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Maintenance Technician II (D - Night Shift)

Job Description

Ingram Content Group (ICG) is hiring for a Maintenance Technician II contribute to our manufacturing team in Chambersburg, PA.  This individual under limited supervision, is responsible for performing complex diagnostics and repairs, relating to distribution center facilities and equipment. This technician ensures that all equipment in the distribution center facility is maintained properly, by performing highly diversified duties to install, troubleshoot, repair and maintain facility equipment to OEM standards.  This person partners with leadership in daily support to internal customers and maintenance team. 

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

$30.00 - $33.00 per hour depending on experience

Schedules Available:

D Shift - Wednesday through Friday – 7:00pm to 7:00am Every other Saturday

What You'll Need:

  • High school diploma or equivalent
  • 3+ years in a facility maintenance position, with 2+ years in electrical repair.
  • 2 years conveyor maintenance and repair experience. 

Preferred Qualifications:

  • Proficiency in computer skills and Microsoft Office (Word, Excel, etc.)
  • Good understanding of facility electrical wiring and power distribution.
  • Ability to read and understand electrical schematics and prints.
  • Electrical troubleshooting ability, with understanding of AC/DC control wiring and relay logic.
  • Advanced understanding of PLC.
  • Ability to create Preventative Maintenance and training documentation.
  • Ability to pass physical examination that includes testing for satisfactory vision (distance, peripheral, and depth perception), hearing, and drug screen exams for safe operation of motorized equipment
  • Ability to escalate up to 25 feet in height on equipment

What You'll Do:

  • Evaluate equipment failures and provides complex emergency/unscheduled repairs of equipment. 
  • Ensure repairs and equipment downtime does not negatively impact the ability to meet service level agreements. 
  • Perform complex technical duties, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production/facility machines.
  • Read and interpret equipment manuals and work orders to perform required maintenance and services.
  • Perform regularly scheduled preventative maintenance on equipment.
  • Detect faulty operations, defective material and makes necessary repairs; reporting any unusual situations to proper supervision.
  • Operate motorized equipment as necessary for driving and repairs to include forklift, order selector, pallet jack, floor sweeper, etc.
  • Comply with all safety regulations and maintains a clean and orderly work area.
  • Helps maintain documentation for facility and equipment. 

Additional Information

Perks/Benefits:

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 10 vacation days & 10 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Casual Dress Code
  • Convenient location

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

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CEO of Ingram Content Group
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Shawn Morin
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Average salary estimate

$65520 / YEARLY (est.)
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$62400K
$68640K

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What You Should Know About Maintenance Technician II (D - Night Shift), Ingram Content Group

Join Ingram Content Group as a Maintenance Technician II on the D Shift in Chambersburg, PA, where your expertise will help keep our distribution center running smoothly! In this role, you'll perform complex diagnostics and repairs on various equipment and facilities, ensuring everything operates to Original Equipment Manufacturer standards. You'll be part of a supportive team, troubleshooting and resolving issues as they arise, and your contributions will be crucial in maintaining maximum efficiency across our operations. At Ingram, safety is a core value, which is reinforced through ongoing training and an emphasis on process improvement through innovative technologies. If you have a high school diploma or equivalent, coupled with at least three years of facility maintenance experience (including two years focused on electrical repair), then you could be a great fit for our team! With competitive pay ranging from $30.00 to $33.00 per hour, we also offer great benefits starting from your first day, plus opportunities for continued education and community engagement. If you're passionate about ensuring operational excellence, we want to hear from you!

Frequently Asked Questions (FAQs) for Maintenance Technician II (D - Night Shift) Role at Ingram Content Group
What responsibilities does a Maintenance Technician II at Ingram Content Group have?

As a Maintenance Technician II at Ingram Content Group, you will evaluate equipment failures, perform complex emergency repairs, and maintain all equipment to ensure operational continuity. Additionally, you will perform preventive maintenance, read and interpret equipment manuals, and operate motorized equipment for repairs as necessary.

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What qualifications are needed to become a Maintenance Technician II at Ingram Content Group?

To qualify for the Maintenance Technician II position at Ingram Content Group, you need a high school diploma or equivalent and at least three years in facility maintenance, including two years in electrical repair. Experience with conveyor systems and proficiency in reading electrical schematics are also highly valued.

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What is the work schedule like for a Maintenance Technician II at Ingram?

The Maintenance Technician II position at Ingram Content Group follows a D Shift schedule, which is from Wednesday to Friday, running from 7:00 PM to 7:00 AM, plus every other Saturday. This role allows for working in a vibrant environment while maintaining a steady routine.

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What benefits do Maintenance Technician II employees receive at Ingram Content Group?

Employees in the Maintenance Technician II role at Ingram Content Group benefit from a comprehensive package that includes medical, dental, and vision insurance, 10 vacation days, 10 sick days, 401K matching, tuition reimbursement, and various community engagement opportunities.

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What safety protocols are in place for the Maintenance Technician II role at Ingram?

Ingram Content Group places a strong emphasis on safety, providing extensive training and outlining regulations to maintain a clean and orderly work environment. Maintenance Technician II employees are expected to comply with all safety regulations and ensure their actions promote a culture of safety in the workplace.

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Common Interview Questions for Maintenance Technician II (D - Night Shift)
Can you describe your experience with facility maintenance and electrical repair?

In your response, highlight specific experiences where you successfully diagnosed and repaired electrical issues. Discuss particular equipment and systems you have worked with, emphasizing your technical knowledge and problem-solving skills.

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How do you prioritize your tasks when faced with multiple maintenance requests?

Explain your approach to assessing urgency versus importance. Discuss any systems or checklists you use to ensure high-priority issues are resolved quickly while still managing ongoing maintenance tasks efficiently.

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What safety protocols do you follow when performing maintenance tasks?

Clearly outline the safety protocols you adhere to, such as wearing personal protective equipment, following lockout/tagout procedures, and ensuring your workspace is compliant with all safety regulations. Showcase your commitment to maintaining a safe working environment.

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Can you provide an example of a time you diagnosed a complex equipment failure?

Share a specific scenario where you faced a challenging repair situation. Detail the steps you took in diagnosing the issue, the solution you implemented, and the results of your repairs, highlighting your technical skills and resourcefulness.

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What types of equipment are you most comfortable working with?

Discuss the specific machinery and systems you have extensive experience with, such as hydraulic systems, conveyors, or PLCs. Relate your comfort level with troubleshooting, repairs, and routine maintenance on these systems.

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How do you stay updated with new technologies and maintenance practices?

Describe your methods for continuing education, such as attending workshops, following industry publications, or participating in online courses. Emphasize your commitment to professional development and staying current with advancements in technology.

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How do you handle unexpected equipment downtime during your shift?

Illustrate your approach to crisis management by describing how you swiftly assess the situation, communicate with relevant team members, and prioritize repairs to minimize downtime while keeping all stakeholders informed.

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What is your experience with preventative maintenance procedures?

Discuss your previous roles and how you've executed preventative maintenance plans. Share examples of the impact it had on overall equipment performance and reliability, highlighting your attention to detail and proactive approach.

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Describe a time when you improved a maintenance process or procedure.

Provide a specific example where your initiatives led to tangible improvements, like reducing repair time or increasing safety measures. Explain how you identified the need for change and the steps you took to implement it.

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Do you have experience with RF technologies, and how do you implement them in maintenance tasks?

Share your familiarity with Radio Frequency technologies used in the distribution space and how you have successfully implemented these technologies to enhance efficiency or track maintenance workflows. Highlight any applicable certifications or training.

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Bringing world class, innovative, cost effective solutions that enable customers to maximize their revenues through the efficient distribution of content in both print and digital forms to markets across the world.

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Full-time, on-site
DATE POSTED
December 25, 2024

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