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Volunteer Coordinator Intern

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.SCOPE OF VOLUNTEER MANAGEMENT INTERN WORK:This internship is located within the New York/New Jersey Resettlement, Asylum and Integration (RAI) Office located at 263 West 38th Street, Manhattan, New York. The Community Relations Intern will work closely with the Volunteer Coordinator(s) and Community Relations Officer under the Development and Communications Department at RAI.RESPONSIBILITIES:• The Community Relations Intern will help the volunteer coordinator(s) recruit, screen, train, and supervise recruited volunteers, and mentors; provide on-going support and guidance;• Assist Volunteer Coordinator in maintaining accurate, up-to-date data across pertinent databases;• Record and analyze program data pertaining to volunteers and interns.• Compile and post volunteer and intern descriptions as needed;• Assist in managing volunteer and intern timesheets and timesheet entries each month.• Conduct outreach, networking activities, and other advertising to recruit and educate, volunteers, and partners as needed.• Help oversee the onboarding and exit process for all interns and volunteers. This includes processing background checks, setting up and closing IRC accounts, leading general orientation sessions, and managing other situations as needed.• Help liaise actively with program managers and other staff members on intern/volunteer opportunities for their respective programs.REQUIREMENTS:• Previous volunteer management, recruitment, or administrative roles is strongly preferred• Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with Salesforce database management system is a plus.• Cultural sensitivity and detail oriented with the proven ability to meet deadlines• Ability to effectively communicate and work as a team member in a cross-cultural environment• Willing to adhere to IRC volunteer and workplace policies.This position reports to the Community Relations Officer and Volunteer Coordinator CivicCorpsIRC leading the way From Harm To Home.Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
What You Should Know About Volunteer Coordinator Intern, International Rescue Committee

Are you ready to make a significant impact as a Volunteer Coordinator Intern at the International Rescue Committee (IRC) in New York, NY? This incredible opportunity allows you to become a part of a global organization dedicated to helping individuals and families overcome some of the toughest humanitarian challenges. At IRC, you will collaborate with passionate change-makers like yourself, ensuring that vital volunteers are recruited, trained, and supported effectively. Your role will entail hands-on involvement in volunteer management, where you'll assist in screening and training new volunteers while maintaining up-to-date information across our databases. We value your fresh ideas for outreach and networking activities, as these are crucial in educating and recruiting volunteers to support our mission. Your attention to detail and strong organizational skills will shine as you manage timesheets and help oversee the onboarding process for interns and volunteers. Additionally, your ability to communicate and work alongside diverse teams will ensure that IRC continues to foster a welcoming environment for all. If you're passionate about making a difference and eager to develop your skills in volunteer management, we encourage you to apply today at IRC, where we believe in restoring safety, dignity, and hope to millions worldwide.

Frequently Asked Questions (FAQs) for Volunteer Coordinator Intern Role at International Rescue Committee
What are the main responsibilities of a Volunteer Coordinator Intern at the International Rescue Committee?

The Volunteer Coordinator Intern at IRC primarily assists in recruiting, screening, training, and supervising volunteers. Key responsibilities include maintaining accurate databases, managing timesheets, conducting outreach activities, and overseeing the onboarding process for interns and volunteers, ensuring a smooth integration into our programs.

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What qualifications are needed for the Volunteer Coordinator Intern position at IRC?

Ideal candidates for the Volunteer Coordinator Intern role at the International Rescue Committee should have some previous experience in volunteer management or administrative roles. Proficiency in Microsoft Office is essential, and familiarity with Salesforce is a plus. Cultural sensitivity and strong communication skills are also vital to succeed in this cross-cultural environment.

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How does the Volunteer Coordinator Intern contribute to IRC's mission?

As a Volunteer Coordinator Intern, you play a crucial role in helping IRC fulfill its mission of restoring health, safety, and dignity to those affected by crises. By recruiting and training volunteers, you help build a strong network of support for individuals and communities, enabling the IRC to expand its outreach and enhance its programs.

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What will the training process be like for an intern at IRC?

Interns at the International Rescue Committee will undergo a comprehensive onboarding process, which includes general orientation sessions, training on IRC policies, and specific guidance related to their roles. This ensures that all interns are well-prepared to contribute effectively to the organization's mission.

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Can a Volunteer Coordinator Intern advance their career at the International Rescue Committee?

Absolutely! Completing an internship as a Volunteer Coordinator Intern with IRC provides valuable experience and networking opportunities that can be pivotal in advancing your career in humanitarian work or non-profit management. Many former interns have secured full-time roles within IRC or similar organizations following their internships.

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Common Interview Questions for Volunteer Coordinator Intern
How would you approach recruiting volunteers for IRC?

To recruit volunteers for IRC, I would first identify the specific needs of the organization and then utilize various outreach methods, including social media, community events, and partnerships with local organizations. It's essential to communicate the impact of volunteering at IRC, which can inspire people to get involved.

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What steps would you take to onboard a new volunteer at IRC?

Onboarding a new volunteer involves several key steps: first, I would conduct a welcome orientation to introduce them to IRC's mission and values. Next, I'd ensure they're trained on their specific roles, assist in completing any necessary paperwork, and provide ongoing support to answer questions and help them integrate smoothly into the team.

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Can you describe a time when you successfully managed a team of volunteers?

In my previous experience, I managed a team of volunteers for an event. I focused on clear communication, setting expectations, and providing regular feedback. By fostering a collaborative environment, we not only met our goals but also created a supportive atmosphere where everyone felt valued.

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What do you consider important when supporting a diverse team of volunteers?

Supporting a diverse team requires understanding and respecting each volunteer's background, ensuring that their voices are heard, and creating an inclusive environment. Providing training on cultural sensitivity also helps foster better collaboration and communication among team members.

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How do you handle conflicts among volunteers?

When conflicts arise among volunteers, it's important to address them immediately. I would facilitate a conversation between the involved parties, encouraging open dialogue and understanding. Finding common ground and promoting teamwork can help resolve conflicts in a constructive manner.

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What methods would you use to assess volunteer performance?

To assess volunteer performance, I'd use regular check-ins and feedback sessions, where we can discuss their experiences and any challenges faced. Additionally, I'd implement performance metrics specific to the role, such as engagement levels, task completion, and feedback from program managers.

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How do you ensure that volunteers are motivated and engaged?

Keeping volunteers motivated and engaged involves recognizing their contributions, providing continuous support, and creating opportunities for skill development. By fostering a sense of community and showing appreciation for their efforts, volunteers are more likely to stay committed and enthusiastic.

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What strategies would you employ for effective volunteer retention?

Effective volunteer retention strategies include regular communication, ongoing training opportunities, and recognizing achievements. Creating a supportive and enjoyable environment is crucial, as it encourages volunteers to stay committed to the organization's mission.

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How would you leverage social media to recruit volunteers?

Leveraging social media for volunteer recruitment involves creating engaging content that highlights the impact of volunteering at IRC. Sharing stories, testimonials, and opportunities can capture the attention of potential volunteers, while targeted ads can also expand our reach to interested individuals.

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What role does feedback play in managing volunteers for IRC?

Feedback is essential in managing volunteers as it provides them with guidance on how they're performing and insight into areas for growth. Encouraging a two-way feedback process fosters transparency, builds trust, and helps improve the overall volunteer program at IRC.

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The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistanc...

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Internship, on-site
DATE POSTED
December 6, 2024

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