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Cash Application Specialist

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. 
We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. 


We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.


In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

As a Cash Applications Specialist, you will be responsible for:

  • Processing bank statements and update matching rules within the system when applicable
  • Input and process daily cash receipts from statements, cheques and credit cards
  • Performing standard cash allocations
  • Reconcile associated General Ledger
  • Action refund payments by appropriate method
  • Prepare bank reconciliations for all bank accounts controlled by the SSC
  • Investigation and resolution of all reconciling items identified in the reconciliation process
  • Prepare reconciliations for all credit card and petty cash balance sheet accounts where applicable
  • Prepare reporting on cash movements to assist cash-flow analysis where applicable
  • Preliminary Investigation and resolution of unidentified and unapplied payments
  • Allocation of such unallocated payments to appropriate systems
  • Allocation and reconciliation of funds pertaining to Agent Order Files (SSC Specific)
  • Liaison with internal and external customers
  • Resolution of queries from both internal and external customers
  • Preparation of reporting credit balances (SSC Specific)

Qualifications

SKILLS & ABILITIES

  • Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal
  • departments and key contacts
  • Proficient skills in Excel, Word and Outlook are essential
  • Remain approachable under pressure
  • Knowledge and ability to use relevant internal systems
  • Act with integrity, tact and diplomacy
  • www.informa.com Role Profile – Informa PLC 5
  • Work as part of a team
  • Ability to complete a variety of related tasks
  • Pro-actively solve problems
  • Excellent Customer Service skills
  • Good time management skills
  • Ability to be flexible within role
  • Excellent oral and written communication skills

KNOWLEDGE & QUALIFICATIONS

  • Good knowledge and understanding of Cash Applications processes within specific area of expertise:
    • Queries & Allocations
    • Cash Processing and Reconciliations
    • Best practice in Cash Operations
  • A thorough knowledge of SAP system preferable

Additional Information

The pay range for this position is $18-$20 / hour depending on experience.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our Benefits include:

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
  • Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
  • Recognition for great work, with global awards and kudos programs
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

This post will expire on 12/20/2024

Average salary estimate

$39520 / YEARLY (est.)
min
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$37440K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Cash Application Specialist, Informa Group Plc.

Are you ready to embark on a rewarding career as a Cash Application Specialist with Informa? Located in the vibrant setting of Sarasota, FL, you'll be stepping into a role where no two days are alike. At Informa, we foster an environment full of freedom, support, and empowerment. As a key player in our Global Support team, your main responsibility will be to process bank statements and manage daily cash receipts, while ensuring that cash allocations and reconciliations are performed with precision. You’ll be the person who navigates through the complexities of cash operations, actively investigating and resolving any discrepancies along the way. With your strong communication skills, you will build valuable relationships both internally and externally, enhancing our operations further. As we prioritize customer service, your ability to maintain approachability under pressure will be essential. You will be working with Excel, SAP, and other internal systems to keep everything on track. The role not only offers a competitive pay ranging from $18 to $20 per hour but also an impressive list of benefits including flexible working patterns, a supportive community, and endless opportunities for career development. Informa truly believes in the importance of a work-life balance, providing employees with up to 25 days of paid time off and additional perks that make your work experience extraordinary! If you’re enthusiastic about cash processing and enjoy a dynamic work atmosphere, we want to hear from you!

Frequently Asked Questions (FAQs) for Cash Application Specialist Role at Informa Group Plc.
What are the main responsibilities of a Cash Application Specialist at Informa?

As a Cash Application Specialist at Informa, your primary responsibilities include processing bank statements, inputting daily cash receipts, performing cash allocations, reconciling General Ledger entries, and investigating any discrepancies in the reconciliation process. You’ll also manage refunds, prepare detailed bank reconciliations, and liaise with both internal and external customers to resolve queries related to cash applications.

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What qualifications do I need to apply for the Cash Application Specialist position at Informa?

To be considered for the Cash Application Specialist position at Informa, you should have a good understanding of cash applications processes, including cash processing and reconciliations. Proficiency in Microsoft Excel, Word, and Outlook is essential. Experience working with systems like SAP is preferred. Strong communication skills and the ability to build relationships across various departments are also crucial.

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What is the salary range for a Cash Application Specialist at Informa?

The salary range for a Cash Application Specialist at Informa is between $18 and $20 per hour, depending on experience. In addition to a competitive salary, Informa offers an extensive benefits package that includes flexible work options, paid time off, and career advancement opportunities.

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What benefits does Informa offer to Cash Application Specialists?

Informa offers a wide range of benefits to its Cash Application Specialists, including freedom and flexibility in work patterns, generous paid time off that increases with tenure, professional development opportunities, and robust wellbeing support. The culture at Informa fosters a welcoming environment with numerous social events, which helps in creating strong team dynamics.

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How can I prepare for an interview for the Cash Application Specialist role at Informa?

To prepare for an interview for the Cash Application Specialist role at Informa, familiarize yourself with common cash application processes and scenarios. Be ready to discuss your experience with relevant software, especially SAP, and prepare examples demonstrating your problem-solving skills and customer service orientation. Research Informa’s culture and values to showcase your fit within the team.

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Common Interview Questions for Cash Application Specialist
Can you describe your experience with cash processing and reconciliation?

When answering this question, be specific about your previous roles that involved cash processing and reconciliation. Highlight any systems you've used, such as SAP, and detail your approach to handling discrepancies. Use examples to illustrate your ability to ensure accuracy and attention to detail.

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How do you manage multiple tasks under pressure?

Demonstrate your time management skills by explaining how you prioritize tasks and organize your workload. Share specific techniques you use to remain calm and efficient under pressure, perhaps by creating a daily to-do list or leveraging team collaboration.

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What strategies do you use for effective communication with internal and external stakeholders?

Mention the importance of clarity and transparency in communication. Provide examples of how you've successfully navigated complex conversations or resolved conflicts. Highlight your ability to adapt your communication style to suit different audiences.

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Describe a time when you resolved a significant discrepancy in cash application.

Storytelling is powerful here. Narrate the situation, the actions you took to investigate and resolve it, and the outcome. This shows your problem-solving ability and critical thinking skills.

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How do you ensure accuracy in your work?

Emphasize your methodical approach to work. Discuss reviewing your work, double-checking figures, and utilizing checklists as part of your accuracy strategy. This not only shows your attention to detail but also your dedication to quality.

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What cash processing software are you most familiar with?

If you have experience with specific software like SAP, emphasize that knowledge. Discuss how you leveraged its features to improve efficiency and your overall comfort level with technology in cash processing.

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How do you keep up to date with best practices in cash operations?

A good response would include mentioning resources like industry publications, webinars, or professional networks. Demonstrating a commitment to continuous learning shows you’re proactive and engaged in your professional development.

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What do you find most challenging about cash applications, and how do you tackle those challenges?

Reflect on a specific challenge, such as handling unidentified payments, and detail your approach to finding solutions. This demonstrates your critical thinking and resilience in the face of challenges.

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Why are you interested in the Cash Application Specialist position at Informa?

Articulate your alignment with Informa's mission and values. Share what excites you about the role and how your skills and experiences position you as a great fit for the company and its culture.

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How do you handle customer queries related to cash applications?

Highlight your customer service philosophy. Discuss your approach to addressing queries promptly and effectively, and share an example of a successful resolution that illustrates your commitment to exceptional service.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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Full-time, on-site
DATE POSTED
December 8, 2024

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