Night Auditor (Part Time)

As a Night Auditor at Aimbridge Hospitality, you will play a crucial role during the overnight shifts, welcoming guests, managing check-ins, and handling inquiries. You'll also be responsible for executing the nightly audit, ensuring all transactions are balanced, and preparing comprehensive reports for management. Safety is key, so conducting security walks to maintain guest and property safety is also part of your duties.

To qualify for the Night Auditor position at Aimbridge Hospitality, you need at least one year of experience in a hotel or related field. Supervisory experience is an advantage. A high school diploma or equivalent is required, and having some college coursework can enhance your application. Additionally, proficiency in Windows spreadsheets and word processing is essential.

Important skills for a Night Auditor at Aimbridge Hospitality include strong problem-solving abilities, attention to detail, excellent communication, and a service-oriented attitude. Since you’ll be working with spreadsheets and reports, proficiency in Windows software is also necessary. Ultimately, your ability to provide friendly and welcoming service will set you apart!

The work schedule for a Night Auditor at Aimbridge Hospitality typically involves overnight shifts from 11 PM to 7 AM. This part-time role allows you to work during the quieter hours while providing essential services to guests and ensuring a seamless hotel experience.

Yes! Aimbridge Hospitality fosters a culture of growth and career advancement. As a Night Auditor, you’ll have the opportunity to learn essential hotel operations, gain valuable experience, and potentially move into supervisory or management roles within the company.

In my view, the primary duties of a Night Auditor include welcoming and assisting guests during their overnight stay, conducting the nightly audit to balance transactions, and generating reports for management. It's also essential to maintain safety and security standards during the night.

I focus on staying organized and prioritizing tasks. When things get hectic, I take a moment to breathe, assess what needs immediate attention, and tackle each task one by one. Effective communication with guests and team members also helps ease the situation.

I’m drawn to Aimbridge Hospitality because of its reputation for excellent service and supportive work culture. I enjoy working at night, and I believe my skills in hospitality and attention to detail make me a great fit for this role.

Certainly! There was a situation where a guest was unhappy due to a booking error. I listened to their concern, apologized, and quickly offered an upgraded room as compensation. By addressing their issue promptly and effectively, the guest left happy, which made the experience rewarding.

I have experience using various hotel management software systems, as well as proficiency in Microsoft Office Suite, including Excel for spreadsheets and Word for documentation. I’m always eager to learn and adapt to new software platforms as needed.

To ensure guest safety, I would conduct routine security walks around the property, check that all locks and exits are secure, and be vigilant for any unusual activity. Additionally, I would always be prepared for any emergencies by knowing the proper protocols.

A good Night Auditor should possess a blend of excellent customer service skills and strong analytical abilities. They need to manage audit processes accurately while also creating a welcoming environment for guests. Attention to detail and the ability to work independently are also crucial.

I prioritize tasks based on urgency and guest needs. For example, I would address any guest inquiries or check-ins first, followed by completing the audit process and generating necessary reports. Maintaining an organized checklist also aids in managing priorities effectively.

I have several years of experience in customer service in the hospitality industry. I’ve worked directly with guests, assisting them with their needs and ensuring they have a pleasant experience. I believe that strong customer service is all about communication, empathy, and promptness.

Attention to detail is vital for a Night Auditor because it ensures accuracy in transaction balancing and reporting. Small errors can lead to larger issues in accounting and guest services, so being detail-oriented helps maintain smooth operations and guest trust.