Job details

Senior Program Manager, Commercialization Excellence

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:

The Commercialization Program Manager plays a key role in coordinating, planning, and driving commercial launch readiness, working directly with Product Marketing, Product Managers, and various Commercial stakeholders to plan and execute commercialization projects.

For this position, we are looking for the right candidate to help drive commercial launch readiness for clinical platform products at Illumina. This individual will represent Commercialization in the product Core Team and program manage a separate, matrix managed, Commercial team. This individual will work directly with Product Management and Marketing to plan and execute commercialization efforts, and will provide real-time guidance on process best-practices. Will also partner/collaborate with Service, Training, and Commercial Operations/Business Systems.

This role is an exciting opportunity to guide commercialization teams and deliver world class products to our customers.

Candidates will receive experience with Illumina’s commercial organization and cutting-edge products. Illumina is growing rapidly and offers excellent opportunities for career development.

All About You

Responsibilities:

Provide program/project management oversight by leading a cross-functional team to plan and execute successful product commercialization efforts
Utilize project management tools to organize activities, track progress to targets, and deliver outputs to support product launches. Represent Commercialization and articulate commercialization needs & concerns to core teams
Communicate proactively with teams and stakeholders to ensure program goals are in alignment with business objectives
Identify critical business needs, Go-to-Customer requirements, drive improvements in business processes and systems to ensure commercial success
Characterize, resolve, or escalate commercial issues, facilitate trade-off decisions and actively manage commercial & marketing-related program risks
Actively participate as the Commercial representative on cross-functional Product Development projects
Assist with the development and implementation of critical business processes
Effectively & proactively communicate program status or updates to leadership, prepare phase gate review information, facilitate phase gate approvals

Requirements:

3+ years of professional experience in Commercial or Program/Project Management roles , preferably with significant go-to-customer project experience
Experience in health care, medical device products, or other life science experience; IVD or CDx experience a plus

Deep understanding of go-to-customer and product commercialization processes
Excellent project management and organizational skills: ability to manage multiple cross-functional projects simultaneously
Experience leading cross-functional teams and ability to collaborate across business and development areas to deliver business results
Experience with Atlassian Tools (Confluence, Jira) for project management
Experience with Microsoft Project (MS Project) for project management
Able to meet deadlines and work under pressure
Strong written and verbal communication; comfortable creating and delivering presentations; ability to communicate effectively at all levels of the organization; ability to position initiatives, decisions, and outcomes to diverse audiences
Strong commitment to delivering a high-quality Customer Experience
Ability to adapt quickly to unique and changing program conditions/requirements

Education:

Bachelor's degree in Business, Operations, Marketing or Life Sciences or Computer Science, is required. MBA or advanced degree a plus.

Certifications:

PMP Certification is strongly desired

The estimated base salary range for the Senior Program Manager, Commercialization Excellence role based in the United States of America is: $103,500 - $155,300. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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