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Biz Ops (Business Operations)

About Infisical

Infisical is the #1 open source secret management platform for developers. In other words, we help organizations manage API-keys, DB access tokens, certificates, and other credentials across all parts of their infra! In fact, we process over 100M of such secrets per day.

Our customers range from some of the largest public enterprises (e.g., LG, Marsh McLennan) to fastest-growing startups (e.g., companies like Hugging Face, Delivery Hero). Developers love us and our community is growing every day! Join us on a mission to make security easier for all developers – starting from secret management.

About this role

Infisical is looking for an execution-focused generalist to join our team. This cross-functional role is crucial in ensuring our compliance, revenue operations, and product operations are optimized for efficiency and rapid scale. You will be working closely with our CEO and the rest of the team on:

  • Revenue Operations: Streamline processes, improve efficiency, and implement effective revenue operations strategies.

  • Project Management: Utilize project management tools to track progress, manage multiple projects simultaneously, and ensure timely delivery.

  • Compliance: Help ensure the company adheres to industry standards and regulatory requirements (e.g., SOC 2 and GDPR compliance); coordinate company wide audits and updates as needed.

  • Events: Organize and prepare for events incl. conferences, customer dinners, etc.

Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.

About you

This job will require you to have the following pivotal skills:

  • Excellent writing, research, and communication skills.

  • A "founder-ish" mindset with the ability to thrive in an early-stage startup environment.

  • 2-3 years of experience in a similar operations role at a fast-growing startup or other strong signal for analytical rigor & hard work (e.g. big 3 consulting, banking)

  • Bonus: basic technical skills and comfort with developer tools, APIs, and AI concepts (at Infisical everyone on the team is technical, though you don’t need to be a full-on engineer)

How you will grow?

With this role, you play the defining role in:

  • Scaling Infisical to 1,000s of customer over the next 18 months.

  • Helping us with the challenges of rapid increase in team size.

  • Establishing Infisical as the #1 platform on the market.

Team, Values & Benefits

Our team has worked across transformative tech companies, from Figma to AWS to Red Hat.

We have an office in San Francisco, but we are mostly a remote team. We try to get together as often as possible – whether it's for an off-site, conferences, or just get-togethers. This is a full-time role open to anyone across the globe.

At Infisical, we will treat you well with a competitive salary and equity offer. Depending on your risk tolerance, we would love to talk more with you about the range of options available between the two. For some other benefits (including lunch stipend, work setup budget, etc), please check out our careers page: https://infisical.com/careers.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Biz Ops (Business Operations), Infisical

At Infisical, we’re on a mission to revolutionize how developers manage their secrets, and we’re looking for a Biz Ops (Business Operations) expert to join our dynamic team in San Francisco! In this exciting role, you’ll be working closely with our visionary CEO and collaborating across various functions, from revenue operations to compliance and project management. Your knack for streamlining processes will help us optimize our operations as we scale rapidly, ensuring our compliance and revenue strategies are top-notch. As a key player in our team, you’ll coordinate audits, track project progress with effective tools, and organize engaging events for our clients. We value a proactive mindset and seek individuals who thrive in an early-stage startup environment. With 2-3 years of experience in a similar role, coupled with exceptional communication and research skills, you’ll be instrumental in driving Infisical’s growth to thousands of customers in the coming years. Plus, your basic technical skills will allow you to connect with our developer-centered culture. If you’re excited about contributing to a transformative company while enjoying the flexibility of a mostly remote team, Infisical is where you belong. Come help us shape the future of management for developers everywhere!

Frequently Asked Questions (FAQs) for Biz Ops (Business Operations) Role at Infisical
What are the key responsibilities of the Biz Ops (Business Operations) position at Infisical?

The Biz Ops (Business Operations) role at Infisical involves streamlining revenue operations, ensuring compliance with industry standards, and managing various projects efficiently. You’ll coordinate audits, prepare for events, and contribute to the overall strategy as we scale our operations significantly, which is essential to our growth in the next 18 months.

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What qualifications are needed for the Biz Ops (Business Operations) position at Infisical?

To be considered for the Biz Ops (Business Operations) position at Infisical, candidates should have 2-3 years of experience in a similar role at a fast-growing startup or possess strong analytical skills often found in consulting or banking roles. Excellent writing and communication skills are crucial, along with a proactive, startup-minded attitude.

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How does the Biz Ops (Business Operations) role at Infisical support company growth?

The Biz Ops (Business Operations) role at Infisical is pivotal for our growth strategy. By optimizing revenue processes, ensuring compliance, and managing multiple projects effectively, you’ll help craft a scalable approach that supports our goal of reaching thousands of customers within an 18-month period.

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What team culture can a new Biz Ops (Business Operations) member expect at Infisical?

As a Biz Ops (Business Operations) member at Infisical, you can expect a collaborative and innovative culture. Our team is made up of professionals from various tech backgrounds, promoting a supportive environment where remote work is encouraged, and regular in-person interactions strengthen our community.

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What opportunities for growth does the Biz Ops (Business Operations) position at Infisical offer?

The Biz Ops (Business Operations) position at Infisical presents incredible growth opportunities, as you’ll be directly involved in scaling operations and tackling challenges that arise with rapid team expansion. You'll gain invaluable experience driving strategic initiatives that establish Infisical as a leader in the secret management market.

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Common Interview Questions for Biz Ops (Business Operations)
Can you describe your experience with revenue operations in a previous role?

When answering this question, provide specific examples of how you streamlined revenue processes in past positions. Highlight the tools you used, the strategies you implemented, and any measurable outcomes that demonstrate your impact on efficiency and sales.

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How do you prioritize multiple projects and ensure timely delivery?

Discuss your project management approach, emphasizing tools you utilize for tracking progress, such as Gantt charts or project management software. Provide an example of how you balanced competing deadlines and what strategies you employed to keep everything moving smoothly.

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What steps do you take to ensure compliance with industry standards?

Focus on your understanding of key compliance areas, such as GDPR or SOC 2. Talk about your experience conducting audits, implementing processes for compliance monitoring, and working collaboratively with teams to update them as necessary.

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Describe a challenging project you managed. What was your role, and what was the outcome?

When answering, detail the project’s objectives, your specific contributions, and the challenges faced. Emphasize how your leadership or problem-solving skills helped achieve successful outcomes and any lessons learned from the experience.

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How do you plan for and execute a successful event?

Share your event planning experience by describing the key components involved, such as logistics, budgeting, and stakeholder coordination. Highlight a successful event you've organized, focusing on how you addressed any potential hiccups along the way.

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What tools do you use for project management and tracking?

This is an opportunity to highlight your familiarity with popular project management tools like Asana, Trello, or Jira. Discuss how you leverage these tools to enhance team collaboration and keep projects aligned with objectives.

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How do you handle conflicts within a team?

Provide an example of a conflict situation, elaborating on your approach to resolution, including communication strategies and mediation techniques you used to foster a cooperative atmosphere and strengthen team dynamics.

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What motivates you to work in a startup environment?

Express your passion for innovation and the dynamic nature of startups. Share specific experiences that highlight your adaptability, entrepreneurial spirit, and how you thrive in fast-paced environments where initiative and creativity are valued.

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Can you explain any technical skills related to APIs or developer tools that you possess?

Even if you're not a full engineer, discuss any technical skills relevant to the Biz Ops role. Mention familiarity with APIs, coding basics, or experience with developer tools that enable you to better collaborate with technical teams at Infisical.

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Why do you want to work for Infisical specifically?

Your answer should reflect your genuine interest in Infisical's mission. Discuss what excites you about their product, their company culture, and how you align with their values and long-term objectives.

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infisical is an open-source, end-to-end encrypted tool that helps developers manage secrets and environment variables across their teams, devices, and infrastructure.

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Full-time, hybrid
DATE POSTED
January 12, 2025

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