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Enterprise Account Manager - New Business, UK

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Enterprise Sales Account Manager’s primary responsibilities include prospecting, qualifying, selling and closing new business to net new customers with high potential.  The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products.

We are looking for a dynamic, self-motivated senior sales executive with the following characteristics:

  • Annual Revenue - Achieve / exceed quota targets.
  • Sales strategies - Develops effective and specific account & Territory plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organisation.
  • Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customer requirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
  • Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
  • Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become IFS references.
  • Business Planning – Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize bench-marking and ROI data to support the customer’s decision process.
  • Builds business by identifying and selling prospects; maintaining relationships with clients.
  • Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
  • Sells products by establishing contact and developing relationships with prospects; recommending solutions.
  • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Prepares reports by collecting, analyzing, and summarizing information.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Demand Generation, Pipeline and Opportunity Management
  • Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve. 
  • Pipeline partnerships – Leverage support organizations including Marketing, inside sales, Partners and channels to funnel pipeline into the assigned territory.   
  • Leverage IFS Solutions – Be proficient in and bring all IFS offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, PLM, EOI, Enterprise Asset Management and MRO) and technology solutions (Business Analytics, Mobility, Technology, et. al)
  • Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
  • Support all IFS promotions and events in the territory 

 

  • Sales Excellence
  • Sell value.  
  • Maintain White Space analysis and execution of initiatives (up sell and cross sell) with Territory
  • Orchestrate resources: deploy appropriate teams to execute winning sales.
  • Utilize best practice sales models.
  • Understand IFS’ competition and effectively position solutions against them.
  • Maintain CRM system with accurate customer and pipeline information. 

Qualifications

  • Extensive years of experience in sales of complex business software / IT solutions / start-up and/or management consulting experience with a value sell mentality 
  • Enterprise Software experience
  • Service industry experience
  • Proven track record in complex sales at C-level with a collaborative and impactful manner
  • Demonstrated success with large transactions, transformation and lengthy sales campaigns in a fast-paced, consultative and competitive market. 

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

What You Should Know About Enterprise Account Manager - New Business, UK, IFS

As the Enterprise Account Manager - New Business at IFS in Staines-upon-Thames, UK, you'll be stepping into a vibrant environment where your innovative spirit will help shape the future of enterprise software solutions. IFS is a billion-dollar company that leverages cutting-edge AI technology to empower our clients to excel at their 'Moment of Service™'. In this dynamic role, you’ll lead the charge in prospecting, qualifying, and closing new business opportunities with high-potential clients. Your ability to build trusted relationships with management and CXOs will be key as you identify their technology needs and tailor solutions to fit. You’ll also design effective account and territory plans, leveraging strategic insights to drive substantial revenue growth. At IFS, we value diverse perspectives and are committed to promoting an inclusive working environment where every team member is encouraged to contribute. This role not only involves understanding customer requirements but also requires you to be proactive in your approach, keeping abreast of industry trends that could impact your prospects. Each day offers a new opportunity to harness the resources at IFS, collaborate with your colleagues across departments, and implement a business plan that addresses the priorities of your clients. If you’re an ambitious and self-motivated sales executive ready to make a real impact, this is your moment to shine with IFS. Join us and help redefine what’s possible in enterprise solutions!

Frequently Asked Questions (FAQs) for Enterprise Account Manager - New Business, UK Role at IFS
What are the primary responsibilities of the Enterprise Account Manager at IFS?

The Enterprise Account Manager at IFS is responsible for prospecting, qualifying, selling, and closing new business opportunities with high potential clients. This includes developing specific account and territory plans, establishing strong relationships with management and CXO levels, and actively understanding customer technology footprints and strategic growth plans.

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What qualifications are required for the Enterprise Account Manager position at IFS?

To qualify for the Enterprise Account Manager position at IFS, candidates should have extensive experience in sales of complex business software and enterprise solutions. Experience in service industries, proven success in engaging with C-level executives, and capability in managing lengthy sales campaigns are essential attributes for success in this role.

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How does IFS support the growth and success of an Enterprise Account Manager?

IFS supports the growth and success of an Enterprise Account Manager by providing resources such as marketing support, insights into industry trends, and opportunities to collaborate across departments. This enables managers to develop effective sales strategies, leverage IFS solutions effectively, and ultimately close deals that drive revenue.

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What is the company culture like at IFS for an Enterprise Account Manager?

The company culture at IFS is dynamic, inclusive, and focused on innovation. As an Enterprise Account Manager, you'll be part of a diverse team that celebrates creativity and fosters collaboration, empowering you to engage effectively with customers while making a positive impact globally.

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What strategies will I need as an Enterprise Account Manager at IFS to achieve my sales targets?

As an Enterprise Account Manager at IFS, you will need to develop effective and specific strategies that include detailed account and territory planning, relationship building, leveraging insights from public information about customers' growth plans, and employing data-driven approaches to demonstrate the value of IFS solutions.

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Common Interview Questions for Enterprise Account Manager - New Business, UK
How do you prioritize prospects when managing your sales pipeline?

Prioritizing prospects effectively involves assessing their potential based on revenue opportunity, strategic alignment, and how well they fit with IFS’s solutions. Each prospect's pain points and business objectives should guide your approach, ensuring your efforts are focused on those most likely to benefit from IFS offerings.

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Can you describe your experience in selling complex business software?

When discussing your experience, detail specific cases where you successfully navigated the complexities of enterprise software sales. Emphasize how you tailored solutions to meet client needs, managed lengthy sales cycles, and collaborated with various teams to achieve sales objectives.

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How do you build rapport with C-level executives?

Building rapport with C-level executives involves understanding their challenges, demonstrating industry knowledge, and establishing trust through consistent, value-driven communication. Share examples of how you've successfully engaged with executives by aligning software solutions with their strategic goals.

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What factors do you consider when developing a business plan for a client?

When developing a business plan for a client, assess their organizational priorities, pain points, and industry trends. Utilize benchmarking and ROI data to back your recommendations, ensuring the plan speaks to how IFS solutions can deliver value.

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Describe your approach to handling objections from potential clients.

Handling objections requires listening attentively to the client's concerns and responding with informed and confident insights. Provide clear, factual information that addresses their worries while demonstrating how IFS products can alleviate their pain points.

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What role does market research play in your sales strategy?

Market research plays a pivotal role in forming a sales strategy. Understanding industry trends, competitor movements, and customer expectations allows you to position IFS products effectively against competitors and cater to the unique needs of each prospect.

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How do you stay updated with industry trends relevant to your sales targets?

Staying updated with industry trends involves regularly reading relevant publications, participating in industry conferences, networking with professionals, and utilizing analytics tools to track technology advancements and shifts that could impact your prospects.

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Can you give an example of a successful sales campaign you led?

In discussing a successful sales campaign, outline its objectives, the strategies employed, and the results achieved. Mention how your approach at each stage—from prospecting to closing—contributed to surpassing sales targets, showcasing effective collaboration with your team.

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How do you approach demand generation in your sales territory?

Approaching demand generation involves utilizing both inbound and outbound marketing strategies, organizing events, leveraging social media outreach, and developing partnerships with inside sales and marketing teams to create awareness and drive leads into your territory.

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What do you think sets IFS apart from its competitors?

Discussing what sets IFS apart involves highlighting the company's innovative AI-driven solutions and commitment to customer service. Mention how IFS’s extensive knowledge of industry requirements allows it to provide tailored solutions that ensure clients achieve their business goals.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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Full-time, hybrid
DATE POSTED
December 3, 2024

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