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Lead Product Designer

The Supercritical mission

Supercritical is the gateway to the carbon removal market. One third of corporate buyers including The Economist, Virgin Atlantic, and Rothschild & Co use Supercritical’s marketplace to navigate the market, build portfolios of high-quality vetted projects, and securely transact across spot purchases and offtake agreements. Supercritical is the marketplace of choice for visionary companies with ambitious climate goals that need to be met today, not decades from now. We recently raised a $13m Series A, led by Lightspeed Venture Partners, to accelerate our mission to scale carbon removal to gigatonnes.

Why is carbon removal critical?

Carbon removal includes nature-based solutions like afforestation and cutting-edge technologies that literally pull carbon from the sky and store it underground for millennia. Our team of climate scientists act as an outsourced carbon removal procurement partner to our customers. They source and vet carbon removal projects from the frontier of science with a rigorous method that covers 100s of dimensions across environmental, market, and delivery risk categories.

We need to scale to remove 10 billion tons a year by 2050 to stay below 1.5 degrees of warming. This is over 14,000x the rate we are removing carbon at today. We've only removed a few thousand tonnes to date. This will be a trillion dollar industry by 2050.

About the Design Team

You’ll be the second full-time design hire at Supercritical, reporting to the Director of Design. Design works within the Product team closely in conjunction with PMs and Engineers. We’re a small but growing company, so this role will be hugely impactful in shaping both the culture of design at Supercritical — as well as the broader culture of the company.

The Role

We’re looking for a Lead product designer to join our business as we enter an exciting phase of growth. We want to find someone capable of crafting thoughtful, high-quality user interfaces who understands the importance of digital experiences as a brand touchpoint. You’ll report to the Director of Design. If you’re motivated by answering design, user, and strategic questions for the good of the planet, then you could be a great fit.

What you’ll be doing

  • Designing products from start to finish, as part of our software platform (used by some of the world’s largest enterprise CDR buyers)
  • Designing our main marketing website and microsites
  • Designing design: As designer number 2, you'll be instrumental in defining the product design process at Supercritical
  • Shaping how the world thinks about carbon removal: as a nascent industry, you’ll have an incredible opportunity to define how carbon removal is communicated
  • Making tradeoffs that take into account user experience, business priorities, and engineering effort
  • Working cross-functionally with Product Management, Engineering, Marketing, Sales and Climate and Supply teams to deliver products that meet customer needs
  • Tackling problems as you see fit, using tools you’re comfortable with: wireframing, creating interactive prototypes, doing user research — whatever works to help solve the challenge at hand
  • Sharing your work early and often in your team, and presenting regularly to the wider company

You’ll be a great fit if:

  • You’re experienced in using Figma
  • You’ve shipped products and seen how your design decisions affect them over time
  • You’re proactive, can work independently, and be resilient in a fast-paced industry
  • You believe in clear, easy-to-understand communication
  • You demonstrate good taste, and can articulate why you think a piece of design is good or bad, successful or unsuccessful
  • You understand and care about your craft; but you’re willing to make tradeoffs, and be scrappy where necessary, to move quickly
  • You’re happy to share early ideas and value feedback from others
  • You're motivated by contributing to climate change solutions

What values can you expect from your colleagues?

We have set ourselves the mission of leading the carbon removal market to 14,000x its current size by 2050. In order to do that we need brave adventurers that think huge and deliver at speed. We call this the 14,000x mindset. The key components of the 14,000x mindset are:

  • Ownership mentality: We relish autonomy and we create it for others. We are deeply curious and thrive on understanding the root cause of complex problems. We take ownership over our own and our team’s development by giving and soliciting direct and actionable feedback.
  • Move fast: We identify the most important problems to solve and cut everything else. We test ideas early so we don’t waste time on dead ends. We default to action and deliver awesome results.
  • Radiate positive energy: We come to problems with energy and passion. We nurture new ideas and engage positively in testing them. We inspire our colleagues to go further and are resilient to set backs. We recharge by taking time off. We are here for a great day, not a long day.
  • Communicate proactively: We communicate simply and directly. We broadcast updates, insights and lessons learnt, especially when things haven’t gone to plan. We give as much context as possible so our teammates can make great decisions.

Benefits

  • Annual leave: unlimited
  • One company-wide day off on the first Friday of every month
  • Pension: 3% employer contribution when matched by 5% employee contribution
  • Hybrid working: remote first with the option to work from our London co-working space 1-2 days per week
  • Other benefits: £1000 annual wellbeing allowance and working-from-home equipment budget up to £500
  • Monthly company socials in London
  • Purchase high quality carbon removal offsets for your personal emissions from our inventory

Diversity and Inclusion

We’ve been committed to building an inclusive and diverse workplace since day one of the company. We’re the only company we’re aware of with a 50:50 gender balanced list of investors and our day to day processes are always defined with D&I in mind, for example our remote first policy and flexibility around working time.

We are excited to encourage applications and interest from individuals underrepresented in the climate and tech space. Climate change and climate justice is a social issue that cuts across race and gender. We welcome applicants with lived experience across these issues.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire!

UK Sponsorship & Applicants currently outside the UK

  • UK Work Sponsorship: Unfortunately, at this stage of our growth, we are unable to offer UK sponsorship to applicants.
  • Candidates who live outside the UK who are not looking to live and work in the UK, are within 3 hours of the GMT/BST timezone and are willing to travel to London quarterly are encouraged to apply. Please note we will use an Employer of Record arrangement in these circumstances.

Process:

  1. Recruiter screening call
  2. An informal chat with the Director of Design
  3. Formal interview with Director of Design
  4. Design Task & presentation
  5. Founder interview
What You Should Know About Lead Product Designer, Supercritical

Are you ready to make a difference in the world while showcasing your design skills? Supercritical is on the hunt for a Lead Product Designer to join our dynamic team and help revolutionize the way carbon removal is perceived and implemented. As a crucial player in our mission to scale carbon removal, you'll have the unique opportunity to craft high-quality user interfaces that resonate with both enterprise clients and the planet's needs. Reporting to our Director of Design, you'll be pivotal in shaping the design culture at Supercritical, ensuring that our digital experiences reflect our commitment to environmental sustainability. Your role will involve designing not only our software platform, which aids some of the largest corporate buyers in navigating the carbon removal market, but also marketing websites and microsites that effectively communicate our vision. If you're a proactive, innovative thinker with a passion for climate solutions, we want you! Work collaboratively across teams, dive into user research, and leverage tools like Figma to bring your ideas to life. What sets you apart is your belief in clear communication, your eye for what makes great design, and your resilience in the fast-paced climate tech industry. Join us as we strive to lead the charge in carbon removal solutions and redefine how the world approaches this pressing issue. Your design journey awaits at Supercritical!

Frequently Asked Questions (FAQs) for Lead Product Designer Role at Supercritical
What are the primary responsibilities of the Lead Product Designer at Supercritical?

The Lead Product Designer at Supercritical is responsible for crafting user interfaces for our software platform, designing marketing websites and microsites, and shaping the overall product design process. This role requires collaboration with various teams to ensure products meet customer needs while also contributing to our mission of scaling carbon removal.

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What qualifications are needed to be a successful Lead Product Designer at Supercritical?

To excel as a Lead Product Designer at Supercritical, candidates should have experience using design tools like Figma, a proven track record of shipping products, and a strong understanding of how design decisions impact user experience over time. A proactive approach and resilience in a fast-paced environment are also crucial.

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How does the design team at Supercritical collaborate with other departments?

The design team at Supercritical works closely with Product Management, Engineering, Marketing, Sales, and Climate and Supply teams. This collaboration is essential in delivering products that not only meet customer needs but also align with our ambitious climate goals.

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What is the company culture like at Supercritical for a Lead Product Designer?

Supercritical fosters a culture of autonomy, curiosity, and collaboration. As the second design hire, the Lead Product Designer will play a significant role in establishing the design culture, characterized by a proactive and feedback-rich environment where ideas are shared and tested through teamwork.

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What opportunities for growth exist for a Lead Product Designer at Supercritical?

The Lead Product Designer position at Supercritical offers substantial opportunities for growth, as the role involves defining and shaping design processes in a rapidly growing company. Contributors will have the chance to influence the vision of carbon removal communication, making a meaningful impact on the industry.

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Common Interview Questions for Lead Product Designer
Can you describe your design process when tackling a new project as a Lead Product Designer?

In interviews, articulate your design process clearly, including research, ideation, prototyping, and testing. Highlight how you gather user feedback and iterate on designs, ensuring that you address both user needs and business goals.

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How do you prioritize tasks when working on multiple projects?

Discuss your method for prioritization, such as using frameworks like the Eisenhower Matrix or MoSCoW prioritization. Emphasize the importance of aligning tasks with overall project objectives and communicating effectively with stakeholders.

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What role does user feedback play in your design decisions?

Explain how you value user feedback during the design process. Share experiences where user insights led to significant changes in your design, demonstrating your commitment to creating user-centered products.

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How do you handle feedback from team members that you may not agree with?

In your response, highlight your openness to constructive criticism. Explain your approach in discussing differing opinions respectfully and collaboratively while seeking a resolution that best serves the project and user experience.

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Can you give an example of a challenging design problem you faced and how you solved it?

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Be specific about the problem, the actions you took to address it, and the positive outcomes that resulted from your solution.

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What tools do you prefer for prototyping and why?

Discuss your favorite prototyping tools, like Figma, Adobe XD, or InVision, explaining why they suit your design process and how they enhance collaboration with team members and stakeholders during projects.

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How do you stay current with design trends and best practices?

Mention methods you use to stay informed, such as following design blogs, attending webinars, or participating in design communities. Highlight the importance of continuous learning to keep your skills sharp and relevant.

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Describe a situation where you had to make a design trade-off. How did you handle it?

Share an experience where you assessed competing priorities, such as user experience versus budget or timeline constraints. Explain how you communicated this trade-off to the team and the final decision-making process.

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In your opinion, what makes a great user interface?

Articulate your views on effective user interface design, touching on aesthetics, usability, and accessibility. Mention how great design should enhance the user's journey while ensuring that brand values are represented.

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What is your experience working in cross-functional teams?

Discuss your experiences collaborating with different teams, such as developers, product managers, and marketers. Emphasize the importance of clear communication and alignment on project goals to achieve successful outcomes.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 11, 2025

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