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Business Development Executive

About Octopus Electroverse


We’re making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual charging platform of the future.


In just three years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 800,000 connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more. 


But it’s just the start: we’re busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers.


Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we’re looking for smart individuals with an interest in the space who can help us make it happen.




About the role:


We’re expanding our incredible Octopus Electroverse for Business team! We’re on the lookout for enthusiastic Business Development Executives who’ll help our SME customers (up to 300 vehicle fleets) on their journey to a fully electrified future. You'll play a key role in selling Electroverse to businesses and fleet operators, making their transition to electric vehicles as smooth and effortless as possible.


You will be the face and the voice of Octopus Electroverse for Business, advising and supporting customers throughout their journey towards transitioning to a sustainable electric vehicle fleet.


A genuine passion for delivering awesome customer experiences and driving sustainability is a must, as well as a real commitment to building meaningful relationships and providing amazing customer service


This role will include an uncapped commission structure as part of the overall package and will be based from our London office and occasionally remotely.



A little heads-up: With some of our team taking some well-deserved annual leave over the next couple of weeks, we may not get around to carefully reviewing all applications until the new year. Every application gets reviewed by a real human, and we’ll be in touch to let you know either way—whether it’s a yes or, sadly, a no this time round. Thanks for your patience and understanding!



What You'll Do ...
  • Develop and establish your sales pipeline with customers - from lead through to delivery, hitting (and hopefully smashing!) your targets along the way
  • Shape and drive the acquisition of new customers – you'll have the autonomy to generate your own leads, while also benefiting from shared leads across the wider Octopus group!
  • Manage your pipeline and take control, recording progress in our CRM system and keeping things all up to date
  • Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience
  • Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help! (virtual and non virtual)
  • Provide excellent customer service both through the sales process and also in after-sales customer care 
  • Collaborate with the wider teams to iterate propositions and materials for the B2B market
  • Strategically build your pipeline by working with the team to create strong relationships both internally within departments and externally with our customers both on a consumer and business level


What You'll Need ...
  • A track record of delivering exceptional customer experience 
  • Previous sales experience of sales within a B2B consultative environment
  • A strong passion for Electric Vehicles / Energy and Decarbonisation 
  • Excellent listening skills when working in B2B roles and great communication 
  • Obsessed with putting the customer first, you have a genuine passion for going the extra mile and making sure customers are delighted with every interaction
  • An ability to show a completer finisher mentality and an understanding of processes as a whole; being able to see the why behind each section of the business and how that creates the entire vision 
  • A start up / entrepreneurial mindset, being able to adjust to change and thrive in a fast-paced environment - excited by the challenge of working in a business that’s always evolving
  • A bonus - Knowledge of the car leasing and fleet market would be advantageous but not mandatory


Why else you'll love it here
  • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
  • Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
  • Visit our UK perks hub - Octopus Employee Benefits


If this sounds like you then we'd love to hear from you.


Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!


Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

What You Should Know About Business Development Executive, Octopus Energy Group

Join Octopus Electroverse as a Business Development Executive and be part of the exciting journey to revolutionize electric vehicle ownership! Based in London, UK, you'll play a pivotal role in helping SMEs transition to a sustainable future. Our goal at Octopus Electroverse is to make public EV charging as simple as possible, and your contributions will directly influence this mission. You'll engage with fleet operators and develop strong relationships, guiding them from their initial inquiries all the way to implementing electrified vehicle fleets. With an uncapped commission structure and a vibrant team that values autonomy and creativity, you'll have the freedom to build and manage your sales pipeline using our CRM system to track progress. We value customer satisfaction and expect you to champion this aspect, recording insights and experiences that enhance our service. Attend and run customer launch events to showcase how our electric charging solutions can make a difference. If you have a passion for electric vehicles and a knack for exceptional customer service, then Octopus Electroverse is the right place for you. We’re eager to grow our diverse team and welcome enthusiastic individuals who align with our values. Your experience in B2B sales will be crucial, and while knowledge of car leasing and fleet markets is a bonus, what matters most is your commitment to delivering outstanding results and supporting our customers through their electrification journey. Let’s make public EV charging effortless together!

Frequently Asked Questions (FAQs) for Business Development Executive Role at Octopus Energy Group
What are the main responsibilities of a Business Development Executive at Octopus Electroverse?

As a Business Development Executive at Octopus Electroverse, your main responsibilities include developing and managing a sales pipeline, acquiring new customers, providing exceptional customer service, and collaborating with various teams to improve B2B propositions. You'll guide customers through their transition to electric vehicles, using your expertise to ensure they have a smooth experience as they elect to go green.

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What qualifications do I need to apply for the Business Development Executive role at Octopus Electroverse?

To qualify for the Business Development Executive position at Octopus Electroverse, you'll need previous sales experience in a B2B consultative environment, excellent communication and listening skills, and a passion for electric vehicles and sustainability. An entrepreneurial spirit and a mindset that embraces change are also important for thriving in our fast-paced environment.

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How does Octopus Electroverse support its Business Development Executives in achieving their sales targets?

Octopus Electroverse supports its Business Development Executives by providing a collaborative work environment, robust CRM tools for managing sales pipelines, and shared leads from the organization. You'll also benefit from customer launch events, allowing you to engage potential clients while showcasing the benefits of our electric charging solutions.

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What is the work culture like at Octopus Electroverse for Business Development Executives?

The work culture at Octopus Electroverse is dynamic, inclusive, and focused on empowering employees. As a Business Development Executive, you’ll enjoy autonomy in your work, the chance to innovate, and the opportunity to collaborate with various teams. Our unique culture encourages personal growth and has been recognized as one of the top companies to work for, demonstrating our commitment to your well-being and career development.

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Is there room for professional growth in the Business Development Executive position at Octopus Electroverse?

Yes, there is ample room for professional growth as a Business Development Executive at Octopus Electroverse. We're expanding rapidly, which opens up numerous opportunities for advancement within the company. Your performance in driving sales and customer satisfaction will directly impact your career trajectory, and we actively encourage our employees to develop their skills and explore new roles.

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Common Interview Questions for Business Development Executive
How do you approach building relationships with potential clients as a Business Development Executive?

In building relationships with potential clients, I prioritize understanding their unique needs and pain points. I actively listen and tailor my approach, leveraging my knowledge about their business goals and how our electric vehicle solutions can seamlessly integrate into their operations. Establishing trust and providing valuable insights are key to fostering long-lasting relationships.

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Can you describe your experience with CRM systems?

I have extensive experience with CRM systems, which I believe are vital for managing customer relationships and tracking sales pipelines. I have utilized various CRM platforms to keep detailed records of interactions, progress, and feedback. This has enabled me to streamline my sales strategies and analyze customer data to improve our approach in acquiring and retaining clients.

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How do you stay motivated when facing challenges in sales?

Staying motivated in sales requires a positive mindset and a focus on problem-solving. When I face challenges, I remind myself of my goals and the positive impact of our services. I also seek feedback from colleagues, learn from setbacks, and adapt my strategies to overcome obstacles. Celebrating small wins helps maintain my motivation throughout the process.

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What strategies have you used to effectively manage your sales pipeline?

To manage my sales pipeline effectively, I utilize CRM tools for tracking leads and recording interactions. I segment my pipeline into stages, allowing me to prioritize tasks and follow up promptly with potential clients. Additionally, I regularly review and analyze my pipeline data to ensure I am adapting my approach based on conversion rates and client responses.

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Why are you passionate about electric vehicles and sustainability?

I am passionate about electric vehicles and sustainability because I believe they are essential for tackling climate change and promoting a cleaner future. The transition to electric mobility presents a unique opportunity to reshape transportation and reduce carbon footprints. My commitment to sustainability drives my enthusiasm for enabling businesses to make this shift through innovative solutions.

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How would you educate potential clients about the benefits of electric vehicles?

When educating potential clients about the benefits of electric vehicles, I focus on providing clear, factual information paired with relatable examples specific to their industry. I highlight cost savings, environmental advantages, and operational efficiencies they can achieve by switching to electric. Hosting informative events and sharing case studies also helps demonstrate the real-world applications of our services.

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Describe a time when you successfully turned a lead into a loyal customer.

I once engaged a skeptical lead by understanding their hesitations around transitioning to electric vehicles. I provided tailored solutions addressing their concerns and included them in a pilot program showcasing our services. After this experience, they became a loyal customer, appreciating the personalized support and recognizing the value our services brought to their fleet operations.

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What are some key metrics you track to measure your success in a sales role?

To measure success in a sales role, I track several key metrics, including sales conversion rates, average deal size, customer satisfaction scores, and the time taken to close deals. These metrics help me evaluate my performance, identify areas for improvement, and set targets for continuous development in my sales strategies.

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How do you ensure customer satisfaction post-sale?

Ensuring customer satisfaction post-sale involves maintaining ongoing communication and support. I follow up with clients to address any questions they may have and gather feedback on their experience. By providing timely assistance and making myself available, I reinforce trust and encourage long-term relationships, while also using feedback to refine our offerings.

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What do you think makes a successful Business Development Executive?

A successful Business Development Executive possesses a combination of excellent communication skills, a deep understanding of their product or service, and a genuine passion for customer satisfaction. They must be adaptable, strategic thinkers who enjoy building relationships and can navigate the B2B landscape with confidence and grace.

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Octopus Energy is a forward-thinking energy provider - were not just thinking about us, but generations ahead. Were reinventing the way you interact with your energy use so that you know when the best times are to use energy, and when the grid is ...

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Full-time, hybrid
DATE POSTED
December 14, 2024

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