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IT Manager

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Hotel Bardo Overview

LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.

LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel + Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.

Overview

We are seeking a service-driven IT Manager to oversee all information technology systems and infrastructure within the hotel. The role ensures seamless operations of hardware, software, networks, and communication systems that both support guest-facing services and internal operations. The IT Manager works closely with department heads, vendors, and corporate IT (if applicable) to maintain system reliability, data security, and user support.

Responsibilities

Manage and maintain all hotel IT systems, including property management systems (PMS), point-of-sale (POS) systems, guest Wi-Fi, and back-office networks

Ensure data security, perform regular system backups, and implement cybersecurity best practices

Troubleshoot technical issues for team members and guests, ensuring timely resolution

Coordinate with third-party vendors for system upgrades, maintenance, and support

Train team members on technology use and provide ongoing support

Monitor system performance and recommend improvements to enhance efficiency and reliability

Support audio-visual (AV) and IT needs for meetings, events, and conferences held at the hotel

Maintain inventory and ensure proper functioning of all IT equipment

Stay current on technology trends relevant to the hospitality industry

Qualifications

2–3 years of IT experience, preferably in hospitality or a similar service-driven environment

Strong knowledge of networking, system administration, and hotel technology platforms (PMS, POS, etc.)

Excellent troubleshooting, communication, and project management skills

Ability to work independently and respond to emergency situations as needed

Degree or certification in Information Technology, Computer Science, or related field preferred

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About IT Manager, Hotel Bardo Savannah

Are you ready to take your IT career to the next level? Join us at Hotel Bardo Savannah as an IT Manager and be part of a dynamic team that brings historic charm into a tech-savvy experience. At Hotel Bardo, we believe in creating lasting impressions not just for our guests, but for our team members too! You'll be the backbone of our technology operations, ensuring that our hardware and software systems run smoothly and securely. Your responsibilities will include managing property management systems (PMS), point-of-sale (POS) systems, and guest Wi-Fi, making sure every tech aspect of our hotel supports both guest experiences and internal efficiencies. Imagine working closely with department heads and technology vendors to keep everything running like a well-oiled machine. In this pivotal role, you'll also be resolving technical issues, training our team members, and implementing the latest cybersecurity practices. Your technical know-how will not just be about maintaining systems but also about enhancing our services and keeping everything up-to-date with industry trends. We value our team members and offer excellent perks such as PTO, health benefits, and discounts across our resort offerings. If you have 2-3 years of IT experience in a service-driven environment, especially in hospitality, we want to hear from you! Join us, and let’s create memorable experiences together.

Frequently Asked Questions (FAQs) for IT Manager Role at Hotel Bardo Savannah

What are the key responsibilities of the IT Manager at Hotel Bardo Savannah?

The IT Manager at Hotel Bardo Savannah is responsible for overseeing all information technology systems, including managing property management systems (PMS), point-of-sale (POS) systems, and maintaining guest Wi-Fi. They ensure data security, troubleshoot technical issues for both guests and team members, coordinate with third-party vendors for system maintenance, and provide ongoing training and support to hotel staff.