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Clinical Sales Manager - job 1 of 2

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

*Please note: Candidate must live or be willing to relocate to the West Virginia Area. 

The U.S. da Vinci® Clinical Sales Manager reports to the U.S. da Vinci® Clinical Sales Director. The da Vinci® Clinical Sales Manager plays a critical role in building and developing the clinical field sales team within their region. The major responsibilities are to manage and direct the utilization of the da Vinci Surgical System within their installed base. This will include managing installations, training and utilization growth within their assigned region and the hiring, training, and development of U.S. Account Managers.

Roles & Responsibilities:

  • Develop and implement da Vinci® Surgery sales activities to achieve and exceed goals set by senior management
  • Expand da Vinci® Surgery usage in all existing accounts
  • Expand da Vinci® Surgery usage by selling and training new surgeons in all specialties applicable to the da Vinci® Surgical System
  • Manage training and education process within installed base
  • Guide new system installation process
  • Prospect for new system installations and system upgrades to existing base
  • Moderate to extensive travel
  • Provide clinical sales team with new product information or new information on existing products
  • Work with the training and marketing departments to implement new strategies and programs as directed by senior management

Qualifications

Skills, Experience, Education, & Training:

  • Bachelors Degree Required
  • Proven track record in da Vinci® Surgery Sales or 5+ years of clinical sales management experience required
  • In-depth knowledge of Operating Room Environment required
  • Knowledge of the capital equipment sales process
  • Previous record of managing and directing a sales team in the medical device industry
  • Excellent communication and interpersonal skills
  • Computer literate
  • Training Requirements: Attend ISI field sales management training course Interviewing skills
  • Remote field management Implementation of sales process Platform and presentation skill

#LI-REMOTE

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.

 

What You Should Know About Clinical Sales Manager, Intuitive

If you're passionate about making a difference in the healthcare field, Intuitive is looking for a Clinical Sales Manager based in Charleston, WV. This role is essential in managing and developing the clinical field sales team for the da Vinci® Surgical System. As the Clinical Sales Manager, you will be at the forefront of expanding the utilization of robotic-assisted surgery, a game-changer in minimally invasive care. Your responsibilities will include driving sales activities, managing installations, and providing training to new surgeons, ensuring they fully understand the capabilities of the da Vinci® system. You'll also actively engage with your sales team, imparting new product knowledge and strategies to improve sales performance. The ideal candidate will have a proven track record in clinical sales management—preferably within the realm of da Vinci® Surgery Sales. You’ll need to showcase your excellent communication skills and a deep understanding of the Operating Room environment. This role is not just about meeting sales targets; it's about being a part of a team that seeks to innovate and improve patient care globally. If you're ready to take big leaps forward together with us for a community of healthcare professionals and their patients, come join Intuitive! With moderate to extensive travel required, every day will be dynamic and exciting as you connect with various surgeons and healthcare teams. Let's advance the world of minimally invasive care together!

Frequently Asked Questions (FAQs) for Clinical Sales Manager Role at Intuitive
What are the responsibilities of a Clinical Sales Manager at Intuitive?

The Clinical Sales Manager at Intuitive is responsible for managing and directing the utilization of the da Vinci Surgical System within their assigned region. Key responsibilities include developing and implementing sales activities to achieve goals, managing training and education processes, guiding the system installation, and expanding usage in existing accounts.

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What qualifications are needed for the Clinical Sales Manager position at Intuitive?

To qualify for the Clinical Sales Manager position at Intuitive, candidates must possess a Bachelor's degree and have a proven track record in da Vinci® Surgery Sales or five years of clinical sales management experience. In-depth knowledge of the Operating Room environment and experience managing a sales team in the medical device industry are also critical.

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Does the Clinical Sales Manager role at Intuitive involve travel?

Yes, the Clinical Sales Manager role at Intuitive requires moderate to extensive travel to meet with surgeons and healthcare teams, facilitating installations and training on the da Vinci Surgical System.

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What type of culture does Intuitive promote for its Clinical Sales Manager team?

Intuitive promotes an inclusive and diverse culture, empowering employees to be their authentic selves. The team is driven by people passionate about making a difference, grounded in integrity, and consistently supported in their long-term growth.

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How does Intuitive support the development of its Clinical Sales Manager employees?

Intuitive is committed to investing in the growth of its employees, providing opportunities for professional development through training programs, collaboration with marketing departments, and ongoing education on new product information.

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Common Interview Questions for Clinical Sales Manager
What strategies would you implement to drive sales for the da Vinci Surgical System?

In answering this question, candidates should reflect on their experience in clinical sales management. They could mention focusing on building relationships with healthcare professionals, providing in-depth training for new surgeons, and creating tailored marketing strategies that highlight the benefits of the da Vinci Surgical System.

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How do you approach training healthcare professionals on new technology?

Candidates should highlight their experience in conducting training sessions, using various teaching methods to ensure understanding—such as hands-on demonstrations or tailored training materials. Mentioning the importance of follow-up sessions to assess knowledge retention can also be insightful.

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Can you give an example of how you've successfully managed a sales team?

A great response would include a specific example showcasing leadership skills, such as organizing regular performance reviews, developing training programs, and fostering an environment that encourages feedback and support among team members to boost overall performance.

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Discuss any challenges you've faced in clinical sales and how you've overcome them.

Sharing real-life examples of challenges, such as managing a particularly difficult client or exceeding an aggressive sales target, demonstrates problem-solving skills. Candidates should explain their approach to navigating these issues while maintaining professionalism to achieve desired outcomes.

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What experience do you have with the da Vinci Surgical System specifically?

Candidates should speak directly to their familiarity with the da Vinci systems, whether through selling, training, or direct interaction with it in a clinical setting, showcasing their hands-on experience and knowledge.

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How do you prioritize your tasks in a role that requires extensive travel?

Here, candidates can discuss effective time management techniques, such as setting daily and weekly goals, utilizing tools for itinerary planning, and ensuring flexible communication methods with their team and clients to prioritize urgent tasks effectively.

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What role does teamwork play in a clinical sales manager's success?

Candidates should emphasize the importance of collaborative efforts in achieving sales goals, illustrating how teamwork can lead to enhanced training sessions, shared best practices, and a unified approach to client engagement.

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How do you keep up with advancements in medical technology related to your role?

It's crucial for candidates to convey their proactive approach to learning, such as attending industry conferences, participating in webinars, reading relevant publications, and how they integrate new knowledge into their training and sales strategies.

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What methods do you use to analyze your sales data and adjust your strategy accordingly?

Candidates can discuss their experience with sales analytics tools, how they interpret data trends, and the value of adjusting their approaches based on metrics such as sales performance, customer feedback, and market trends.

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Explain how you can contribute to Intuitive's mission of fostering minimally invasive care.

Candidates should align their experience and values with Intuitive's mission, highlighting how their background in clinical sales can drive the adoption and understanding of minimally invasive technologies that improve patient outcomes.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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DATE POSTED
December 24, 2024

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