Escalations Manager - Remote
Skills
- Problem Solving
- Communication
- Client Relations
- Time Management
- Conflict Resolution
Responsibilities
- Manage Client Escalations
- Client Communication & Relationship Management
- Cross-Functional Collaboration
- Student Matching
- Process Improvement
- Tracking & Reporting
- Client Retention
- Negotiation Skills & Adaptability
- Training & Development
Education
- Bachelor's Degree Preferred
Benefits
- 100% health, vision, and dental coverage
- Flexible Paid-Time Off
- Significant Company Equity
- Learning and Development Budget
- 401k with matching
Average salary estimate
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