel Strategist?

HighLevel fosters a vibrant company culture centered around creativity, diversity, and work-life balance. As a remote-first company, we prioritize collaboration and innovation. Joining HighLevel means becoming part of a team that supports your growth while you impact the marketing technology landscape.

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Common Interview Questions for Creative Channel Strategist
Can you describe your experience with affiliate program management?

When answering this question, provide specific examples of your past roles where you managed or contributed to affiliate programs. Discuss the strategies you implemented and the results achieved, highlighting how your work positively impacted customer acquisition and overall growth.

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How do you approach content creation for diverse marketing channels?

In your response, emphasize your understanding of different platforms and target audiences. Discuss your process for researching relevant topics, creating engaging content, and ensuring that messaging aligns with strategic goals while appealing to each channel's unique characteristics.

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What metrics do you use to measure the success of affiliate campaigns?

Explain the key performance indicators you monitor, such as conversion rates, engagement metrics, and ROI. Discuss your approach to data analysis, how you use insights to refine strategies, and any tools you're familiar with for tracking campaign performance.

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How do you maintain relationships with affiliates to encourage ongoing participation?

Discuss your strategies for building and nurturing affiliate relationships, such as regular communication, feedback collection, and creating opportunities for engagement through marketing initiatives or contests. Highlight the importance of recognizing and rewarding affiliate contributions.

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Give an example of a successful outreach strategy you've implemented.

Share a specific case where your outreach strategy effectively engaged potential affiliates. Describe the steps you took, the channels used, and the outcomes achieved, demonstrating your capacity for creative problem-solving and adaptability.

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How do you handle challenges when onboarding new affiliates?

Talk about your approach to onboarding, emphasizing communication, training, and support. Share an example of a challenge you faced and how you overcame it, showcasing your ability to identify issues and implement solutions while maintaining a positive experience for new affiliates.

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What role does collaboration play in your work?

Illustrate your perspective on collaboration by providing examples related to past projects. Mention specific instances where collaborative efforts led to successful outcomes, emphasizing your teamwork skills and adaptability in a cross-functional environment.

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How do you stay current with digital marketing trends and best practices?

Demonstrate your commitment to continuous learning by sharing the resources you utilize, such as blogs, webinars, conferences, or online courses. Discuss how you apply industry insights to your strategies, keeping HighLevel at the forefront of marketing innovation.

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Describe a time when you had to pivot a strategy based on performance data.

Provide a concrete example where you analyzed data and recognized the need to change direction. Explain your thought process, the adjustments made, and the improvements in outcomes, showcasing your analytical skills and agility in responding to results.

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Why do you want to work at HighLevel as a Creative Channel Strategist?

Express your enthusiasm for HighLevel’s mission and culture. Discuss specific aspects of the company that resonate with you, such as its focus on innovation, the value it places on diversity, or the opportunity to make an impact in the SaaS industry.

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Full-time, remote
DATE POSTED
January 8, 2025

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