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Enterprise Sales, Regional Vice President - job 1 of 2

About us:

Included Health is a new kind of healthcare company delivering personalized, all-in-one healthcare services to millions of people nationwide. We combine people and technology to guide and deliver care differently. Working with employers and health plans nationwide, we provide a healthcare experience that is more personalized, accessible, equitable, affordable, and cohesive. With us, it’s all included; care and support online, around the corner, and in the home for everyday and urgent needs including primary, specialty, and behavioral healthcare. Our model is designed to treat people better. Learn more at includedhealth.com.


The Role:

Our Enterprise Sales RVP will help us further our mission by selling the Included Health suite of products to enterprise customers (1,000-10,000 employee population), so these employers can offer a world class healthcare experience to their employees and employees’ family members. As an Enterprise Sales RVP, your role will be to identify, pursue and close business with self-funded employers, within your territory. Through a consultative approach, you will work both directly with senior Compensation & Benefits / Total Rewards leadership as well as with their trusted advisors and consultants.


During your first 30 days, you will:
  • Onboard with the Included Health team, attend GTM training and engage in internal learning
  • Quickly develop an understanding of our products and become highly knowledgeable with our offerings
  • Partner with the Included Health Division Vice President (DVP) to come up to speed quickly on respective market dynamics, targets and opportunities
  • Begin developing year 1 sales plan
  • Tap your strong network of buyers or influencers to identify major sales opportunities
  • Ride along with DVP and other Sales RVPs on sales calls for learning purposes


During your first 60 days, you will:
  • Establish your sales territory and familiarize yourself with potential local enterprise customers
  • Make introductions to your network and future customers regarding Included Health
  • Work with the Included Health DVP to secure meetings with target enterprise organizations and to conduct joint sales meetings with DVP and/or other senior sales professionals


During your first 90 days, you will:
  • Establish your sales territory and familiarize yourself with potential local enterprise customers
  • Make introductions to your network and future customers regarding Included Health


Responsibilities:
  • Work with benefits and employee rewards professionals within target companies to incorporate Included Health into their employee benefits offerings
  • Expand Included Health customer base by selling throughout your assigned territory
  • Identify opportunities for Included Health to scale service footprint within enterprise customers
  • Focus on process improvements that continue to improve our sales cycle and frameworks
  • Establish and further productive working relationships with key Consultants in assigned territory (leverage model)
  • Maintain CRM hygiene and diligence in tracking / recording all work activities to ensure accurate forecasting
  • Represent Included Health's culture and passion for enabling better health in all business dealings
  • Travel as necessary


Requirements:
  • 7+ years of sales experience
  • Demonstrable track record of successfully selling into enterprise customers
  • Solid knowledge of healthcare benefits landscape and evolution
  • Strong relationship building ability; you like building and finding win-win agreements
  • Proven ability to leverage market experts to forge relationships with target customers
  • Strong track record of consistently meeting / exceeding yearly quotas in the enterprise segment
  • Successful experience working with decision-makers at the highest levels within organizations
  • Experience successfully selling complex products / services with long sales cycles
  • Consultative approach to sales (understanding pain-points of customers and addressing their needs through solutions selling)
  • Solid understanding of customer and revenue generation
  • Strong referenceable enterprise customers


Physical/Cognitive Requirements:
  • Prompt and regular attendance at assigned work location.
  • Ability to work shifts of at least 8 hours, 40 days per week.
  • Ability to thrive in a fast-paced, high-intensity work environment.
  • Ability to remain seated in a stationary position for prolonged periods.
  • Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
  • No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
  • Ability to interact with leadership, employees, and members in an appropriate manner.


The United States new hire base salary target ranges for this full-time position are:


Zone A: $128,130 - $180,990 + equity + benefits  

Zone B: $147,350 - $208,139 + equity + benefits  

Zone C: $160,163 - $226,238 + equity + benefits  

Zone D: $166,569 - $235,287 + equity + benefits  


This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.


Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.


In addition to earning a base salary, this role is eligible for commission based on work performance and sales achievements. Details of the Commission Structure, including rates, targets, and potential earnings, will be discussed during the interview process.


In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: 


- Remote-first culture

- 401(k) savings plan through Fidelity

- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents 

- Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO")

- 12 weeks of 100% Paid Parental leave

- Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance

- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 

- 11 Holidays Paid with one Floating Paid Holiday

- Work-From-Home reimbursement to support team collaboration and effective home office work 

- 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations


Your recruiter will share more about the specific salary range and benefits package for your role during the hiring process.

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Average salary estimate

$181708.5 / YEARLY (est.)
min
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$128130K
$235287K

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What You Should Know About Enterprise Sales, Regional Vice President, Included Health

Join Included Health as an Enterprise Sales Regional Vice President and become a pivotal part of our mission to transform healthcare for millions! In this remote role, you'll lead the charge in selling our innovative suite of healthcare services to enterprise clients, ensuring they can provide exceptional care for their employees and families. Your first few months will involve immersing yourself in our products, creating a stellar sales strategy, and leveraging your strong network to connect with potential clients. You’ll forge meaningful relationships with decision-makers within organizations, utilizing a consultative sales approach to understand their unique challenges and offer tailored solutions that fit their needs. With over 7 years in the sales arena and a proven track record of working with enterprise customers, you’ll thrive as you navigate the complex healthcare benefits landscape. Your ability to cultivate relationships while meeting and exceeding sales targets will play a crucial role in expanding our customer base. Plus, as part of the Included Health team, you’ll enjoy a supportive work culture, competitive compensation, and comprehensive benefits. Let’s redefine healthcare together and create a meaningful impact on individuals and businesses alike! If you're ready to make a difference and drive your career forward, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Enterprise Sales, Regional Vice President Role at Included Health
What responsibilities does the Enterprise Sales Regional Vice President at Included Health have?

As the Enterprise Sales Regional Vice President at Included Health, you'll be responsible for identifying and closing sales opportunities with self-funded employers. This entails working closely with senior leadership in Compensation & Benefits departments to integrate Included Health services into employee benefit offerings, establishing relationships with consultants, and leveraging your network to create new connections that drive sales. You'll also need to maintain CRM hygiene, analyze market dynamics, and develop your sales plan to further expand Included Health's reach.

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What qualifications are needed for the Enterprise Sales Regional Vice President position at Included Health?

To succeed as the Enterprise Sales Regional Vice President at Included Health, you'll need at least 7 years of sales experience, particularly in selling to enterprise customers. A strong understanding of the healthcare benefits landscape, excellent relationship-building skills, and a proven ability to meet ambitious sales targets are essential. Additionally, a consultative sales approach that addresses client pain points is crucial, as well as experience executing long sales cycles with complex products and services.

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What does the onboarding process look like for an Enterprise Sales Regional Vice President at Included Health?

During the first 30 days as an Enterprise Sales Regional Vice President at Included Health, you will engage in comprehensive training, understand the suite of products, and collaborate with your Division Vice President to familiarize yourself with market dynamics. You'll also start developing an initial sales plan and make valuable connections in your network to identify major sales opportunities. This structured onboarding sets you up for success and helps you gain the knowledge and confidence needed to excel in your role.

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What is the compensation structure for the Enterprise Sales Regional Vice President at Included Health?

The compensation for the Enterprise Sales Regional Vice President role at Included Health includes a competitive base salary with additional commission based on your sales performance. Salary ranges vary depending on geographic location and qualifications. Besides base pay, you’ll benefit from comprehensive medical and dental coverage, a 401(k) plan, generous PTO policies, and many other perks designed to support your well-being and work-life balance.

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How does the Enterprise Sales Regional Vice President contribute to Included Health's mission?

As an Enterprise Sales Regional Vice President, your role is crucial in advancing Included Health's mission to enhance healthcare access and quality. By selling our innovative solutions to enterprises, you empower employers to provide tailored healthcare experiences that improve employee well-being. This consultative sales approach not only benefits the organizations you work with but ultimately leads to better health outcomes for individuals, which is at the heart of what Included Health strives to achieve.

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Common Interview Questions for Enterprise Sales, Regional Vice President
What strategies do you use to identify potential enterprise clients as an Enterprise Sales Regional Vice President?

In identifying potential enterprise clients, I leverage my existing network, conduct thorough market research, and utilize CRM tools to pinpoint companies that would benefit from our services. Additionally, I stay updated on industry trends to approach potential clients with relevant, timely solutions that address their specific needs.

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Can you describe your experience with consultative sales in previous roles?

During my previous roles, I adopted a consultative sales approach by actively listening to prospects to understand their challenges. I then tailored my presentations to showcase how our solutions could specifically alleviate their pain points, emphasizing the value rather than just pushing a product. This strategy helped build trust and foster long-term relationships with key decision-makers.

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How do you typically prepare for a sales meeting with a high-level executive?

Before a sales meeting with a high-level executive, I research their organization extensively, including their pain points and recent news. I formulate a clear agenda, focusing on how Included Health's solutions align with their strategic objectives. This preparation allows me to approach the meeting with confidence and establish credibility.

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What methods do you use to track and manage your sales pipeline?

I utilize CRM software to meticulously track interactions and progress with leads. Setting reminders for follow-ups, categorizing leads based on their stage in the sales process, and regularly analyzing performance metrics ensure I stay organized and focused on closing deals efficiently. This systematic approach allows me to prioritize effectively and maintain a healthy pipeline.

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Describe a challenging sales situation and how you overcame it.

In a past role, I faced resistance from a major client who was hesitant to change their current healthcare provider. By investing time to understand their concerns and showcasing the unique value propositions of our offerings, I created a customized pilot program that addressed their specific needs. The pilot's success ultimately led to their decision to switch, illustrating the importance of listening and adapting my approach.

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How do you handle objections from potential clients?

When faced with objections, I listen attentively to the client's concerns and ask clarifying questions to understand the root issue. By addressing objections with data, testimonials, or case studies, I provide reassurance. Moreover, framing the discussion around mutual goals helps shift the focus from obstacles to opportunities for partnership.

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What role does teamwork play in your sales process?

Teamwork is critical in my sales process, especially in collaboration with peers and internal stakeholders like marketing and product teams. Regular communication and sharing insights allow us to create a cohesive strategy that resonates with clients. I often partner with senior sales professionals to conduct joint meetings, leveraging our combined expertise for greater impact.

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What is your approach to meeting or exceeding sales quotas?

I set clear, measurable goals that align with the broader company objectives, breaking down quotas into manageable monthly and weekly targets. I continually assess my progress, adjust my strategies based on data insights, and remain proactive in pursuing leads. Maintaining high motivation levels and focusing on delivering value to my clients is central to exceeding quotas.

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Can you explain a time when you maintained a positive relationship with a client after a sale?

One instance involved following up with a client after implementing our solution, ensuring they were satisfied and addressing any concerns they had. I scheduled regular check-ins and provided additional resources to help them leverage our service fully. This proactive engagement not only strengthened our relationship but also led to referrals and additional business opportunities.

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How do you stay informed about industry trends and changes in the healthcare landscape?

I actively follow industry publications, participate in webinars, and attend conferences focused on healthcare technology and benefits. Networking with peers and joining relevant professional associations also helps broaden my insights into emerging trends and best practices, ensuring I remain knowledgeable and capable of providing value to my clients.

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Our mission is to raise the standard of healthcare for everyone.

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CULTURE VALUES
Inclusive & Diverse
Growth & Learning
Mission Driven
Diversity of Opinions
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 6, 2024

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