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Cash Application Specialist - job 1 of 2

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. 
We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. 


We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.


In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

As a Cash Applications Specialist, you will be responsible for:

  • Processing bank statements and update matching rules within the system when applicable
  • Input and process daily cash receipts from statements, cheques and credit cards
  • Performing standard cash allocations
  • Reconcile associated General Ledger
  • Action refund payments by appropriate method
  • Prepare bank reconciliations for all bank accounts controlled by the SSC
  • Investigation and resolution of all reconciling items identified in the reconciliation process
  • Prepare reconciliations for all credit card and petty cash balance sheet accounts where applicable
  • Prepare reporting on cash movements to assist cash-flow analysis where applicable
  • Preliminary Investigation and resolution of unidentified and unapplied payments
  • Allocation of such unallocated payments to appropriate systems
  • Allocation and reconciliation of funds pertaining to Agent Order Files (SSC Specific)
  • Liaison with internal and external customers
  • Resolution of queries from both internal and external customers
  • Preparation of reporting credit balances (SSC Specific)

Qualifications

SKILLS & ABILITIES

  • Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal
  • departments and key contacts
  • Proficient skills in Excel, Word and Outlook are essential
  • Remain approachable under pressure
  • Knowledge and ability to use relevant internal systems
  • Act with integrity, tact and diplomacy
  • www.informa.com Role Profile – Informa PLC 5
  • Work as part of a team
  • Ability to complete a variety of related tasks
  • Pro-actively solve problems
  • Excellent Customer Service skills
  • Good time management skills
  • Ability to be flexible within role
  • Excellent oral and written communication skills

KNOWLEDGE & QUALIFICATIONS

  • Good knowledge and understanding of Cash Applications processes within specific area of expertise:
    • Queries & Allocations
    • Cash Processing and Reconciliations
    • Best practice in Cash Operations
  • A thorough knowledge of SAP system preferable

Additional Information

The pay range for this position is $18-$20 / hour depending on experience.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our Benefits include:

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
  • Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
  • Recognition for great work, with global awards and kudos programs
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

This post will expire on 01/17/2025

Average salary estimate

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$37440K
$41600K

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What You Should Know About Cash Application Specialist, Informa Group Plc.

At Informa, we're on the lookout for a dynamic Cash Application Specialist to join our vibrant team at our Sarasota, FL location. In this role, you'll dive into the world of finance, ensuring every element of cash processing is handled with precision and care. Your daily tasks will range from processing bank statements to inputting cash receipts from statements, checks, and credit cards, while also performing standard cash allocations. You’ll be no stranger to reconciliation, as you'll deftly manage the associated General Ledger and resolve queries from both internal and external customers. You will work collaboratively in a team-oriented environment, using your problem-solving skills and attention to detail to investigate and resolve unexplained payments and reconciliations. We're looking for someone with excellent Excel skills, effective communication abilities, and a friendly approach that's essential for building relationships with stakeholders. At Informa, we pride ourselves on fostering a supportive and inclusive culture that allows you to thrive and develop your career through continuous learning. Beyond cash applications, you’ll be part of a community that encourages personal growth, flexibility, and an enjoyable work-life balance. Whether you’re preparing cash movement reports or responding to credit balance inquiries, each day will bring new opportunities and challenges!

Frequently Asked Questions (FAQs) for Cash Application Specialist Role at Informa Group Plc.
What are the key responsibilities of a Cash Application Specialist at Informa?

As a Cash Application Specialist at Informa, you'll be responsible for processing bank statements, inputting daily cash receipts, performing cash allocations, and reconciling the General Ledger. You'll also handle refund payments and prepare bank reconciliations for all accounts under the Shared Service Center (SSC). Additionally, investigating reconciling items and liaising with internal and external customers to resolve queries is key to this role.

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What skills are required for the Cash Application Specialist position at Informa?

The ideal Cash Application Specialist at Informa should have strong communication skills, proficiency in Excel, Word, and Outlook, and a thorough understanding of cash application processes, including queries and allocations. You’ll need excellent customer service and problem-solving skills, alongside the ability to work well under pressure and as part of a team.

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What qualifications do I need to apply for the Cash Application Specialist role at Informa?

To qualify for the Cash Application Specialist position at Informa, you should demonstrate a good knowledge of cash application processes, possess experience with the SAP system, and show a commitment to best practices in cash operations. A background in finance or a related field is beneficial, as well as experience in customer service.

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What is the work environment like for a Cash Application Specialist at Informa?

At Informa, you'll be part of a vibrant and supportive work environment where flexibility and collaboration are key. The culture encourages open communication, and you'll have the opportunity to participate in social events and engage with colleagues from diverse backgrounds, making every day enjoyable and rewarding.

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What benefits do Cash Application Specialists receive at Informa?

Informa offers a competitive benefits package for Cash Application Specialists, including flexible working hours, generous PTO that increases over time, 401k matching, parental leave, wellness support, and ongoing professional development opportunities through training and LinkedIn Learning. You'll also have the chance to contribute to volunteer initiatives and enjoy a community-focused working atmosphere.

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Common Interview Questions for Cash Application Specialist
How do you handle cash discrepancies in your work?

When dealing with cash discrepancies, I first ensure to maintain clear documentation of all transactions. I would conduct a detailed analysis of the cash receipts and bank reconciliations to identify discrepancies before liaising with relevant stakeholders to resolve the issue effectively.

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Can you explain your experience with cash application processes?

I have worked extensively with cash application processes, including the allocation of cash receipts to invoices, performing reconciliations, and resolving outstanding payment issues. My approach is methodical and detail-oriented, ensuring accuracy and timely resolution.

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How do you prioritize your tasks in a fast-paced environment?

In a fast-paced environment, I prioritize tasks based on deadlines and the impact they have on the business. I maintain a task list and use tools like calendars and reminders to stay organized, adjusting my priorities as necessary to ensure all critical tasks are completed on time.

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Describe your experience with SAP and its relevance to cash applications.

I have hands-on experience using SAP for cash applications, which I found to be instrumental in processing and reconciling transactions efficiently. My familiarity with SAP allows me to manage cash receipts, automate reports, and streamline reconciliation processes effectively.

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How do you resolve issues with unidentified payments?

To address unidentified payments, I take a systematic approach by reviewing all relevant documentation and transaction histories. I often collaborate with colleagues in sales and customer service to clarify transactions associated with those payments for seamless resolution.

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What strategies do you use to communicate effectively with stakeholders?

I believe in being transparent and proactive when communicating with stakeholders. I make it a point to listen actively and tailor my communication style to the audience, ensuring all relevant information is conveyed clearly and effectively.

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Could you share an example of a time you improved a cash application process?

In my previous role, I identified a delay in cash receipt processing due to manual input errors. I proposed and implemented a new automated solution that minimized manual work, significantly reducing processing time and improving accuracy. This change led to faster reconciliations and enhanced cash flow management.

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What role does attention to detail play in cash application work?

Attention to detail is crucial in cash application tasks, as even minor errors can lead to significant financial discrepancies. I focus on maintaining accuracy during data entry, ensuring that every transaction is meticulously recorded and reconciled to avoid issues down the line.

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How do you maintain your knowledge of best practices in cash operations?

I stay updated on best practices in cash operations by participating in relevant workshops, webinars, and industry conferences. I also make it a priority to connect with peers and gather insights on effective strategies and tools that can enhance cash application processes.

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Why do you want to work as a Cash Application Specialist at Informa?

I am excited about the opportunity to work at Informa because of its commitment to innovation and employee development. I believe my skills in cash applications and my proactive approach can contribute significantly to the team, and I am eager to be part of an organization that values flexibility, teamwork, and community.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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Full-time, on-site
DATE POSTED
January 4, 2025

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