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Pre-Access Insurance Authorization Specialist

Job Description:

Responsible for registering patients in multiple service lines all necessary demographic, financial, and clinical information from the patient or representative.

Scope

As an Insurance Authorization Specialist you need to know how to:


Verify the ordering clinician credentials for add on outpatient encounters.
Work daily reports to ensure all payer specific billing requirements and authorization requirements are met.
Obtain and verify necessary demographic and billing information for eSummit.
Collect amounts owed for medical services including contacting the patient to secure payment.
Assist with the follow up on appeals, denials, answer inquiries and update accounts as necessary.

Minimum Qualifications
- High School Diploma or equivalent, required-

Minimum of one (1) year of experience in medical office setting working with insurance authorization, required

- Knowledge of state Medicaid/Medicare programs, payment assistance/charity programs, payer requirements for authorization and billing, ICD-9, ICD-10 and CPT coding, required


The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington

Physical Requirements:

Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$18.81 - $26.65

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.

Average salary estimate

$47313.5 / YEARLY (est.)
min
max
$39144K
$55483K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Pre-Access Insurance Authorization Specialist, IMH

As a Pre-Access Insurance Authorization Specialist at Peaks Regional Office, you'll play a crucial role in ensuring that patients receive the best possible care right from the start. Your day-to-day tasks will include registering patients across various service lines and collecting essential demographic, financial, and clinical information. You’ll be verifying the credentials of clinicians for outpatient encounters and meticulously working through daily reports to meet all payer-specific billing and authorization requirements. If you have a knack for detail and a passion for helping people, this position might be perfect for you! You’ll also reach out to patients to collect payments, follow up on appeals and denials, and keep accounts updated. Ideally, you'll have at least one year of hands-on experience in a medical office dealing with insurance authorizations and a solid understanding of both state Medicaid/Medicare programs and related coding. If you enjoy a role that blends administration with customer interaction and have an eye for compliance, join us and make a difference in patients’ lives at Peaks Regional Office. With a supportive culture and a competitive benefits package, we foster an environment where our caregivers can thrive both professionally and personally.

Frequently Asked Questions (FAQs) for Pre-Access Insurance Authorization Specialist Role at IMH
What are the key responsibilities of a Pre-Access Insurance Authorization Specialist at Peaks Regional Office?

A Pre-Access Insurance Authorization Specialist at Peaks Regional Office is responsible for registering patients, gathering demographic and clinical information, verifying clinician credentials for outpatient encounters, and managing billing requirements. You’ll also handle payment collections, assist with appeals and inquiries, ensuring smooth operational processes within the healthcare facility.

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What qualifications are needed for the Pre-Access Insurance Authorization Specialist position at Peaks Regional Office?

To qualify for the Pre-Access Insurance Authorization Specialist role at Peaks Regional Office, candidates need a High School Diploma or equivalent, along with at least one year of relevant experience in a medical office focusing on insurance authorization. Knowledge of state Medicaid/Medicare programs and relevant coding is essential for success in this position.

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Is experience in medical billing necessary for the Pre-Access Insurance Authorization Specialist role at Peaks Regional Office?

Yes, experience in medical billing is necessary for the Pre-Access Insurance Authorization Specialist role at Peaks Regional Office. This expertise helps in effectively managing authorization and billing processes, ensuring compliance with various payer requirements.

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What is the work environment like for the Pre-Access Insurance Authorization Specialist role at Peaks Regional Office?

The work environment for a Pre-Access Insurance Authorization Specialist at Peaks Regional Office is collaborative and dynamic. You will interact with patients and healthcare professionals, and the role requires both sitting and standing for prolonged periods while using computer systems to input data and manage patient accounts.

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What are the benefits of working as a Pre-Access Insurance Authorization Specialist at Peaks Regional Office?

Working as a Pre-Access Insurance Authorization Specialist at Peaks Regional Office comes with a comprehensive benefits package, aimed at fostering your overall well-being. This includes health coverage, support for professional growth, and a positive work culture that values employee engagement and wellness.

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Common Interview Questions for Pre-Access Insurance Authorization Specialist
Can you describe your experience with insurance authorizations?

When answering this question, detail your previous roles where you handled insurance authorizations. Highlight specific tasks, the types of insurance programs you worked with, and any challenges you overcame, demonstrating your expertise in navigating the authorization process.

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How do you stay organized while managing multiple patient accounts?

Emphasize any organizational tools or methods you use, such as spreadsheets or medical billing software. Discuss your approach to prioritizing tasks and managing time efficiently, ensuring you can provide timely support for patient accounts.

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What steps do you take to verify clinician credentials?

In your response, outline the verification process you follow, including checking databases and confirming details with relevant authorities. This demonstrates your attention to detail and commitment to compliance within healthcare regulations.

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How do you handle difficult conversations with patients regarding payments?

Share a structured approach to communicating with patients, such as remaining empathetic while being clear about policies. Giving an example of a successful resolution can strengthen your answer and showcase your interpersonal skills.

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What coding knowledge do you have, and how does it relate to this role?

Discuss your familiarity with ICD-9, ICD-10, and CPT coding systems. Explain how this knowledge assists in ensuring proper billing and authorizations, emphasizing its significance in the role of a Pre-Access Insurance Authorization Specialist.

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How would you approach a claim denial?

Outline the steps you would take, such as reviewing the denial reason, gathering necessary documentation, and initiating the appeal process. This reflects your problem-solving skills and knowledge of best practices in handling claims.

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Can you give an example of how you ensured compliance with payer requirements?

Provide specific examples of past experiences where you effectively adhered to payer guidelines. This could include changing procedures to meet new requirements or successfully ensuring that documentation was in order before submission.

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How do you educate patients about their insurance coverage?

Illustrate how you simplify complex insurance information for patients. Emphasize the importance of transparency in explaining benefits, out-of-pocket costs, and next steps in the process.

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What software systems are you familiar with for managing patient accounts?

Discuss specific medical billing software or electronic health records systems you have experience with. Highlight any capabilities you possess that enhance efficiency and accuracy in account management.

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Why do you want to work as a Pre-Access Insurance Authorization Specialist at Peaks Regional Office?

Express genuine interest in the role and the organization. Discuss how your skills align with the job's responsibilities and your enthusiasm for working in a supportive environment that prioritizes patient care.

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TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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