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Superannuation Administrator

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HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

We have multiple opportunities available to join our collaborative and high preforming Superannuation Administration team in the Gold Coast.

These are hands on and high volume roles and are required to deliver outstanding end to end service to our customers via communication, platform system functionality, business processes and client related product understanding. The Superannuation Administrator is also responsible maintaining high quality levels of service at all times, in order to meet Superannuation industry requirements.

Our team offers hybrid work, working two days per week in our office in Bundall.

What you'll do:

Correspond with Members, Trustee and other service providers
Daily banking and processing benefit payments to members
Processing new member applications
Data integrity
Allocating contributions and benefit payments to member accounts
Insurance new applications and renewals and In species transfers
Pension set ups, pension payroll processing and Centrelink schedules

Requirements:

Super administration experience or a knowledge of associated legislation that operates in the superannuation environment – Highly desired.
OR administration experience within the financial services sector (insurance / investments/ financial advisory - RG 146
OR administration experience that is transferrable
Planning & Organisational skills and an ability to handle large volumes of work
Deliver high quality service levels at all times
Excellent communication & Interpersonal Skills and the ability to collaborate and work as part of a team

If you are immediately available or have a short notice period, then we would love to hear from you! The assignments are short term initially, but there is potential to be made permanent in the future depending on candidate performance.

This is a role where you can make a real difference, in a hypergrowth company. We are a fast-paced business that creates genuine career pathways for our best and brightest. If that excites you and you think you have what it takes to excel in this role, please apply today.

THE HUB24 STORY We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

Benefits and Life at HUB24 Learn more about our employee benefits HERE.

Check out why our people love working at HUB24!

We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so. If you don't feel you fit this role 100%, we would still love to hear from you. Tell us what you're interested in - you still might have a skill we didn't realise we needed!

The Recruitment Process:

- Acknowledgement email once your application has been submitted.

- Our Talent team will start reviewing your application, if unsuccessful you will be notified.

- If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.

- If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.

- Should you require any accommodations to the recruitment process, please contact recruitment@hub24.com.au and one of our team will be in touch.

- Interviews can happen virtually or face to face with the hiring manager, or other members of the broader team. Depending on the role, there may be more than two interviews.

- Communication of outcomes to successful and unsuccessful candidates and feedback provided.

*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.

2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.

We have been nominated and placed on the BOSS Best Places to work list.

Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative

Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Superannuation Administrator, HUB24 Group

At HUB24, we are on the lookout for a dynamic Superannuation Administrator to join our thriving team located on the beautiful Gold Coast. We’re known as leaders in the wealth industry, and our commitment to innovation and excellence allows us to create a workplace that empowers our employees to make a real impact. As a Superannuation Administrator, you will play a pivotal role in delivering exceptional end-to-end service to our customers. Your day-to-day will include corresponding with members, processing benefit payments, managing new member applications, and ensuring data integrity. We value a collaborative spirit, and you can expect to work closely with your team while maintaining the high-quality service levels we strive for. We understand that great things happen when you have the opportunity to bring your creativity to work, so we provide a hybrid working environment where balance is key. The ideal candidate will have experience in superannuation or a background in financial services, with excellent organizational and communication skills. If you’re ready to join a fast-paced, hypergrowth company where your contributions matter, we want to hear from you! This role offers opportunities for short-term assignments that could lead to a permanent position depending on your performance. So, if you're eager to take on new challenges in an environment that champions inclusivity and growth, apply today and start your journey with HUB24!

Frequently Asked Questions (FAQs) for Superannuation Administrator Role at HUB24 Group

What are the daily responsibilities of a Superannuation Administrator at HUB24?

As a Superannuation Administrator at HUB24, your daily responsibilities will include communicating with members and trustees, processing benefit payments, managing new member applications, ensuring the integrity of data, and allocating contributions. You'll also handle insurance applications and pension setups while maintaining high-quality service standards in accordance with industry requirements.